construction contracts

Post Office Ltd is looking for a successful retailer to incorporate a Post Office Main into their existing or proposed business. The offer available in this Post Office would be: Post Office Main branch - a dedicated Post Office area, a full range of services. The exact layout and design will be agreed with you to suit your business. Estimated Post Office fees: In the current location in the range of £126,900 - £169,200 per annum. Further information can be found at: https://runapostoffice.co.uk/branch/coventry-post-office-coventry-cv1-1qt?search_term=coventry-west-midlands

Via East Midlands on behalf of Nottinghamshire County Council (NCC) provide a variety of works on both a planned and ad-hoc basis, addressing situations where internal resources are insufficient. This service necessitates the provision of operatives to undertake the completion of a wide range of tasks on the highway to minimise disruption to the network. Via East Midlands will appoint a selection of three experienced and competent Contractors to provide Day Works Civils support on both a planned and ad-hoc basis, addressing situations where internal resources are insufficient. Due to duly substantiated urgency not attributable to the Authority, the tender timescale has been reduced to 10 days to ensure continuity of critical services.

To appoint various marketing agencies to provide a B2B marketing solution to the The Crown Estate's Workplace, Retail and Food & Beverage portfolio. Services will support brand building, leasing and pre letting objectives, placemaking and regeneration programmes, and long-term customer engagement across multiple audiences and channels. Lot 1: Digital: Social media, digital strategy, SEO, PPC, digital ads Lot 2: Brand Positioning & Profiling: Marcomms activity to generate demand and achieve leasing targets through established channels, thought leadership initiatives, and brand storytelling. Strategic activity will be employed to support commercial objectives Lot 3: Creative & Strategic: To cover all B2B marketing creative and brand strategy across Urban. Agencies will support campaigns for 1 million square feet of development in the West End and c.230 London lettings per year. They will also deliver marketing for regional development projects focused on science, innovation, and ongoing leasing activities. Proposed tactics include video production, photography, graphic design, brochures, newsletter creation, hoarding design, content for websites, pitch decks, both large and small format printing, and comprehensive leasing campaigns-from brand creation and creating collateral to planning and executing asset launches agencies will help drive demand, supporting commercial objectives Lot 4: Digital Design: Immersive, CGI and Digital Experience. CGI and VR suppliers to develop visual narratives to deliver pre-lets

Appointment of a development partner to deliver a new-build residential scheme at Pyramid Park, Bury. Disposal/development agreement by 31st March 2027, planning submission by July 2027, Start on Site by Winter 27/28 and completion by 31st March 2029.

The Authority is seeking to hear from established providers in the delivery of a programme in secondary schools in Barking and Dagenham with children on grades 1-3 at GCSE to support careers discussions in person and applications to college across year 10 and 11. There is an ongoing focus on the number of NEET (Not in Education, Employment or Training) numbers nationally and young people who receive SEND support and who are known to social care are particularly at risk of becoming NEET. This project is designed to keep them engaged in education and ensure that they have plans for post 16 including supporting them to apply for college places at the start of year 11. This approach aligns directly with the ambitions of the London Borough of Barking & Dagenham’s Corporate Plan and the DRIVE programme, both of which priorities the wellbeing, and future prospects of young people within the borough. The Corporate Plan emphasises early intervention and partnership working to support vulnerable residents. The DRIVE programme in particular is focused on delivering real changes for children and young people. By commissioning targeted early intervention services, we are supporting these strategic objectives—helping to build resilient communities and ensure every child has the opportunity to thrive. Please register your interest please email ayo.abugo@lbbd.gov.uk by 12 noon, Tuesday 26th May, 2026.

The Authority is seeking to engage the market head of a forthcoming procurement for the procurement of facilities management services for the British Embassy Tunis.

Customer Services Telephony - Soft Market Testing. Please find the advert details and attached document published on The Chest: www.the-chest.org.uk.

