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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Sandwell Metropolitan Borough Council |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 12 April 2024 |
| Application Deadline: | 16 February 2024 |
| Contract Start Date: | 31 March 2024 |
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Awarded to
| Award value: | £90,000 |
| Award decision date: | 11 April 2024 |
| Award status: | Active |
The council is looking to deliver a bespoke customer service programme specifically targeted for officers who deliver a front-line service either face to face or over the phone to a diverse range of citizens in Sandwell. The training package needs to deliver face to face sessions in small groups as well as the option to develop a training design that can be converted by Sandwell's inhouse Learning & Development team to an eLearning course for all Sandwell Council employees. The face to face sessions will need to be delivered at one of the Sandwell Council sites. The estimated budget available for the delivery of this training is £90,000 and the contract period will be for 1 year, commencing April 2024. This information is intended to assist with the preparation of your bid. The Council does not bind itself to this or any other figure and is not a guarantee of business which may be generated from this contract.
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Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
16 February 2024
Closed
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Book a free consultation →| Contract End Date: |
| 31 March 2025 |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-b5fd17-0da142d9-bc13-496a-b2a3-ed9b58abdf79 |
| Notice Reference: | 93b08432-5be1-4e0f-baac-669a3a2a8f4f-740395 |