The University of Suffolk (the University) invites tenders for the supply of digital consultancy services (website redevelopment), CMS (Content Management System) solutions to support the transformation of our digital approach to student recruitment (from first contact to enrolment).
The University of Suffolk (the University) invites tenders for the supply of digital consultancy services (website redevelopment), CMS (Content Management System) solutions to support the transformation of our digital approach to student recruitment (from first contact to enrolment).
The University of Suffolk (the University) invites tenders for the supply of digital consultancy services (website redevelopment), CMS (Content Management System) solutions to support the transformation of our digital approach to student recruitment (from first contact to enrolment).
The University of Suffolk (the University) invites tenders for the supply of digital consultancy services (website redevelopment), CMS (Content Management System) solutions to support the transformation of our digital approach to student recruitment (from first contact to enrolment).
The University of Suffolk (the University) invites tenders for the supply of digital consultancy services (website redevelopment), CMS (Content Management System) solutions to support the transformation of our digital approach to student recruitment (from first contact to enrolment).
A contract to deliver grounds maintenance services for an initial period of 3 years, with an option to extend for 2 periods of 2 years each.
This is a contract award against the ESPO Framework 245_25 - Grounds Maintenance Services, Lot 1 Grounds Maintenance.
Following a mini-competition, this contract is an award against the SUPC Framework: Education Recruitment, Advertising and Resourcing Services (National), "NERARS".
The contract covers University of Suffolk student advertising services requirements for a period of 3 years, with an option to extend for a further 2 years.
A contract to provide a student record system, includes cores support services, software support and higher education full service.
Contract Awarded under a direct award from the Student Information Management Systems and Associated Services APUC Framework, Lot 1 HE Systems.
The University of Suffolk currently hosts its Student Records System in an on-premises environment. As part of its strategic objective to modernise and automate its technology infrastructure, the university plans to transition to a Software as a Service (SaaS) solution for all its key services over the next two years, following the principle of 'adopt, not adapt', leveraging out-of-the-box functionality rather than extensive customisation.
Under the SaaS delivery model, we expect the Student Records System software application to be hosted and managed remotely by the service provider. All core components, encompassing compute resources, storage, infrastructure, operating systems, databases, and application software, will be configured, maintained, and upgraded by the provider, ensuring efficiency, scalability, and reduced operational overhead for the university. We are therefore seeking a provider who can demonstrate a track record of successfully implementing a SaaS solution covering the student lifecycle within the Higher Education sector for a Student Records System.
Student Lifecycle & Records
• Course management
• Admissions, including international students and clearing.
• Enrolment
• Student registration and records management
• Finance (relating to student data only)
• Assessment and progression
• Graduation
• Reporting
• Case management
• Postgraduate research
• Apprenticeships
Scheduling:
• Timetabling
• Exam
Technical and non-functional
• Supply, configuration and implementation of a SaaS based student records system.
• Integration with existing university systems.
• Security and access controls
• Data protection, governance and management
• Service management
• Implementation and data migration.
• User experience and system configurations
• Training and documentation
• Post implementation support and roadmap engagement
For the purpose of this tender, we require the supplier to provide services to students at our Ipswich campus (approx. 3500 students) which include international, undergraduate, postgraduate, apprenticeship, and PhD students, spread across full-time and part-time courses. Students live both on and off campus and represent a truly diverse community. Many students commute to campus from within the county, neighbouring counties, and London. Our health provision also means that students spend a proportion of their course in placement settings.
At Suffolk, in line with the national picture, we have seen a significant growth in the demand for student mental health services. Nearly 1 in 4 young people will experience suicidal feelings at least once in their lives. 1 in 20 will try and take their own life.
We are committed to the prevention of suicide, a safe campus and our work is aligned to Student Minds University Mental Health Charter principles. Our aim is to make mental health and wellbeing a topic that every student feels comfortable talking about.
We are currently under contract for this service. However, the contract term will be ending on 31 December 2025. We are conducting this tender process in preparation for a new contract term, and it is vitally important that there is no gap in service. We expect any new provider to commence delivery on 1 January 2026.
The Contractor will deliver counselling and emotional wellbeing services to the students that are registered with the University of Suffolk, Ipswich campus, including students on intermission but excluding students from any partnership arrangements.
Services will be made available as per the terms set out within this invitation to tender and any subsequent contract.
Direct Award via CPC Framework - Corporate Software & Related Products and Services - Lot 1 Financial Management Software
Compatibility is the most obvious benefit, but there was also an opportunity to implement together with the other systems taking advantage of implementation / consultancy savings.
Technology One is a supplier available under this framework and lot, and no other supplier would be able to reflect the detailed compatibility and potential implementation synergy with other systems also being implemented at the same time.
A "user friendly" system, ensuring usability and accessibility is embedded in the development of the software, whilst offering accurate and reliable financial data processing and reporting.
"Self-serve" transactional processes fully automated e.g. raising/processing sales invoice requests, departmental budget recharges, adding new suppliers, direct debit mandates etc.
Simple to use integrated report writer capable of enabling users to produce and store high quality and visually presentable reports and allow the management accounts to be produced to a professional standard/layout.
A facility to update/upgrade, allowing the institution to "future-proof" the system.
A solution that can take an open and standards-based approach to integrate with University of Suffolk's existing enterprise system stack, and offers scalability to support future digital transformation initiatives.
The University of Suffolk require an experienced and capable supplier to provide hire of a marquee and luxury portable toilet facilities for the University’s graduation ceremonies in October 2025, with a University only option to extend the contract on four occasions, each extension being for one additional year, making the maximum contract length 5 years in total.
The maximum estimated total value in II 1.5 only applies if the contract is extended and is subject to inflationary increase after the initial 12 months.
The graduation ceremonies will take place from Saturday 18 to Wednesday 22 October 2025 at the University of Suffolk on the Ipswich waterfront. The marquee and toilet facilities will be positioned in the Wharf car park (Orwell Quay, Ballast Wharf Walk, Wykes Bishop St, Ipswich, IP3 0DT).
The University of Suffolk (the University) invites tenders for the supply of digital consultancy services (website redevelopment), CMS (Content Management System) solutions to support the transformation of our digital approach to student recruitment (from first contact to enrolment).