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The Revi-VE consortium, led by Visit Kent alongside partners Visit Essex, East Sussex County Council, Sussex Modern and Southend Council, has been awarded the contract to deliver the South East Local Enterprise Partnership's (SELEP) Covid-19 Business Support Fund Programme for the visitor economy. It is part of the wider SELEP COVID-19 Recovery Funds Programme, a £4.4m programme of support in the areas of business support and skills. This RFP concerns the delivery and management of a multi-channel campaign to promote Kent as a place to live, work, study, invest or visit as well as support the wider recovery by improving perceptions of our destinations. The campaign will be designed to align with and build on existing place-making activities, be delivered under existing destination brands and meet the specific needs of the destination. Although different in each region, these campaigns will align to ensure that they don't compete. The campaign will use the unique strengths of the diverse people and places that make up the destination to showcase the attractive lifestyle which would appeal to people whether they're considering Kent as a destination to visit for a week, study for a few years, relocate permanently or move their business to. Big shifts in the way that people work has provided more flexibility, people have had time to consider the quality of life that their local area provides. This means that lifestyle is now one of the key selling points of a destinations looking to attract skilled workers at a time when recruitment is one of the biggest barriers to growth and recovery. This increased interest in local community and wellbeing means that creating a sense of belonging, based on community values and identity is the next evolution of destination marketing. The destination offers a wealth of opportunities, a change of pace, and lifestyle changes; however, above all this must be authentic and meaningful. Consultants are required to provide a proposal, covering the following: • Your approach to development of the creative campaign concept. • An overview of the audience as you understand it. • Your approach to reaching that audience and the channels/activity you would recommend. • Initial creative ideas and considerations. • Details of the metrics you will gather to measure success • Details of how you will evaluate the campaign • Pricing schedule, including: • Breakdown of costs including expected number of days • Management fees • Media spend • Travel costs • Copywriting, Model costs (if applicable), etc. • Examples of your work and details of previous experience of delivering place-making/destination campaigns. • The proposed approach to the management and delivery of the campaign, including how you will liaise with the wider partner organisations. • Proposed delivery timeframes. • Details of key team members involved in the delivery. • Proof of indemnity insurance cover. • Names and contact details of two recent referees.
£80,000
Contract value
This RFP concerns the creation of a high-quality destination video for inclusion within a multi-channel campaign to promote Kent. We are commissioning destination campaigns for the county informed by the workshop findings to raise awareness of the destination as a place to live, work, study, invest or visit as well as support the wider recovery by improving perceptions of our destinations. The campaign will use the unique strengths of the diverse people and places that make up the destination to showcase the attractive lifestyle which would appeal to people whether they're considering Kent as a destination to visit for a week, study for a few years, relocate permanently or move their business to. Big shifts in the way that people work has provided more flexibility, people have had time to consider the quality of life that their local area provides. This means that lifestyle is now one of the key selling points of a destinations looking to attract skilled workers at a time when recruitment is one of the biggest barriers to growth and recovery. This increased interest in local community and wellbeing means that creating a sense of belonging, based on community values and identity is the next evolution of destination marketing. The destination offers a wealth of opportunities, a change of pace, and lifestyle changes; however, above all this must be authentic and meaningful. This RFQ relates specifically to the creation of a video that will sit at the heart of a destination campaign for Kent and will be deployed across VoD services eg: Sky adsmart and 4od. Your response should take into consideration the feedback received from partners through the workshops. Initial findings are set out in the attached report which should be used to develop your response. The campaign within which the video will sit should: • Support key challenges such as the need for Kent businesses to recruit skilled workers and overcome negative perceptions as a result of Brexit and migrant crossings. • Capitalise on opportunities created through the rise of remote working, localism, and a focus on quality of life and wellbeing trends. • Showcase Kent as a diverse, creative and dynamic destination that offers a sense of belonging, based on community values and identity. Agencies are required to provide a proposal, covering the following: • Creative ideas for the video and how you will work with Visit Kent to develop and realise the concept. • Pricing schedule, including: • Breakdown of costs including expected number of days • Pre and postproduction • Equipment • Travel costs • Model costs, etc. • Examples of your work and details of previous experience of delivering place-making/destination campaigns. • Your proposed approach to the management of the production. • Delivery timeframes. • Details of key team members involved in the delivery. • Proof of indemnity insurance cover. • Names and contact details of two recent referees.
