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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | MCA - Maritime and Coastguard Agency |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £995,135 |
| Release Date: | 28 February 2025 |
| Application Deadline: | 9 December 2024 |
| Contract Start Date: | 3 February 2025 |
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Awarded to
| Award value: | £995,135 |
| Award decision date: | 24 February 2025 |
| Award status: | Active |
Invest in a Contact Centre as a Service (CCaaS) solution to replace the MCA's aging and unsupported legacy contact centre system for all MCA customer communications.
Published contracts in the last 12 months
137
total contracts
£246.9m
total value
£1,842,528
average contract size
Typical categories
Fit out and Alteration Works of Broadford Coastguard Rescue Station (CRS)
MCA - Maritime and Coastguard Agency · WAC-611188
Fit out and Alteration Works of Broadford Coastguard Rescue Station (CRS)
MCA - Maritime and Coastguard Agency · WAC-605576
Repairs and Fit Out of Cleethorpes Coastguard Rescue Station (CRS)
MCA - Maritime and Coastguard Agency · WAC-602801
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
9 December 2024
Closed
Estimated Value
£995,135
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Book a free consultation →| Contract End Date: |
| 2 February 2028 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-b5415365-de62-4a8e-959b-05e155670b0c |
| Notice Reference: | c83341c9-2753-4ebd-abec-c53a1c88fbd4-831203 |