UK Public Sector Contracts & Tenders

Implementation of Microsoft Project for the web (Pftw) with the Wellingtone Accelerator+ Power App and ongoing support.

An Applicant Tracking Software System is required to support and deliver an end-to-end recruitment process for hiring managers, recruitment team and candidates, which will enable the "in-housing" of the full recruitment process, delivering an improved and efficient candidate and hiring manager recruitment experience. The Applicant Tracking System will include an authorisation process for adverts, facilitate the advertisement of roles. Enable Hiring Managers to accept , shortlist and assess candidates and provide full communication with candidates including arranging interviews and delivering onboarding process in a compliant and efficient manner.

G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products.

The Housing Ombudsman Service will be leveraging this procurement under the Crown Commercial Service - Outsourced Contact Centre and Business Services under the following Lots: Lot 1 – Contact Centre. The Invitation to Tender will be published only to suppliers that have registered under the agreement of the above Lots only.

To secure a supplier who is capable of maintaining and developing our existing WordPress website. G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products.