OOH Repairs Service & Anti Social Behaviour
| Source: | Find a Tender Service (FTS) |
| Buyer: | Plymouth Community Homes |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Planned |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 16 April 2024 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-0452c4🔒 BidWriter |
| Notice Reference: | 012397-2024🔒 BidWriter |
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Description
PCH Contact Centre provides a sensitive, efficient and cost effective service, receiving and processing enquires including the following distinct service areas: i. Repairs ii. Antisocial Behaviour The service is made available to PCH customers city- wide, 24 hours a day, 7-days a week, 365 days per year. This wrap around service is designed to respond to emergency situations that may arise at any time day or night. PCH Housing’s Contact Centre is to be supported by an Out of Hours Call Handling Service that shall respond to emergency situations that arise outside of the normal Contact Centre opening hours.
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