Framework 2: ITSO Electronic Ticket Machines, Support Equipment and Related Services

This Framework Lot is seeking the provision of Handheld ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment. Handheld ETMs are important in enabling a passenger to board and pay for transport. They may support a range of validation methods including, but not exclusive: ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), Electronic Tokens, ABT, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods. Handheld ETMs can come in a range of sizes and types and may be complemented by additional equipment such as separate printers or Tap Off Readers throughout a vehicle or elsewhere. Handheld ETMs may be used in safe, dry environments such as on-bus or in an office, but equally they are used outside of a vehicle and are therefore exposed to the UK weather. As such variants of Handhelds (or the provision of protective covers) capable of withstanding different operating environments are expected within this Lot. Handheld ETMs can be supported by a range of support software and licences to provide additional services to the customer. These may include, but are not limited to areas such as: a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, BODs Compliance, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence, Traffic Light Priority Control, and Multiple Payment Systems to name but a few. This Framework Lot is seeking to host a number of Handheld ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of Handheld ETM Suppliers for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT, Barcode and other forms of electronic ticketing for passengers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.

This Framework is seeking the provision of Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment capable of use in an exposed weather environment, such as a Ferry Jetty. ETMs (fixed, handheld and variations thereof) capable of withstanding exposed weather conditions are important in enabling a passenger to board and pay for transport. They may support a range of validation methods including, but not exclusive: ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), Electronic Tokens, ABT, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods. They may also be capable of integrating with a 3rd party Leisure Ticketing software provider to read a 3rd party Barcode/QR code as well as send and receive messages to such 3rd party software. ETMs capable of withstanding exposed weather conditions can come in a range of sizes and types and may be complemented by additional variants such as pole mounted ETMs for speedy ferry passenger validation. ETMs capable of withstanding exposed weather conditions will regularly be used in adverse weather conditions, including saltwater. As such, these ETMs must be capable of withstanding different operating environments as expected within this Lot. ETMs capable of withstanding exposed weather conditions may be supported by a range of support software and licences to provide additional services to the customer. These may include, but are not limited to areas such as: a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, BODs Compliance, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence, Traffic Light Priority Control, Integration with 3rd Party Systems, and Multiple Payment Systems to name but a few. This Framework Lot is seeking to host a number of ETM types capable of withstanding exposed weather conditions, with differing sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of Suppliers of ETMs capable of withstanding exposed weather conditions for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT, Barcode and other forms of electronic ticketing for passengers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.