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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Nottingham University Hospitals NHS Trust |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £35,700 |
| Release Date: | 29 April 2024 |
| Application Deadline: | 22 March 2024 |
| Contract Start Date: | 31 March 2024 |
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Awarded to
| Award value: | £35,700 |
| Award decision date: | 28 February 2024 |
| Award status: | Active |
Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
Published contracts in the last 12 months
95
total contracts
£101.4m
total value
£1,078,814
average contract size
Typical categories
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Pipeline status
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Application Deadline
22 March 2024
Closed
Estimated Value
£35,700
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Book a free consultation →| Contract End Date: |
| 31 March 2025 |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-b5fd17-31f2721c-f0a4-4d5c-8cca-f6339e641b32 |
| Notice Reference: | a77aae8d-e18f-4e7f-a4bc-a6deeaa3d113-745594 |