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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Coventry City Council (COV) |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 11 December 2023 |
| Application Deadline: | 6 November 2023 |
| Contract Start Date: | 2 January 2024 |
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Awarded to
| Award value: | £312,000 |
| Award decision date: | 17 November 2023 |
| Award status: | Active |
This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance. Please see the Invitation to Tender documents for further information.
Published contracts in the last 12 months
7
total contracts
£17.0m
total value
£8,501,853
average contract size
Typical categories
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Coventry City Council (COV) · WAC-350006
COV - MARKET ENGAGEMENT - West Midlands Residential Framework 2025
Coventry City Council (COV) · WAC-350265
Pipeline status
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Application Deadline
6 November 2023
Closed
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Book a free consultation →| Contract End Date: |
| 31 March 2025 |
| Contract Duration: | 1.3 years |
| Procurement ID (OCID): | ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d |
| Notice Reference: | 955c41f3-248e-481a-a279-e6b3f6e2363c-705835 |