Real-Time Passenger Transport Information 2025-2029

Award outcome

Framework agreement

Description

Since the award of the Real Time Passenger Information (RTPI) Framework in August 2017, and continuing from previous deployments in Hampshire, the RTPI system has expanded to handle direct links from bus operators' tracking systems. These direct links provide the tracking data for the Central System to calculate and relay bus arrival times to 500 electronic displays (also procured and operated under the Framework) located at bus stations, bus stops and transport interchange hubs. At present, the resource is not there for replacing the physical displays with software such as mobile apps. The system not only provides RTPI but integrates other multi modal transport information, including live train departure information, service disruption information and also provides RTPI to Traveline and other public transport journey planning websites and apps. RTPI will continue to play a major role in providing live travel information to the travelling public, both through public transport infrastructure improvements and the digitalisation of services. Timely and accessible public transport information is seen as key to making public transport services commercially sustainable and, as a result, reducing the need for bus subsidy payment. The current arrangement is a Single Supplier Framework (ET14040), due to expire on 30/09/2025.

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