£30,000
Contract value
This RFP concerns the creation of a high-quality destination video for inclusion within a multi-channel campaign to promote Kent. We are commissioning destination campaigns for the county informed by the workshop findings to raise awareness of the destination as a place to live, work, study, invest or visit as well as support the wider recovery by improving perceptions of our destinations. The campaign will use the unique strengths of the diverse people and places that make up the destination to showcase the attractive lifestyle which would appeal to people whether they're considering Kent as a destination to visit for a week, study for a few years, relocate permanently or move their business to. Big shifts in the way that people work has provided more flexibility, people have had time to consider the quality of life that their local area provides. This means that lifestyle is now one of the key selling points of a destinations looking to attract skilled workers at a time when recruitment is one of the biggest barriers to growth and recovery. This increased interest in local community and wellbeing means that creating a sense of belonging, based on community values and identity is the next evolution of destination marketing. The destination offers a wealth of opportunities, a change of pace, and lifestyle changes; however, above all this must be authentic and meaningful. This RFQ relates specifically to the creation of a video that will sit at the heart of a destination campaign for Kent and will be deployed across VoD services eg: Sky adsmart and 4od. Your response should take into consideration the feedback received from partners through the workshops. Initial findings are set out in the attached report which should be used to develop your response. The campaign within which the video will sit should: • Support key challenges such as the need for Kent businesses to recruit skilled workers and overcome negative perceptions as a result of Brexit and migrant crossings. • Capitalise on opportunities created through the rise of remote working, localism, and a focus on quality of life and wellbeing trends. • Showcase Kent as a diverse, creative and dynamic destination that offers a sense of belonging, based on community values and identity. Agencies are required to provide a proposal, covering the following: • Creative ideas for the video and how you will work with Visit Kent to develop and realise the concept. • Pricing schedule, including: • Breakdown of costs including expected number of days • Pre and postproduction • Equipment • Travel costs • Model costs, etc. • Examples of your work and details of previous experience of delivering place-making/destination campaigns. • Your proposed approach to the management of the production. • Delivery timeframes. • Details of key team members involved in the delivery. • Proof of indemnity insurance cover. • Names and contact details of two recent referees.
£30,000
Contract value
Go To Places currently manage a suite of 20 websites and smaller auxiliary sites. The websites have been built using Umbraco. We are looking for a long-term partner who will undertake the following work: • Website Hosting: Host the GTP suite of websites maintaining a minimum of 99.9% site availability. • Ongoing Support: Take on the ongoing maintenance and support of the frontend websites and the CMS, this includes: bug fixes, minor feature development and technical optimisation. • New Feature Development: Support us in improving the existing websites through the development of new features, functionality enhancements and design updates. Please submit your proposal by 5:30 pm on 27th October 2023. Your response must include: • A brief outline of your agency's current setup, to include capacity / resource to undertake the work, team makeup and skill sets, and an overview of current clients • Experience of Umbraco and front-end development • Experience of delivering DMO/tourism web solutions • A project outline showing how you would manage the migration from our current agency to yours • Your approach to identifying and managing risks during this migration • Your approach to the delivery of support and new feature development, including key processes and SLAs • Your approach to user acceptance testing and release management • Cost breakdown for: o Hosting o Ongoing support (assuming 20-30h/month, to be reviewed quarterly) o New feature development (ad-hoc; please specify hourly or day rates)
£60,000
Contract value
Go To Places currently manage a suite of 20 websites and smaller auxiliary sites. The websites have been built using Umbraco. We are looking for a long-term partner who will undertake the following work: • Website Hosting: Host the GTP suite of websites maintaining a minimum of 99.9% site availability. • Ongoing Support: Take on the ongoing maintenance and support of the frontend websites and the CMS, this includes: bug fixes, minor feature development and technical optimisation. • New Feature Development: Support us in improving the existing websites through the development of new features, functionality enhancements and design updates. Please submit your proposal by 5:30 pm on 27th October 2023. Your response must include: • A brief outline of your agency's current setup, to include capacity / resource to undertake the work, team makeup and skill sets, and an overview of current clients • Experience of Umbraco and front-end development • Experience of delivering DMO/tourism web solutions • A project outline showing how you would manage the migration from our current agency to yours • Your approach to identifying and managing risks during this migration • Your approach to the delivery of support and new feature development, including key processes and SLAs • Your approach to user acceptance testing and release management • Cost breakdown for: o Hosting o Ongoing support (assuming 20-30h/month, to be reviewed quarterly) o New feature development (ad-hoc; please specify hourly or day rates)
