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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | London Borough of Hackney |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Pre-tender |
| Estimated Value (ex. VAT): | £10,000,000 |
| Estimated Value (inc. VAT): | £12,000,000 |
| Release Date: | 2 March 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05985b |
| Notice Reference: | 018268-2026 |
All 4 notices for this procurement, oldest first.
Parking Services ICT Systems - Civil Enforcement Systems
Market Engagement - Parking & Markets ICT Systems
Parking and Markets Services IT Systems Procurement 2026
Parking and Markets Services IT Systems Procurement 2026
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The Parking and Markets ICT Systems Procurement is crucial for enabling the Council’s responsibilities in parking enforcement, permits, suspensions, cycle hangars, markets, and shop fronts. These systems support Hackney in helping manage kerbside space, improving air quality, and delivering revenue. The council is seeking a shift towards a digital solution across nine separate lots and requires systems that will enable a shift in major policy changes, safeguard service continuity and is able to handle high-volume transactions across various teams. This procurement will adopt the Competitive Flexible Procedure under the Procurement Act 2023. A modular, multi-lot approach will be used to evaluate bids for interoperability, data migration, and deliverability throughout the lifetime of the contracts.
Covers the end-to-end processing and management of Penalty Charge Notices, including case management from issue through to closure, customer correspondence, evidence management, representations/appeals support, and reporting. The lot includes integration requirements to support enforcement channels (including on-street and CCTV enforcement where applicable), removals interfaces where relevant, payments and reconciliation, and debt recovery processes with enforcement agents.
Includes end to end management of a comprehensive range of permits issued by the council, including resident, business, and all-zone permits, along with CCTV exemptions.
Management of cycle hangars and cycle parking in the borough.
Management of parking suspensions and relevant services.
System for the management of all parking infrastructure such as signs, lines, machines and other relevant items.
A system for the management of market traders' licences, pitches, pavement licences, annual fees.
A system for end-to-end processing of abandoned vehicle reports, removals and FPNs.
System for the provision and management of cashless parking payments across the borough.
End-to-end processing of FPNs across relevant Council services, including abandoned vehicles, environmental enforcement and waste services, Markets and other future service areas.
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