Scholar Pack Licenses Support and Maintenance Retainer

Award outcome

Description

This annual license provides support and the permission to use the ScholarPack School information management system. This product is currently used by 28 Schools within the East Riding Additional information: This annual license provides support and the permission to use the ScholarPack School information management system. - This product is currently used by 28 Schools within the East Riding. - There is no other supplier that can provide this license for software support and entitlement as it is purchased directly from the software manufacturer. - Not having support will expose both schools and the Council to risks. If a fault develops, neither the school nor the Council may be able to use the system or recover data stored in the system. - Not having the appropriate entitlement in place will expose both the Council and schools to a legal challenge from the supplier. - This product is sold, installed and supported by the East Riding Schools Team when a School purchases an SLA with them. - The annual licence is purchased by the Council on behalf of the schools and this is subsequently recharged to the individual schools through their SLA

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