From £63,000
Contract value
Short Description: Visit Kent [and its trading company Go To Places] invites tenders for the provision of comprehensive IT support services for our organisation. The successful provider will be responsible for managing and maintaining our IT infrastructure, and provide unlimited remote support of all business backend infrastructure and business owned devices. Key requirements include: 1. Support for approximately 20 staff members, primarily using laptops with a small number of desktop units. 2. Management of cloud-based services, particularly SharePoint. 3. Provision of Microsoft end user training, with a focus on SharePoint. 4. Assistance with transitioning from an hybrid office to a fully remote working environment by June 2025. 5. Ongoing support for a distributed workforce using co-working spaces. 6. All day to day server administration. 7. Proactive Server and Workstation Monitoring. 8. Regular Technology Assessments. 9. Patch Management and Cybersecurity Software. 10. 3rd party liaison on technical issues Description of the procurement The successful tenderer will provide comprehensive IT support services including but not limited to: 1. Helpdesk support with clearly defined response times and resolution targets 2. Remote and on-site support as required 3. Management and maintenance of cloud-based services, particularly SharePoint 4. IT security management and monitoring 5. Hardware and software procurement advice and support 6. IT training services, with a focus on SharePoint and other relevant technologies 7. Strategic IT consultancy to support the organisation's transition to fully remote working 8. Ongoing support for a distributed workforce using various co-working spaces 9. Support with current and ongoing cyber essentials certification 10. Support and advice on cloud based phone operating system 11. Support Sage and a potential move to Xero Tenderers should provide details of: - Their approach to service delivery - Typical response and resolution times for support requests - Experience in supporting organisations through transitions to remote working - Their ability and experience in delivering the above requirements - Capabilities in SharePoint management and training - Proposed service level agreements (SLAs) - Any value-added services they can offer Interested parties must submit their expression of interest to james.benjafield@visitkent.co.uk. All relevant information on how to respond to this tender will be forwarded upon receipt of your interest. Shortlisted bidders will be invited to an interview to pitch their services during the week commencing 26th August. During this interview, bidders may be asked to elaborate on their submitted policies and demonstrate how these principles are implemented in their operations. Additional information: About us: Visit Kent is a public/private partnership with an industry-led board. As a Local Visitor Economy Partnership (LVEP), we are recognised by VisitEngland as the official Destination Management Organisation for Kent and Medway. We are also recognised by the two upper-tier local authorities Kent County Council and Medway Council, the 12 district councils and the South East Local Enterprise Partnership (LEP) as the official Destination Management Organisation for Kent and Medway, responsible for supporting and growing the tourism industry. https://www.gotoplaces.co.uk/ https://www.visitkent.co.uk/ https://www.visitkentbusiness.co.uk/ https://www.visitherts.co.uk/ https://www.visithertsbusiness.co.uk/
From £40,000
Contract value
Short Description: Visit Kent [and its trading company Go To Places] invites tenders for the provision of comprehensive IT support services for our organisation. The successful provider will be responsible for managing and maintaining our IT infrastructure, and provide unlimited remote support of all business backend infrastructure and business owned devices. Key requirements include: 1. Support for approximately 20 staff members, primarily using laptops with a small number of desktop units. 2. Management of cloud-based services, particularly SharePoint. 3. Provision of Microsoft end user training, with a focus on SharePoint. 4. Assistance with transitioning from an hybrid office to a fully remote working environment by June 2025. 5. Ongoing support for a distributed workforce using co-working spaces. 6. All day to day server administration. 7. Proactive Server and Workstation Monitoring. 8. Regular Technology Assessments. 9. Patch Management and Cybersecurity Software. 10. 