Government Digital Service, part of the Department for Science, Innovation and Technology (DSIT), is working to enhance and co-ordinate public sector access to satellite-derived Earth Observation (EO) data across the UK. This also includes promoting the use of artificial intelligence to generate deeper insights and build capability. The aim is to reduce duplication, improve efficiency, and support the delivery of key government priorities such as climate resilience, national security, and digital transformation. Subject to internal budget approvals, we have identified an opportunity to procure selected commercial EO data and services for use across the UK public sector. This would help to address limitations in the spatial and temporal resolution, as well as the spectral coverage, of existing open sources. By strengthening the geospatial and EO data available to public bodies, it would support more informed decision-making and better outcomes for citizens. Please note that we are working closely with DSIT UK Space Agency on their ‘Earth Observation Data Hub’ initiative and will align our approaches where feasible to maximise impact across both programmes. How we intend to engage Following on from the first pre-market engagement session, we are holding this second session to cover our more detailed technical requirements and approach. The session will be followed by a written questionnaire for respondents to share thoughts in greater detail and confidentiality. The second session (referred to as Public Sector EO preliminary market engagement 2 or ‘PME2’), will include a presentation covering the high-level data and service requirements based on needs of the public sector and current understanding of market capabilities. It will invite feedback on our refined technical requirements procurement structure / delivery model and commercial elements. PME2 will include opportunities to raise questions and comments, and attendees will be encouraged to provide further feedback in a follow-up questionnaire shared afterwards. Feedback will help to finalise the technical specification for the contract and request approximate costings from interested suppliers, as well as cover the likely procurement route. The second questionnaire will be live until Monday 1st June following the PME2 webinar. Date of commencement The Preliminary Market Engagement Webinar will take place via MS Teams at 2:0 PM on Tuesday 26th May. If you are unable to attend the webinar, we will share the content of the meeting, on request after the session. Tuesday 19th May 5:0 PM GMT cut off for providing notice of interest in attendance. Aims and objectives of the PME The primary objective of pre-market engagement is to gather market insight to shape how best to deliver the requirement. This will help the Contracting Authority to: a) improve and update understanding of market capability, helping to ensure any contract delivers better outcomes from the technology; b) encourage competition, driving value for money and creating opportunity for a broad range of suppliers; c) support a fair and compliant procurement The aims of the two rounds of preliminary market engagement will differ slightly, with different content focuses in each: Pre-market 1 (Early Autumn 2025) – Engage the market on the programme’s potential high-level areas of interest (data products and services), agreement structures, procurement routes, and licensing approaches. Pre-market 2 (May 2026) – Engage the market on the detailed specification, refined following insights from pre-market 1. How can suppliers express interest? As indicated above, we intend to invite interested suppliers who expressed interest in attending the first pre-market engagement session to attend this second webinar to be hosted by the Government Digital Service on Tuesday 26th May 2:0 PM. If you did not attend the first pre-market engagement session and are interested in attending this second session and providing related feedback, parties should email Geospatial.EO@dsit.gov.uk, ensuring to include attending individuals’ names, roles, and organisation. Suppliers are permitted to nominate up to three individuals from each organisation. GDS does not guarantee that a procurement will be launched and is not responsible for any costs or expenses incurred by any potential supplier in registering their interest.

The Countess of Chester Hospital NHS Foundation Trust (The Contracting Authority) is seeking a suitably skilled supplier for a geothermal solution for heating the hospital, to displace fossil fuel heating. The successful Bidder is expected to take the project through a series of technical and project gateways so that an opportunity can be determined as efficiently as possible and then made bankable into an energy services proposal. The Contracting Authority's definition of a deep geothermal solution is defined as drilling beyond 500 metres below surface in order to harness higher temperatures. For deeper geothermal systems, technologies such as Enhanced Geothermal Systems (EGS) and Advanced Geothermal Systems (AGS) are utilised and are described as follows: EGS: involves improving the permeability of the rocks to create an artificial reservoir in geothermal settings where the subsurface temperatures are high but permeability is low. AGS: are deep, large circuits, with one or more wells drilled into hot rock with fluid circulating through a closed-loop system to bring heat to the surface. Drilling less than 500 metres is considered a shallow geothermal resource more commonly known as a ground source heat pump solution and for the avoidance of doubt, the Contracting Authority is not seeking proposals for this type of solution.

