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Provision of Service Quality inspection, reporting and system integration

WAC ID:62259

Private SectorTender noticeClosed32014L0025

Source:	Find a Tender Service (FTS)
Notice Type:	Tender notice
Buyer:	FIRST MTR SOUTH WESTERN TRAINS LIMITED
Main Category:	Services
Procurement Method:	Restricted procedure
Submission Methods:	Electronic submission
Tender Status:	Closed
Estimated Value (ex. VAT):	Not specified
Release Date:	1 October 2024
Application Deadline:	5 November 2024

Procurement timeline

All 2 notices for this procurement, oldest first.

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Tender notice· 1 Oct 2024Viewing
Provision of Service Quality inspection, reporting and system integration
Tender update· 1 Oct 2024
Provision of Service Quality inspection, reporting and system integration

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

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Contracting Authority

Organisation

FIRST MTR SOUTH WESTERN TRAINS LIMITED

Submission Details

Description

- Sufficient information to be provided in the Live Dashboard to allow understanding of scores within specific weeks/periods relating to initial inspections and reinspection pass rates, and the driver of those scores in terms of fails by indicator/criteria. - Reporting dashboard should be flexible to change, easy-to-use, and with varying levels of access tailored to the job role of the viewer. - In addition, provide a function by which all 'raw data' can be downloaded in Excel format, including pass/fail data for each indicator and criteria for each individual inspection and re-inspection over any specified date range or specified railway periods. Data should be filterable prior to download if specific information is required (e.g. by indicator).