DVLA require a training package on sifting and interviewing for staff to become effective panel members. Training should be based on the Success Profiles framework and can be customised to ensure maximum relevance to DVLA processes.
Please note that this is a UK 2 Preliminary Market Engagement Notice. This is not a PIN, and there is no guarantee that a tender opportunity will result from this. Should a tender opportunity materialise, further notices will be published in relation to this.
Driver and Vehicle Licensing AgencyWalesWAC-597228
This contract is a pay-as-you-go contract for AWS Cloud Services, we can also purchase Clous Software within AWS Marketplace and get access to AWS ProServe days
Driver and Vehicle Licensing AgencyWalesWAC-596560
Provision of International Driving Permit Services
Background
DVLA maintains the records of 50 million drivers and 40 million vehicles in the UK. We collect £7 billion a year in vehicle tax and process over 77 million transactions a year. Most transactions are digital, but we also offer an in-person channel for customers who require an International Driving Permit. The service is currently outsourced; the current service provision with the incumbent supplier expires on the 31 March 2027.
What would be required?
• The ability for UK driving licence holders to transact in-person.
• Widespread coverage across England, Wales, Scotland & Northern Ireland.
• The capability to issue approximately 270,000 permits per annum.
• Provide service availability of 48 hours per week across all service locations, spread over 6 days to cater for a range of customers.
Further details
The fee for an International Driving Permit (IDP) is £5.50. The fee is set in legislation and will not be altered. The service provider must be able to deliver the IDP service based on retaining the full £5.50 fee paid by the customer; there will be no additional supplement to the fee by DVLA or the customer. This equates to a potential £4.5m of income for the service provider over the proposed 3-year contract term.
DVLA’s position is that this procurement requirement falls below the legislative threshold for a concession contract. Therefore, it is classified as a non-regulated procurement under the Procurement Act 2023, and the rules applicable to regulated concession contracts do not apply for this procurement.
Although not mandated under PA23, DVLA is voluntarily publishing this notice to ensure transparency in our procurement process.
Driver and Vehicle Licensing AgencyWalesWAC-584478
