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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Leeds Beckett University |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £342,000 |
| Release Date: | 18 April 2024 |
| Application Deadline: | 14 April 2024 |
| Contract Start Date: | 15 April 2024 |
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Awarded to
| Award value: | £342,000 |
| Award decision date: | 14 April 2024 |
| Award status: | Active |
To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c
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Application Deadline
14 April 2024
Closed
Estimated Value
£342,000
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Book a free consultation →| Contract End Date: |
| 15 April 2027 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-2f1c80bd-9a95-4901-af26-c9263b53065d |
| Notice Reference: | 11eff166-a5a5-467e-9805-d2c358be37a9-742263 |