Request for Information for City Of York Council Housing Needs Assessment

Tai Tarian is undertaking pre‑market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise. This PME is being conducted in accordance with the principles of Pre‑Market Engagement under the Procurement Act 2023, to inform our approach, encourage innovation, and ensure any future procurement is proportionate and deliverable. Tai Tarian is undertaking an organisation wide Transformation Programme consisting of five inter-linking workstreams: 1) Customer Experience 2) Organisational 3) Data and Digital 4) Business Systems We want our business systems to work in a way that: - Supports Standardised Ways of Working - Enhances Colleague Experience and Operational Efficiency - Delivers a Single View of Customers and Properties - Integrates Components and Assets Seamlessly - Future-Proofs for Growth and Innovation To support the development of our Procurement Strategy, Tai Tarian is seeking market feedback on two potential delivery options and to understand whether a single‑supplier integrated solution or a multi‑lot procurement would represent best value. As part of this PME, interested suppliers are invited to indicate whether they would expect to be interested in submitting a tender for one of the following two options, should a future procurement proceed. Option 1 – Provision and Implementation of Integrated Business Systems incl. Housing Management, Assets and Repairs (full scope provided below) Or Option 2 – Provision and Implementation of an Assets and Repairs Management System (only) For clarity, Tai Tarian is using this options appraisal to determine if the procurement will be split into Lots, or if Tai Tarian will procure a contract with one Supplier to supply and implement a fully integrated business system. Suppliers should only express interest in an option where they would expect to be capable of delivering the full scope of that option on an end to end basis, rather than partial or modular components, i.e. an interested Supplier would submit a Tender for an Assets and Repairs Management System, and not just a Repairs System. Suppliers offering partial, modular or component‑only solutions may wish to note that these fall outside the intended scope of this PME exercise. Tai Tarian therefore reserves the right to limit participation in ‘Meet the Buyer’ sessions where a supplier confirms that it cannot deliver an option in full. It is anticipated that the scope of each Option will include (but not be limited to): Option 1: Integrated Business Systems incl. Housing Management, Assets and Repairs Housing and Tenancy Management Provides a single view of household and property history, including arrears, repairs, adaptations, vulnerabilities, ASB, lettings and communications with guided workflows and case management. Customer Service Centre Omni-channel (phone, web, app, email, chat) routed through a unified interface for seamless customer interactions. Financial Management - Service charge calculation and billing. - Rent setting, billing, and calculation. - Integration with finance systems for accurate reporting. Document and Records Management Centralised e-document repository. Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Option 2: Repairs and Asset Management Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Please note that the scope remains indicative and may change following this engagement. Interested suppliers are invited to attend ‘Meet the Buyer’ sessions, held throughout June at Tai Tarian’s head office, Ty Gwyn. To register your interest in attending please email procurement@taitarian.co.uk and indicate the Option(s) you are engaging on. The deadline to register is 12PM Tuesday 26th May 2026. Following the deadline to register, Tai Tarian will email all registered suppliers to confirm the time and date that the meeting booking link will be emailed simultaneously to all registered suppliers. Appointments will be booked by suppliers on a first‑come, first‑served basis across the scheduled June session dates. Where demand exceeds available capacity, Tai Tarian reserves the right, at its discretion, to extend the programme of sessions into July; however, there is no obligation to do so. Should additional sessions be made available, these will be offered via a meeting booking link issued simultaneously to all registered suppliers who have not already met with Tai Tarian. The sessions are intended to be exploratory and non‑evaluative. Suppliers may be invited to cover topics such as: - A high‑level demonstration of relevant systems and functionality - How their solution could deliver value for Tai Tarian and its stakeholders - Experience of delivering similar solutions (housing and non‑housing sectors) - Key lessons learned from comparable implementations - What makes a contract of this nature attractive to them - Examples of innovation and alternative ways of working Discussions will not be assessed or scored and will not form part of any future tender evaluation. In addition to the ‘Meet the Buyer’ sessions, Tai Tarian reserves the right to undertake targeted engagement with suppliers whose solutions are considered relevant to the scope of this PME. Such engagement may take place where it is necessary to support Tai Tarian’s understanding of the market, capabilities, or potential delivery approaches. Any such engagement will be conducted in a manner that is fair, transparent and proportionate, and will not result in any supplier being advantaged or disadvantaged in any future procurement process. Where appropriate, Tai Tarian will ensure that any information of wider relevance arising from these discussions is shared with the market in a suitable and non‑attributable form. This may include engagement with suppliers who have not participated in, or been able to attend, the ‘Meet the Buyer’ sessions. Please note that the estimated value provided in this notice is indicative only and has been included for administrative purposes. Tai Tarian is using this pre‑market engagement exercise to better understand the potential scope, delivery model and associated costs. Any potential final contract value may differ from that stated. Please note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any ‘Meet the Buyer’ session and any discussions held will not form part of any formal tender process. Tai Tarian will not disclose any supplier‑specific or commercially confidential information to other participants. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process. It is anticipated that a Tender Notice will be published in the coming months.

