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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | LONDON NORTH EASTERN RAILWAY LIMITED |
| Main Category: | Services |
| Procurement Method: | Award procedure without prior publication of a call for competition |
| Method Rationale: | LNER have been contracting with Vix Technology UK Limited for the provision of the Central Booking Engine ((CBE) since 01/10/2016. The supplier owns the intellectual property rights (IPR) for the source code of the CBE. therefore, maintenance and support can only be carried out by Vix Technology UK Limited, in line with UCR 2016 (50)(1)(c)(ii) and (iii). Over the term of the contract LNER has invested in system and functional development to improve the customer proposition, the financial appraisal period for the developments has not matured, nor has the system reached the end of its operational life. The contract is awarded in order to maintain business continuity whilst the industry considers next generation digital ticketing solutions. A change in supplier could only be done if LNER were to procure a new/different booking engine, and therefore would oblige the utility to acquire supplies having different technical characteristics which would result in incompatibility or disproportionate technical difficulties in operation and maintenance in line with UCR 2016 50 (1) (e). |
| Tender Status: |
All 2 notices for this procurement, oldest first.
Support and Maintenance of Central Booking Engine
Support and Maintenance of Central Booking Engine
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
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Awarded to
| Award status: | Active |
Development, Maintenance and Support Services for the Central Booking Engine
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| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 23 December 2024 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-04ccb4 |
| Notice Reference: | 041439-2024 |