Loading page content…
Loading page content…
Loading contract search results…
Loading contract details…
| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | CHP |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
Awarded to
| Award value: | £143,568 |
| Award decision date: | 27 March 2024 |
| Award status: | Active |
AWARD NOTICE CHP has an in-house Customer Resolution Centre (CRC) which handles all incoming calls to CHP between the hours of 8am to 5pm Monday to Friday. CHP are looking for a call centre that can manage out of hours calls from our residents during the hours of 5pm - 8am to include weekends, bank holidays, Christmas and New Year. These calls include emergency repairs, and signposting to relevant organisations/agencies when the Customer Resolution Centre is not open. CHP require the provider to have an allocated telephone at their office so CHP calls can be transferred and answered in the name of CHP.
Published contracts in the last 12 months
5
total contracts
£1.1m
total value
£210,000
average contract size
Typical categories
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
7 December 2023
Closed
Estimated Value
£132,000
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →| Estimated Value (ex. VAT): | £132,000 |
| Release Date: | 29 April 2024 |
| Application Deadline: | 7 December 2023 |
| Contract Start Date: | 29 March 2024 |
| Contract End Date: | 28 March 2026 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-16e8afab-173c-4e25-a029-884420386f67 |
| Notice Reference: | 05b9e055-32dc-4665-bca9-9f6589ab4450-745717 |
View Original Notice
Access the full notice on the official portal