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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Orbit Group Limited |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 6 December 2024 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-040ce4 |
| Notice Reference: | 039495-2024 |
All 7 notices for this procurement, oldest first.
The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with the Authority’s appointed repairs contractor’s. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.
Published contracts in the last 12 months
6
total contracts
£3.5m
total value
£1,763,515
average contract size
Typical categories
Prior Information Notice (PIN) - Orbit Group New Build Scheme Construction Works – 190 New Homes, St Annes Quarter, Norwich
Orbit Group Limited · WAC-67348
Residential Regeneration/Development Scheme Works
Orbit Group Limited · WAC-76248
Grounds Maintenance services - Midlands (Central & North)
Orbit Group Limited · WAC-78433
Pipeline status
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Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.