Starting on the 23rd of September at 12:0Noon Abri will launch a tender to locate a supplier to cover the following requirements:
Post combination with Silva, there are 12 main entities within the Abri group. Using around 159 bank accounts which it currently operates. Most are wholly owned, however some are Joint Ventures. 139 accounts are sinking funds which are used for major estate or building repairs. These accounts are funded by leaseholders and from accounts within the group which collect rent.
Abri use Open Accounts accounting system and EBIS, Open Housing and Selfserve for invoice approvals, which then feeds into Open accounts in order to create payment runs for invoices due and approved.
Payment and collection types including transaction volumes are included in Appendix A. The group is not directly exposed to exchange rate movements in any currency
The Group has separate receivable and payables accounts. There are same entity sweeps daily to zero balance the receivable accounts and payable accounts with funds sweeping to the main accounts for Abri and Swaythling, however there is no cash pooling or sweeping between entity accounts currently
Currently Abri use the bank online portal’s to obtain bank statements for most of the accounts with some being sent via email where an entity is not a party to the online banking platform.
The Swaythling Housing Society Ltd (Trading as Abri)South EastWAC-539826
Abri is seeking to appoint a partner to deliver ongoing support, maintenance and hosting services for its existing website, abri.co.uk, and associated brand microsites created within the same environment, using existing technology and architecture. These elements are to be delivered within a service level agreement (SLA) covered by a monthly retainer fee.
The Swaythling Housing Society Ltd (Trading as Abri)South EastWAC-543238
Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This includes critical concerns such as emergency repairs, serious incidents, and tenancy-related emergencies. Our goal was to implement an innovative, dependable, and cost-efficient solution that enhances service delivery while maintaining our commitment to high-quality, customer-focused support. The selected provider should offer a robust and responsive system that ensures residents feel supported and always valued.
The Swaythling Housing Society Ltd (Trading as Abri)South EastWAC-568877
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
The Swaythling Housing Society Ltd (Trading as Abri)South EastWAC-574449
Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This includes critical concerns such as emergency repairs, serious incidents, and tenancy-related emergencies. Our goal was to implement an innovative, dependable, and cost-efficient solution that enhances service delivery while maintaining our commitment to high-quality, customer-focused support. The selected provider should offer a robust and responsive system that ensures residents feel supported and always valued.
The Swaythling Housing Society Ltd (Trading as Abri)South EastWAC-532095