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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | NHS England |
| Main Category: | — |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £20,508,088.09 |
| Release Date: | 20 October 2023 |
| Application Deadline: | 5 May 2023 |
| Contract Start Date: | 28 September 2023 |
All 3 notices for this procurement, oldest first.
Citizen Facing Contact Centre Services
Citizen Facing Contact Centre Services
Citizen Facing Contact Centre Services
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
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Awarded to
| Award value: | £28,000,000 |
| Award decision date: | 28 September 2023 |
| Award status: | Active |
Outsourced Contact Centre Services
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2,046
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total value
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Pipeline status
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Application Deadline
5 May 2023
Closed
Estimated Value
£20,508,088.09
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Book a free consultation →| Contract End Date: |
| 13 May 2028 |
| Contract Duration: | 4.7 years |
| Procurement ID (OCID): | ocds-b5fd17-f5df61de-0d7b-462c-850c-70bc21ba8410 |
| Notice Reference: | 620051da-30ca-40f0-9daf-221ac72db23b-690764 |