UK Public Sector Contracts & Tenders

Appointment of a supplier to support and build our IA capability and identify further beneficial developments.

Contract for the provision of managed IT services to encompass: 1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.

To migrate our existing on-premise SharePoint sites to SharePoint Online to allow us to: Reduce our operating costs and contribute towards our intended exit from datacentres Improve our systems security through automated SharePoint updates, including security updates Optimise use of other MS products such as Teams and O365

Awarded contract following further competition for Cloud Security software - firewalls.

The Newspaper Licencing Authority (NLA) licence allows us to access and circulate media coverage to members of the board, executive team and staff around the Service. Having an NLA licence is a legal requirement, without it we would be breaching copyright law by viewing and circulating media coverage internally.

Procurement of a new server and storage platform in two office locations. This platform will host a variety of virtual servers which provide services including user authentication, network security, and controls and firewalls to allow connectivity to the Microsoft Azure IaaS platform.

Provision of Moneyfacts data resource on a 5 year term.

We have engaged with a specialist IT recruitment agency to fulfil a small number of critical IT roles.

Provision of LinkedIn subscriptions on a 36-month contract term

Intelligent automation platform licences to host our IA capability.

Provision of consultancy service to negotiate our business rates with the council and valuation office which result in refunds for us.

Awarded contract for Microsoft Products and Services Agreement 2022/23.

The subscription to be purchased is for virtual Cisco routers to achieve connectivity from Azure infrastructure to our datacentres. We require this to enable connectivity with our IT managed service provider, and other 3rd parties.

Renewal of Nintex Enterprise Edition Subscription - Includes up to 50 workflows on a 12 month contract

Cisco Nexus Support on a 12 month contract term

Awarded contract to Microsoft for our Unified Support contract 2022/23.

This is a solution that provides scheduling for all our case handling staff across general casework and mass claims. In addition to providing the scheduling, it also provides self-service holiday management (which feeds into Workday) and schedule adherence.

Awarded contract to Pitney Bowes for a 3 year lease of our mailroom equipment.

Nestkope CASB solution and Support on a 3 year contract term

VMware support on a 6-month contract term