3rd party liaison on technical issues Description of the procurement The successful tenderer will provide comprehensive IT support services including but not limited to: 1. Helpdesk support with clearly defined response times and resolution targets 2. Remote and on-site support as required 3. Management and maintenance of cloud-based services, particularly SharePoint 4. IT security management and monitoring 5. Hardware and software procurement advice and support 6. IT training services, with a focus on SharePoint and other relevant technologies 7. Strategic IT consultancy to support the organisation's transition to fully remote working 8. Ongoing support for a distributed workforce using various co-working spaces 9. Support with current and ongoing cyber essentials certification 10. Support and advice on cloud based phone operating system 11. Support Sage and a potential move to Xero Tenderers should provide details of: - Their approach to service delivery - Typical response and resolution times for support requests - Experience in supporting organisations through transitions to remote working - Their ability and experience in delivering the above requirements - Capabilities in SharePoint management and training - Proposed service level agreements (SLAs) - Any value-added services they can offer Interested parties must submit their expression of interest to james.benjafield@visitkent.co.uk. All relevant information on how to respond to this tender will be forwarded upon receipt of your interest. Shortlisted bidders will be invited to an interview to pitch their services during the week commencing 26th August. During this interview, bidders may be asked to elaborate on their submitted policies and demonstrate how these principles are implemented in their operations. Additional information: About us: Visit Kent is a public/private partnership with an industry-led board. As a Local Visitor Economy Partnership (LVEP), we are recognised by VisitEngland as the official Destination Management Organisation for Kent and Medway. We are also recognised by the two upper-tier local authorities Kent County Council and Medway Council, the 12 district councils and the South East Local Enterprise Partnership (LEP) as the official Destination Management Organisation for Kent and Medway, responsible for supporting and growing the tourism industry. https://www.gotoplaces.co.uk/ https://www.visitkent.co.uk/ https://www.visitkentbusiness.co.uk/ https://www.visitherts.co.uk/ https://www.visithertsbusiness.co.uk/
£40,000
Contract value
Short Description: Visit Kent [and its trading company Go To Places] invites tenders for the provision of comprehensive IT support services for our organisation. The successful provider will be responsible for managing and maintaining our IT infrastructure, and provide unlimited remote support of all business backend infrastructure and business owned devices. Key requirements include: 1. Support for approximately 20 staff members, primarily using laptops with a small number of desktop units. 2. Management of cloud-based services, particularly SharePoint. 3. Provision of Microsoft end user training, with a focus on SharePoint. 4. Assistance with transitioning from an hybrid office to a fully remote working environment by June 2025. 5. Ongoing support for a distributed workforce using co-working spaces. 6. All day to day server administration. 7. Proactive Server and Workstation Monitoring. 8. Regular Technology Assessments. 9. Patch Management and Cybersecurity Software. 10. 3rd party liaison on technical issues Description of the procurement The successful tenderer will provide comprehensive IT support services including but not limited to: 1. Helpdesk support with clearly defined response times and resolution targets 2. Remote and on-site support as required 3. Management and maintenance of cloud-based services, particularly SharePoint 4. IT security management and monitoring 5. Hardware and software procurement advice and support 6. IT training services, with a focus on SharePoint and other relevant technologies 7. Strategic IT consultancy to support the organisation's transition to fully remote working 8. Ongoing support for a distributed workforce using various co-working spaces 9. Support with current and ongoing cyber essentials certification 10. Support and advice on cloud based phone operating system 11. Support Sage and a potential move to Xero Tenderers should provide details of: - Their approach to service delivery - Typical response and resolution times for support requests - Experience in supporting organisations through transitions to remote working - Their ability and experience in delivering the above requirements - Capabilities in SharePoint management and training - Proposed service level agreements (SLAs) - Any value-added services they can offer The successful tenderer will be appointed our preferred supplier for IT equipment, e.g. devices, and additional products. Interested parties must submit their expression of interest to james.benjafield@visitkent.co.uk. All relevant information on how to respond to this tender will be forwarded upon receipt of your interest. Shortlisted bidders will be invited to an interview to pitch their services during the week commencing 26th August. During this interview, bidders may be asked to elaborate on their submitted policies and demonstrate how these principles are implemented in their operations. Additional information: About us: Visit Kent is a public/private partnership with an industry-led board. As a Local Visitor Economy Partnership (LVEP), we are recognised by VisitEngland as the official Destination Management Organisation for Kent and Medway. We are also recognised by the two upper-tier local authorities Kent County Council and Medway Council, the 12 district councils and the South East Local Enterprise Partnership (LEP) as the official Destination Management Organisation for Kent and Medway, responsible for supporting and growing the tourism industry. https://www.gotoplaces.co.uk/ https://www.visitkent.co.uk/ https://www.visitkentbusiness.co.uk/ https://www.visitherts.co.uk/ https://www.visithertsbusiness.co.uk/
From £40,000
Contract value