Security Services to the Museums Security Consortium
Security tender invites for the Natural History Museum and V&A are coming soon! We are giving advance notice that on 01 April 2026 we will be posting a Tender Notice to kickstart a procurement process for security services to our organisations.
This is not a call for competition, just an update with our timeline for the procurement process.
This will be a single contract for a lead supplier to deliver the services. The contract will include the following services at a number of sites:
• 24/7 Control room services (command and control, CCTV and alarm monitoring)
• Security guarding and patrols
• Key and pass issue
• Event security
• Logistics (deliveries etc)
More information will be available in the pack once we go live on 01 April 2026. Unfortunately due to market engagement rules we can't discuss this any further with individual suppliers. All the information in this notice is accurate to the best of our knowledge but is subject to amendment between now and April as we develop our tender pack.
The current contract is held by a consortium comprising the V&A, NHM and Science Museum Group. The Science Museum Group has decided to leave the consortium and proceed alone for the re-tendering of its security services. Therefore the new consortium comprises the V&A and NHM.
Preliminary Market Engagement for V&A Estate 2026 - Hard and Soft FM Services
The V&A is a family of museums dedicated to the power of creativity. Our mission is to champion design and creativity in all its forms, advance cultural knowledge, and inspire makers, creators and innovators everywhere.
We are looking to go out to market for Hard FM and Soft FM services in summer 2025 for our London sites – V&A South Kensington, Young V&A, V&A Storehouse and V&A East Museum. We want to hear your views before we go out to market so we are issuing a survey as part of our preliminary market engagement.
The purpose of this survey is to support our understanding of market appetite and capability for these services, and to identify any suppliers that are willing to have a further direct conversation. We intend to select from a pseudonymised data set a number of consenting respondents across a range of sizes and capabilities to invite to a pre-market engagement conversation.
Responses submitted in this survey will not in any way impact any future submission for these - or any other - tenders with the V&A.
Any data received as part of our preliminary market engagement activities will be retained and deleted in line with Regulation 98 (4) of the Procurement Act 2023 (three years after a contract is entered into). We will share responses to this survey with Mortice Consulting Ltd who are supporting us with our procurement processes for FM services. We have carried out a conflicts interest assessment for all individuals that will have sight of the responses received. To fulfil our duty under the Regulation 16(4) of the Procurement Act 2023 we will include in our tender pack an aggregated summary of all responses received once we go out to market for these services but such summary will not contain any personally identifiable information.
If you have any questions about this survey, please email us at procurement@vam.ac.uk
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=939041143
Pre-tender Market Engagement for Mannequin Development and Production for Museum Display
The Victoria and Albert Museum is intending to procure approximately 170 mannequins for its new permanent Fashion Gallery. This prominent FuturePlan project will include the design and manufacture of fashion mannequins of various shapes and sizes, and is likely to require a modular and bespoke approach to development and production. Objects will include historical and contemporary garments with a global scope. These will be displayed on a range of mannequin types including full figures and bust forms, with an option to consider head treatments and bespoke adaptations as required.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-title/4NC7387FG2
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/4NC7387FG2
Can you help with our procurement of an environmental monitoring system framework? We are looking for your views on our proposed procurement approach.
The V&A is a family of museums dedicated to the power of creativity. Our mission is to champion design and creativity in all its forms, advance cultural knowledge, and inspire makers, creators and innovators everywhere.
Here at the V&A we monitor the environmental conditions of our galleries using an environmental monitoring system, or EMS. Our current EMS is going end of life in January 2027 so we are looking for a replacement.
Our intention is to set up a multi-supplier framework that other UK cultural institutions can also easily use.
The framework will consist of a number of suppliers that can provide a complete EMS solution (in terms of software, hardware and support services) to monitor temperature, relative humidity, light (lux), UV, and possibly leak/flood detection too.
Our market research has identified that the EMS market for cultural sector use is currently emergent, and that many new providers do not yet have large relevant case studies that we can rely on to demonstrate the ability of their EMS. We are therefore planning to build in a trial stage as part of our procurement process to establish the framework agreement.
V&A South Kensington is a large historic building and we want suppliers to demonstrate the real world performance of their EMS solution in this building before they can be appointed to the framework. The trial will involve a limited number of suppliers running their EMS for a 3 month period in a specific gallery to demonstrate that they can meet the requirements of operating an EMS in a challenging real world environment.
By setting up a framework that other institutions can use to procure their EMS requirements, other institutions will be able to benefit from the outcome of our trials process.
We appreciate that the kind of trial that we are proposing requires a large amount of your resource. We want to budget for providing an honorarium to those suppliers that are selected to proceed to the trial stage and that carry out a trial for us. However, our resources are limited.
We are inviting potential suppliers to tell us their views by completing a short survey. The purpose of the survey is to provide evidence for us to consider when determining the number of providers and the value of the honorarium for the EMS trials.
Please use the below link to respond to the survey:
https://forms.office.com/Pages/ResponsePage.aspx?id=pqhybT5ixEK4FwRbTfKt1ALr7oRSeTZCnNMmYCrdTopUQ01PVDJWRzJGNUJCMUdLOEc3TkpCQjdIQyQlQCN0PWcu
Responses submitted in this survey will not in any way impact any future submission for this or any other tender with the V&A.
Any data received as part of our preliminary market engagement activities will be retained and deleted in line with Regulation 98 (4) of the Procurement Act 2023 (three years after a contract is entered into). We may share responses to this survey with other contracting authorities that wish to participate in the framework. We have carried out a conflicts interest assessment for all individuals that will have sight of the responses received. To fulfil our duty under the Regulation 16(4) of the Procurement Act 2023 we will include in our tender pack an aggregated summary of all responses received once we go out to market for these services but that summary will not contain any personally identifiable information.