Hywel Dda University Health Board had recently purchased Neptune Waste Management Systems in 2025, which are used throughout theatres to collect and dispose of surgical fluid waste. The warranty has since expired, and a fully comprehensive maintenance agreement is required to ensure the systems continue working to full capacity, for a 6-year period.
Hywel Dda University Health board has awarded a contract for the provision of funeral services and contingency body storage facilities across all sites.
Hywel Dda University Health Board are required to provide funerals for those patients who die whilst in their care and the deceased or the relatives of the deceased are not able to meet the cost of the funeral either from the deceased’s estate or from their own resources.
In addition, HDUHB are looking to secure improved business continuity provision in terms of body storage capacity.
As such HDUHB are looking to provide either one or more Funeral Directors to provide this service to HDUHB in line with the requirements outlined below.
Subsection A relates to Mortuary Services:
Cremation Services
Funeral Services
Deceased Body Transportation Services
Subsection B relates to the Body Storage Facilities Service.
HDUHB are offering to the market this tender for an initial period of 3 years commencing 01/02/2022 with an option to extend the service by two years for a maximum of 5 years from commencement.
Owing to the geographical and location issues of hospitals and patients of the HDUHB estate it has been decided to issue this tender in a four-lot basis.
Lot 1 will consist of the following hospital: Carmarthenshire West
Glangwili Hospital Carmarthen (SA31 2AF)
Llandovery Hospital (SA20 0LA)
Lot 2 will include the following hospital: Carmarthenshire East
Prince Philip Hospital Llanelli (SA14 8QF)
Amman Valley Hospital (SA18 2BQ)
Lot 3 will include the following hospital: Ceredigion
Bronglais Hospital (SY23 1ER)
Tregaron Hospital (SY25 6JP)
Lot 4 will include the following hospital: Pembrokeshire
Withybush Hospital (SA61 2PZ)
South Pembrokeshire Hospital (SA72 6SY)
The contract will be awarded for a term of 3 years from circa 1st February 2022 (Option to extend by a further two year by mutual consent).
A fully comprehensive service contract is required for the Neptune Waste Management Suction Units, which are used throughout Theatres at Glangwili General Hospital and Prince Philip Hospital in Hywel Dda University Health Board.
All high-risk medical equipment must be on a maintenance regime in order to ensure patient safety and statutory requirements are satisfied. In addition, should the equipment fail in use, this level of contract will ensure it is returned to service at the earliest time.
Stryker UK LTD are the only supplier in the market with access to original manufacturer parts and specialist engineers. To ensure user and patient safety, the waste management system must be maintained accurately, and utilising the OEM provides this. Therefore, a direct award to Stryker UK LTD is the most appropriate route.
From April 2006 Local Health Boards assumed full control of the budget for NHS Primary Care Dental Services and have a clear responsibility to secure or provide services for the people in its area to meet all reasonable requirements and provide out of hours services.
One (1) tender exercise will be run with three (3) lots to award independent Contracts for each area as detailed in Table A. Bids will be accepted for multiple, individual, or partial lots. Preference will be given to bids for complete lots, where partial bids are received, they will be awarded by Health Board on a ranked basis with the highest bidder being awarded the maximum figure requested in their technical capability response, the second placed bidder will be awarded either the remainder or up to the maximum figure indicated, any further volumes will be awarded based on the same scale.
The Contracts will be offered under the terms of the NHS (Personal Dental Services Agreements) (Wales) Regulations 2006 and subsequent amendments plus a Dental Contract Reform Contact Variation/Service Level Agreement. The PDS regulations detail mandatory services and additional services. The clinical services to be provided are those deemed as mandatory services and as a minimum, the provider must meet the requirements of the NHS (Personal Dental Services Agreements) (Wales) Regulations 2006 in all aspects relating to the provision of mandatory services. The DCR expectations are set out in the GDS DCR programme principles.
Maintenance & Software Support of Health Edge SSD Application (HESSDA) & Health Edge Scope
Application (HESA) Service Level Agreements at Bronglais Hospital, Prince Philip Hospital, Withybush General
Hospital, & Glangwili General Hospital Hywel Dda University Health Board.
Hywel Dda University Health Board (HDUHB) is one of seven health boards in Wales and is responsible for improving the health and wellbeing of around 385k people living in HDUHB and for enabling the provision of high quality, effective healthcare services. With the very rural nature of HDUHB, many services are provided locally, through General Practitioners (GP’s) and other primary care services, community hospitals and community services.
HDUHB is seeking bids from forward-thinking and innovative partnerships wishing to provide general medical services in the Neyland & Johnston area for the General Medical Services (GMS) or Alternative Provider of Medical Services (APMS) Contract for Neyland and Johnston Surgery
The EMIS Web practice is currently managed by Hywel Dda University Health Board and provides services to approximately 5900 patients from two sites, with medical centers located in the small marina town of Neyland and the busy village of Johnston in Pembrokeshire. One of five practices in the South Pembrokeshire Cluster, the community is served locally by Withybush General Hospital, Haverfordwest (5 miles) and Glangwilli General Hospital, Carmarthen (35.4 miles).
The aim is to return the practice to independent contractor status from 1st December 2024.
Hywel Dda University Local Health Board has awarded a contract for the provision of Community Advocacy.