The City of London Corporation (the ‘City’) is carrying out Preliminary Market Engagement (‘PME’) in relation to the provision of a multidisciplinary consultant to provide a range of services in relation to the delivery of three defined works packages in different geographical areas of its social housing portfolio. Services will include the production of Feasibility Reports, Design and Specification (Building and M&E), Tendering, Contract Administration, Cost Consultancy (including support with section 20 major works billing), Principal Designer (BR and CDM) and Clerk of Works. This exercise will help inform our approach to the procurement, provide an opportunity to gain insight into how participants might approach delivery of the service in question, and offer a useful early indication of the likely level of interest in the proposed project from the market. Please note that this is not a call for competition.

The council are inviting suppliers to participate in preliminary engagement to gain insight from the market with the purpose of making any potential future exercise, well framed, feasible, focused and of likely interest to the market. This preliminary market engagement questionnaire is to seek potential providers views for key areas of service provision: An Appropriate Adult (AA) service is a safeguarding service used in the criminal justice system to protect the rights and welfare of vulnerable people when they are involved with the police. It exists because some people may not fully understand police procedures or be able to communicate effectively without support. The Service is delivered from a central custody suite in Spennymoor, County Durham, however on occasions Appropriate Adults may be required to attend alternative locations when a voluntary attendance interview is undertaken. The AA service currently assists custody for vulnerable adults and children on a call out basis as and when required. For adults this service is 24/7 and for children this is out of hours including bank holidays.

We’d love your insight – help shape our future procurement De Montfort University (DMU) is inviting operators to take part in a Pre‑Market Engagement (PME) to help inform and shape our future procurement approach. This engagement is being run as a short, structured survey, giving you the opportunity to: - Share your experience and ideas - Highlight market innovations or challenges - Provide feedback that will help us design a more effective and proportionate procurement process Your input at this stage is invaluable and will directly support our planning and market understanding. How to take part To access and submit the survey, please: 1. Register on DMU’s e‑tendering portal, In‑Tend - https://in-tendhost.co.uk/demontfort/aspx/ProjectManage/750 2. Once registered and logged in, click “Express an Interest” 3. The PME survey will then be available for you to download and complete. 4. Once completed, simply upload your response in In‑Tend using the same tab where you found the survey. Submit your completed response by 17:0 (UK time) on 26th May 2026. Important information - This is a market‑shaping exercise only - It does not form part of a competitive tender process - Participation (or non‑participation) will not affect any future opportunities

Milton Keynes City Council’s Leisure and Sports Partnership Department delivers an inclusive school swimming programme for primary school pupils in Years 3 to 6, enabling schools to meet their statutory curriculum requirements for swimming and water safety education. The programme operates as a comprehensive, centrally coordinated service. All swimming pools, appropriately qualified instructors, and transport arrangements are organised by the School Swimming Programme Coordinator, providing schools with a single point of contact and streamlined delivery model. A key component of the service is the provision of reliable and safe transport. Transport providers are required to collect pupils and accompanying school staff from their respective schools, convey them to the designated swimming facility, and return them to school following the completion of each session. All participating schools and swimming pools are located within the Milton Keynes area.

