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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Orbit Group Limited |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £300,000 |
| Release Date: | 19 April 2024 |
| Application Deadline: | 23 May 2024 |
| Procurement ID (OCID): | ocds-h6vhtk-040ce4 |
| Notice Reference: | 012810-2024 |
All 7 notices for this procurement, oldest first.
Provision of Out of Hours Call Handling Service
Provision of Out of Hours Call Handling Service
Provision of Out of Hours Call Handling Service
Provision of Out of Hours Call Handling Service
Provision of Out of Hours Call Handling Service
Out of Hours Call Handling Service
Out of Hours Call Handling Service
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with the Authority’s appointed repairs contractor’s. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.
Document pack· 1 file
Published contracts in the last 12 months
6
total contracts
£3.5m
total value
£1,763,515
average contract size
Typical categories
Prior Information Notice (PIN) - Orbit Group New Build Scheme Construction Works – 190 New Homes, St Annes Quarter, Norwich
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Residential Regeneration/Development Scheme Works
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Grounds Maintenance services - Midlands (Central & North)
Orbit Group Limited · WAC-78433
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
23 May 2024
Closed
Estimated Value
£300,000
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