UK Public Sector Contracts & Tenders

Transport for Wales Rail Ltd (TfWRL) is seeking to appoint a Supplier to provide a comprehensive Taxi Aggregator platform to support the booking, management, and monitoring of all taxi requirements. The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards. The successful Supplier will be responsible for delivering: - An easy to use online booking portal/app with real time tracking and reporting capabilities. - A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements. - A 24/7/365 call centre - Access to a range of vehicle types, including (but not limited to) WAV taxis. - A robust complaints handling process to fully investigate and resolve issues raised. - A dedicated account manager as the primary point of contact for TfWRL.

Lot 1 : OH2 Minus Works articulated in document TFW/VOI3311 Issue 1 and TFW/COI3310 Issue 1 and associated documentation along with OH2 Minus Corrosion Repairs and any movements of rolling stock required. Lot 2: Bogie Overhaul works to cover the ninety-eight fitted to rolling stock and twelve (12) spare bogies

This requirement is for the overhaul of a full rake quantity of bogies to support the OH2 Minus Mk4 Fleet Overhaul.

The Supplier will be responsible for the day to day management including parking enforcement and the overall maintenance of the car parks. We are Seeking a partner who will work with us to provide creative solutions to provide high levels of service and value for money. The day to day management aspect of the contract will include: Revenue Collection Issuing of season tickets, staff permits and taxi permits Maintenance of Pay & Display machines, signage, barriers etc General cleanliness of carparks & litter collection Parking Charge Notices Removal of vehicles abandoned or broken down Minor Civil works i.e. potholes

Provide a mixture of planned and reactive Security Industry Authority approved services across the Wales & Borders network. Full scope is contained in the associated attachments

TfWR plan to extend the operations of Mk4 services from Cardiff. This will require Cardiff Canton Trains Maintenance Depot, one of the main depots used to stable and maintain the Mk4 fleet to be modified with the infrastructure works.

Provide a comprehensive range of occupational health services that allows TfWRL to meet their statutory duties of care for the health, safety and welfare of their employees A broad summary of the services are as follows: - Pre employment medicals - Management referrals - Drug and Alcohol - Periodic medicals - Physio services - Health Surveillance - Medical review

Station Staff Resource Management Software

Modification of Class 153 rolling stock with Active Travel and PRM modifications together with C6x, Cross Over Exams and Other Maintenance Tasks.

The Mk-4 Rolling Stock is a mixture of passenger and driver trailer vehicles. TfWR has purchased the following types: - Tourist Open End (TOE); - Tourist Open (TO); - Tourist Open Disabled (TOD); - Service Vehicle (SV); - Premium Open Disabled (POD); and - Driver Van Trailer (DVT). The rolling stock was purchased in two (2) tranches: - Tranche 1 – most recently operated by LNER; and - Tranche 2 – most recently operated by Grand Central. The Mk 4 vehicles have been formed into rakes consisting of one of each type of vehicle together with a Class 67 Vehicle. The current livery of the combined fleet will be mixed and not instantly recognisable as TfWR operated trains. There are also issues with compliance of the Grand Central fleet with regards to PRM regulations. In addition to this the LNER vehicles are vinyl wrapped and are already showing signs of aging with a dull appearance, blemishes and breaks in the vinyl. To address the brand identity and PRM issues TfWR contracted DG8, a rail industrial design consultancy, to facilitate and produce concepts, designs and costings based upon the working groups requirements and compliance with industry standards. The current re-branding exclude the Class 67 locomotive that is used to haul the Mk-4 Rolling Stock. TfWR are now seeking a supplier or suppliers that can provide the services stated in the RfP.

TfW operate a diverse estate of 248 stations and ancillary properties across Wales and the border regions. These stations are the gateway to our network and invariably the heartbeat of the local communities which they serve. The next iteration of our Facilities Management (FM) arrangements will commence in early 2023 and need to reflect the importance of these facilities as well as current and future customer aspirations.

1.1 Transport for Wales has possession and control of space at both its stations and on land adjacent to tracks, roads, bridges, and railway stations which is or may in due course be available as out of home (OOH) advertising space. Transport for Wales is seeking to establish an exclusive Concession Agreement with a suitable media owner or similar organisation to manage, promote and exploit its transport advertising space. The Seller (Concessionaire) will provide Transport advertising to cover the following areas; Transport Out of Home Advertising at Managed Stations, Roadside and Bridges Out of Home (OOH) on Station, Roadside and Rail Bridges Land and Buildings Interchanges Transport Experiential Marketing and Promotion at Managed Stations Experiential

Future Customer Information System (CIS)

Supply of fuel as per Scope of work

Railway Retail Ticketing Solutions

Sole supplier for the provision of Gates, Platform Validators, associated implementation and maintenance service and back office software. This procurement will cover all current and future stations in Wales and cross borders managed by Transport for Wales Rail Ltd.

Holyhead Depot is building a new underground wheel lathe. The supplier will design and build the depot protection system (DPS) and work with Balfour Beatty and Arcadis. They will also upgrade the maintenance depot's DPS, following the TfW plan of works and involving Network Rail through PACE.

Transport for Wales (TfW) seeks a supplier to design and implement a comprehensive mystery shopper programme to evaluate customer experience across its network. The programme will assess key aspects of customer experience at stations/terminals, onboard, and for passengers with accessibility needs.

Canton Wheel Lathe Design and Build. Please ensure to check key dates in Scope (section 3.1.2) as these are hard dates.

The Authority wishes to procure Software as a Services (SaaS) licenses for preferably a suitable Off the Shelf (OTS) solution for middleware, implementation services including training and ongoing software maintenance and support. TfW are looking to replace their pay rule calculation system. This is a system that takes a daily import from a rostering system, calculates employee hours according to present pay rules and then allows payroll staff to adjust any employee’s timesheet where necessary.