Leeds City Council’s internal service provider (ISP) for construction and repair works, Leeds Building Services (LBS), are responsible for the delivery of Responsive Plastering works across Leeds to domestic properties. Leeds City Council will look to appoint one contractor to each of the lots outlined below and will be looking to appoint up to 2 contractors. The programme will consist of 2 lots: • Lot 1 - Responsive Plastering works - R1 - R5 (Estimated Value £335,000) • Lot 2 - Responsive Plastering works - R6 - R9 (Estimated Value £265,000) The contract will run for an initial two years, with an option to further extend the contract by an additional 24 months. Volumes of work can not be guaranteed throughout the contract. The estimated annual contract value is up to £600,000 per annum, with a total estimate contract value up to £2,400,000.

Milton Keynes City Council (‘the Council’) would like feedback from providers who may be interested in the provision of Education Software. The Council currently utilises an education software system to support a broad range of statutory education functions. The system provides an integrated suite of modules that support local authority responsibilities across education and children’s services, including areas such as admissions, attendance, early years, special educational needs, transport, and other statutory duties. The Council is now reviewing its future requirements to ensure its education software arrangements remain fit for purpose, scalable, and aligned with evolving statutory, operational, and data requirements. The purpose of this engagement is to: - understand the current supplier market and available solutions, including alternatives or enhancements to existing systems - seek feedback on system capability, service design, innovation, and delivery models - inform the development of a future procurement strategy, specification, and contract model We are keen to hear from providers on the questions published contained within the market engagement document on our e-tendering portal In-Tend . Please respond to the questions latest by 12 noon on Tuesday 26th May 2026 via In-Tend Correspondence section/market engagement stage. If there is sufficient interest in a market engagement event to explore the proposal in more detail, this will be held on 12th June 2026, via Microsoft Teams. Please also indicate if you would like to receive an invitation which will be sent separately subject to interest. The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home

This is a UK2 Preliminary Market Engagement Notice only. Mid and South Essex NHS Foundation Trust (the “Authority”) is undertaking preliminary market engagement in accordance with sections 16–17 of the Procurement Act 2023 and the Procurement Regulations 2024, to inform the design of a potential future procurement for a managed service programme covering (indicatively) Endoscopy, Radiology, Theatres, and Cath Labs / Cardiothoracic & Vascular services. The Authority’s objectives for this engagement are to: (i) test the feasibility of different managed service / managed equipment service models; (ii) understand market capacity and capability (including SME and VCSE participation); (iii) explore commercial options (risk allocation, performance regimes, pricing structures, financing approaches); and (iv) identify innovation opportunities and potential constraints (workforce, estates, data, interoperability, and supply chain resilience). This engagement builds on a recent Request for Information exercise. The Authority is particularly interested in supplier input on: scope options (single integrated service vs. lots by modality), transition and mobilisation approaches, asset lifecycle management, consumables and inventory management, service continuity and resilience, and how outcomes and key performance indicators could be structured to support patient access and productivity improvements. Indicative scope areas for discussion (non-exhaustive): • Consumables and non-pay spend (e.g., gloves, syringes, dressings, surgical consumables, consignment stock) • Inventory and supply chain optimisation (e.g., stock management, just-in-time supply, waste reduction, catalogue management, logistics) • Capital equipment and managed equipment services (e.g., core/modality equipment, maintenance, replacement planning, asset management, decontamination/CSSD interfaces) • Facilities management interfaces (e.g., hard/soft FM dependencies and any lifecycle responsibilities that sit with the managed service) • Clinical pathways and service redesign (e.g., utilisation, demand management, pathway standardisation and productivity initiatives) The feedback from this engagement will inform the design of any future service model and the Authority’s procurement approach. Any dates, values, and commercial structures referenced at this stage are indicative only and may change. Important: This notice and the market engagement activity do not constitute a call for competition and do not begin a procurement. Participation is voluntary, is not a condition of participation in any future procurement, and will not be used to assess or pre-qualify suppliers. To protect fair competition and avoid any supplier gaining an unfair advantage, the Authority intends (where appropriate) to: share key engagement information and clarifications with the wider market via the eProcurement portal; keep an audit trail of engagement activity; apply the same ground rules to all participants; and ensure any future procurement documentation reflects relevant information exchanged during engagement. Participants must not rely on any statements made during engagement as commitments by the Authority. Further engagement (indicative): In addition to the live webinar, the Authority may undertake further market engagement activities such as a written questionnaire, follow-up virtual group sessions, and/or time-limited 1:1 supplier meetings. Any 1:1 meetings will be optional and, if capacity is limited, will be offered using a fair and transparent approach (for example, first-come-first-served or a published selection method). The Authority may also arrange site familiarisation visits where appropriate; any information shared that is relevant to the wider market will be communicated via the eProcurement portal. Following this engagement, the Authority may (without obligation): • refine the indicative scope and requirements; • undertake further targeted engagement (e.g., questionnaires, follow-up sessions); • publish a Planned Procurement Notice (UK3) and/or other notices as appropriate; and/or • commence a formal competitive procurement. Suppliers who register for the engagement will be able to view subsequent communications via the eProcurement portal. All future procurement notices (if any) will be published in accordance with the Act on the central digital platform. This preliminary market engagement is undertaken under sections 16–17 of the Procurement Act 2023 and in line with the Procurement Regulations 2024. The live event will take place on Friday 29 May 2026, 10:30 to 11:45 (UK time), via Microsoft Teams. Format: Authority presentation (10:30 to 11:15) followed by moderated Q&A (11:15 to 11:45). The Authority may publish anonymised Q&A themes and clarifications via the eProcurement portal after the event. Enquiries: All communications regarding this engagement should be submitted via the eProcurement portal message function. The contact email in this notice is provided for administrative support only.

