UK Public Sector Contracts & Tenders

To provide suitably qualified and experienced teachers for Ulster University Business School's in-country programmes, cooperate with the Business School to complete high-quality teaching tasks required by domestic partner universities within the Ministry of Education (MoE) approved Joint-Programmes (currently with DUFE and HGU), improve students' learning experience, provide policy guidance and support for Chinese-foreign co-operation in running Joint-Programmes, and to help identify more development opportunities.

1. A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff. 2. Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus. 3. Text system for students to cancel or confirm planned attendance at scheduled appointments via text. 4. Post crisis intervention/Group counselling for students. 5. Service marketing materials. 6. Data and outcome/clinical outcomes reporting. 7. Risk management and relevant interventions to increase safety (as required) 8. Experience, governance, GDPR and data retention. 9. Contract management and review. 10. Sustainability.

Student Counselling Services as follows: 1 .A 24-hour staffed telephone helpline for student self-referrals and/or direct referrals from Student Wellbeing staff. 2. Counselling via face to face, telephone and video sessions (per student preference). 3. Online self-help hub for students 4. Crisis intervention/Group counselling for students

To provide suitably qualified and experienced teachers for Ulster University Business School's in-country programmes, cooperate with the Business School to complete high-quality teaching tasks required by domestic partner universities within the Ministry of Education (MoE) approved Joint-Programmes (currently with DUFE and HGU), improve students' learning experience, provide policy guidance and support for Chinese-foreign co-operation in running Joint-Programmes, and to help identify more development opportunities

This contract is for the provision of an originality/plagiarism detection technology to maintain capability and technical continuity to deliver content checks at point of submission and must integrate with Ulster's Learning Management System and historical data.

Description: Key services required: 1. A 24-hour staffed telephone helpline for student self-referrals and/or direct referrals from Student Wellbeing staff. 2. Counselling via face to face, telephone and video sessions (per student preference). 3. Online self-help hub for students 4. Crisis intervention/Group counselling for students 1. Telephone helpline The University requires the provider to facilitate a 24-hour helpline staffed by appropriately qualified and trained professionals to provide advice, appropriate support, or referral to counselling (or referral back to Student Wellbeing) for all Ulster University students, including PhD Researchers. This helpline should also be the primary source of emotional, general wellbeing and crisis support for students outside of normal university working hours; to include evenings, weekends and all holiday periods throughout the year. 2. Face-to-Face Counselling The University requires the provider to provide students will access to counselling by appropriately professionally qualified and registered counsellors. Counselling should be available all year around and should be flexible to be facilitated at a time to meet student needs, which should also include evenings, weekends and during holiday periods. Counselling should be offered face-to-face (default), online (by video) or by telephone, depending on the student's preference. All counselling interventions should meet a service level response to timeframes as identified in the KPIs. The University requires the provider to measure the impact of these interventions using the relevant clinical outcomes measurements determined by the provider. 3. Online self-help resources and online guided self-help interventions The University requires the provider to provide an extensive range of evidence based digital resources designed to support university level students with mild to moderate wellbeing need, which should include access to clinical self-assessment tools, creative resources, interactive self-help programme, and other non-talking therapy tools appropriate to students. The University requires the provider to measure the impact of these interventions using the relevant clinical outcomes measurements (such as WEMWBS or other to be determined by the provider). Access to any interventions should meet a service level response to timeframes as identified in the KPIs 4. Crisis Intervention or Group Counselling The University requires the provider to be available to facilitate immediate (or at short notice) individual or group counselling/crisis response session in response to unforeseen crisis or critical incidents in the event of the University being unable to fully provide its own adequate response. This should include those incidents that may occur during evenings, weekends and holiday periods when the university is closed. 5. The provision of service marketing materials with up to date contact details for students to access counselling services and associated materials. 6. Service usage monitoring and reporting, including attended, DNA and cancelled appts, new referrals and engaged clients, risk monitoring as well as user

Ulster University has been using Microsoft's Project Online (POL) system since 2019. Following Microsoft's recent announcement to decommission Project Online in September 2026 with some system functionality ceasing from April 2026, the University is looking for alternative solutions from potential service providers in the marketplace to deliver the following aims: - Establish a "single source of truth" for all project data. - Standardise templates, reports, and processes. - Future Capability to integrate with our financial systems. The new system should be the source of truth for project-level financials. Page 2 to 6 - Be scalable, secure, and future proof. - Support strategic, executive, and operational reporting levels. - Usability of the system is considered key. - Migrate the current POL data and system to the future system. We are seeking options available to the University currently available in the market to include: - Strategic alignment, prioritisation and what-if analysis; - Portfolio, programme and project management; - Project planning, management, and execution; - Task management; - Financial management; - Reporting and analytics; - Benefits management; - Risk and issue management; - Change request management; - Dependency management; - POL Migration process; and - Intuitive User Experience and Interface.