The aims of the service are:
Community Advocacy is to be community focused and is to support individuals to be heard and treated with respect to live within their community, safely, independently and feel supported.
Provides a support to help those who feel are not having their voice heard and needs met
A focus on ensuring people are heard and enabling them, as far as possible, to develop their own voice to learn to speak effectively for themselves
Signpost individuals to other help and support agencies as needed
A continued commitment to co-production of Community Mental Health services awarded across the HDdUHB geographical footprint
Community Advocacy is to be made available to those individuals currently accessing Mental Health Third Sector Services.
Advocates may work with people of all ages and backgrounds including children and young people who wish to access the service across the geography of the Health Board.
Hywel Dda University Local Health Board has awarded contracts for the provision of Employment & Training Support Services across all ages across the Health Board footprint.
The aims of the service are:
The aim of the service is to support people living with Mental Health concerns to return to and stay in work, education, or employment whether paid or voluntary without pressure, including those under the Early Intervention in Psychosis (EIP) Service.
Providing a service which supports the needs of those in, at the risk of social/emotional crisis
Act as a conduit to identify, broker, and signpost individuals to other help and support agencies as needed
Support those who are or have experienced mental health issues to utilise their skills and lived experience to get them into work, voluntary or otherwise
Support the Service Users and/or Carer, as appropriate, to overcome barriers to employment and training and sustain their engagement, without pressure
Comprehensive Cover of Surgical Diathermy machines and Rapid Vacs (x48) used throughout all of Theatres across Hywel Dda. The contract charge includes planned PPM visit per annum, all call out and repair costs, exchange in event of failure and loan equipment. Located within Hywel Dda Health Board.
Maintenance & Software Support of Health Edge SSD Application (HESSDA) & Health Edge Scope
Application (HESA) Service Level Agreements at Bronglais Hospital, Prince Philip Hospital, Withybush General
Hospital, & Glangwili General Hospital Hywel Dda University Health Board.
Hywel Dda University Health Board has awarded contracts for the provision of Learning Disability Support Services.
The aims of the service are:
The aim is to support Service Users and/or Carers of all ages, with Learning Disabilities, whom also have mental health condition(s).
To support Service Users and/or Carers to remain as independent as is possible, continue to live in their current homes and be integrated into the community to reduce the feeling of isolation.
Providing a service which supports the needs of those in, at the risk of social/emotional crisis
Act as a conduit to identify, broker, and signpost individuals to other help and support agencies as needed
This provision is to support Service Users and/or Carers with Learning Disabilities regarding their anxieties about community integration, via virtual and face-to-face initiatives
Encouraging those accessing the service to self-manage, gain confidence, and live independently, where possible
A continued commitment to co-production of Community Mental Health services awarded across the HDdUHB geographical footprint
Hwyel Dda University Local Health Board with it’s partner organisation Ceredigion Council, have awarded a contract for the provision of Wellbeing & Promotional Support Services.
The Service will provide information, training and development to Service Users, Carers and local well-being and mental health Third Sector providers.
It will facilitate individual and Carer involvement in mental health change and services.
The Service will work with statutory providers such as the Health Board, Police and Local Authorities across the Hywel Dda footprint to promote partnership working with local Third Sector organisations.
Support for Third Sector Organisations
The Service will support local Third Sector organisations as follows:
Deliver non-judgemental, impartial high-quality advice, information, and guidance to Third Sector organisations
Support organisations to develop new and innovative ways of working that meet local need
Act as a conduit to identify, broker, and signpost organisations to other agencies as needed
Help organisations to set up and to develop new projects that meet the identified needs of the local community,
Provide development and consultancy services to enable organisations to develop new projects and service initiatives in line with Commissioning requirements. Including sourcing and support to develop funding applications.
This is a renewal of the 12-month maintenance and support contract for the Telepath LIMS (Laboratory Information Management System) with DH OpCo UK Ltd, covering the systems located at Bronglais, Prince Philip, and Withybush Hospitals within Hywel Dda University Health Board.
The Telepath LIMS is an essential laboratory information management platform that underpins the effective operation of the Health Board’s pathology services. It facilitates the secure recording, processing, and reporting of laboratory test results, ensuring the accurate and timely flow of patient information between laboratories and clinical teams to support safe and efficient patient care.
This contract provides comprehensive maintenance, software support, and system updates directly from the original system supplier, DH OpCo UK Ltd, helping to maintain service reliability, data integrity, and minimise any potential disruption to diagnostic services.
Award for the maintenance of Autronica Fire Alarm system that is unique to the Withybush General
Hospital locality.
The system which is manufactured in Norway is distributed and maintained by only one
UK company, namely who are the only holders of the required software expertise to maintain the
system.
Closed protocol system
Hywel Dda University Health Board previously purchased the Stellaris Anterior Elite and Stellaris PC Elite with Laser, both of which included a warranty that is now approaching expiry. To ensure these devices continue to operate safely and effectively, a fully comprehensive service contract is required. Recent market research confirms that there are no suitable frameworks available that would allow a compliant award.
Given the specialist nature of the equipment, it is essential that servicing and maintenance are carried out by appropriately trained and experienced engineers to support the continued delivery of high‑quality patient care. Therefore, a direct award to the original equipment manufacturer, Bausch and Lomb UK, is necessary.