• Commissioners are looking to procure an Integrated Community Equipment Loan Service across Doncaster, Rotherham and Sheffield from April 2027. • The service will be jointly commissioned by NHS South Yorkshire ICB and the three Local Authorities, supporting adults and children with assessed needs to live as independently and safely as possible in their own homes. • The service plays a critical role in supporting hospital discharge and the Home First priorities, preventing avoidable admissions, reducing falls, supporting independence, and delaying or avoiding the need for residential or nursing care. • Demand is expected to increase as care continues to shift from acute settings into the community, requiring a responsive, seven-day service model. • The successful provider will be responsible for the end‑to‑end management of community equipment, including procurement, storage, delivery, installation, maintenance, repair, recall, collection, decontamination, recycling and disposal. Both standard catalogue equipment and specialist equipment (including paediatric and bespoke items) must be managed in line with clinical safety standards, manufacturer guidance and statutory requirements. • A core principle of the service is value for money through a credit‑based reuse model. Equipment is actively recalled when no longer required, refurbished where appropriate, and returned to stock to minimise new purchases, reduce waste and maximise environmental sustainability. The new service model will have a greater emphasis on more active recall of items. If you believe that your organisation can deliver the service described in section 4 and you want to participate in the Market Engagement session please contact adam.elwis@sheffield.gov.uk by 12pm on Friday 15th May 2026.

Royal Berkshire Fire Authority has a requirement for the provision of a 3rd party 24/7/365 monitored lone worker solution which could be either a mobile phone application, a stand-alone device, or a combination of the two, that allow alarms to be raised either discreetly or overtly and appropriate intervention, escalation to be made as required, in order to minimise any risks that working alone involves. The solution should be discrete, reliable and robust, simple and intuitive to use with minimum training. Alarm Receiving Company (ARC): The solution requires the provision of an ARC that monitors lone workers 24/7/365. The ARC can escalate an alarm received from a user to the highest Police response levels, where this is appropriate via Lone Worker Unique Reference Numbers (URNs). All incidents must be recorded and in line with GDPR requirements. The ARC must disclose network outages and the root cause of outages in a timely fashion.