UK Public Sector Contracts & Tenders

Review of the University's Dynamic CRM platform

The University is seeking to engage with an organisation to assist with its aim of upgrading its POS equipment at all of its Catering venues. This project is focused on the following areas of activity: Incorporating new software solutions with existing POS Hardware Integrating new hardware for mobile sales and table reservations Enhancing the newly acquired food management solution with seamless online ordering and meal plans Additional information: Is a Recurrent Procurement Type? : No

The University is seeking to engage with an organisation to assist with its aim of upgrading its POS equipment at all of its Catering venues. This project is focused on the following areas of activity: Incorporating new software solutions with existing POS HardwareIntegrating new hardware for mobile sales and table reservationsEnhancing the newly acquired food management solution with seamless online ordering and meal plans

The University of Reading (UOR) wishes to gather relevant market information to inform its route to market and verify its requirements regarding Current Research Information System (CRIS)

The University of Reading ('UOR') wishes to gather relevant market information to inform its route to market and verify its requirements regarding Current Research Information System (CRIS) Additional information: Is a Recurrent Procurement Type? : No

FPC is looking for highly versatile extruder that can be used in wider range of applications to serve better the development and research requirements.

FPC is looking for highly versatile extruder that can be used in wider range of applications to serve better the development and research requirements. Additional information: please express interest and download the documents from www.in-tendhost.co.uk/theuniversityofreading Delivery Notes through the portal at www.in-tendhost.co.uk/theuniversityofreading Is a Recurrent Procurement Type? : No

The University is seeking to engage with a suitably qualified and experienced organisation to assist with the implementation of a new CAFM solution for the management and monitoring of the University Estate. The University currently manages and hosts an on-prem bespoke in-house designed CAFM solution known as "Wren" for tasks ranging from small scale-high volume maintenance and portering requests, all the way through to multi-million pound Capital Investment Projects.The Wren system has reached the end of its usable life for much of the functionality it currently handles, and so the University has opted to source a replacement.Objectives• To deliver the functionality within Wren with an Estates / Facilities Management system that is easily supported, uses modern technologies and can be integrated with other business systems.• To achieve improved data sharing with other University functions and systems (e.g., Agresso, Procurement).• To replace old technology where it is out of date

The Army Higher Education Pathway is a programme that provides opportunities for approved members of the British Army and selected international Armed Forces to study for degrees awarded by Henley Business School, University of Reading, while continuing their normal employment and progressing through their careers. AHEP offers a high degree of flexibility to learners, building on and accrediting work-based learning and Army Career Stage 1 courses. The academic content is delivered online. Since its launch in 2018 AHEP has been supported by a technology solution which bridges Henley/University of Reading systems (SITS - student record system and Canvas – VLE) and the MOD network. This is achieved through the AHEP Portal, a bespoke solution which also provides a custom designed front-end for students.

The Army Higher Education Pathway is a programme that provides opportunities for approved members of the British Army and selected international Armed Forces to study for degrees awarded by Henley Business School, University of Reading, while continuing their normal employment and progressing through their careers. AHEP offers a high degree of flexibility to learners, building on and accrediting work-based learning and Army Career Stage 1 courses. The academic content is delivered online. Since its launch in 2018 AHEP has been supported by a technology solution which bridges Henley/University of Reading systems (SITS - student record system and Canvas - VLE) and the MOD network. This is achieved through the AHEP Portal, a bespoke solution which also provides a custom designed front-end for students. Additional information: Please download the documents from www.in-tendhost.co.uk/theuniversityofreading Delivery Notes Please submit response through the system at www.in-tendhost.co.uk/theuniversityofreading Is a Recurrent Procurement Type? : No

The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment and Admissions team.

The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment & Admissions ("GR&A") team he primary focus of this paper is on the current GR&A use of the MS Dynamics CRM system. The initiative is to simplify what is a complicated working environment which is not helped by the current configuration and associated business processes within the MS Dynamics system. The MS Dynamics CRM system in use by GR&A is the only system available for the recording, management and reporting of a significant volume of pre-application activity with prospective students. As a Tier 1 business-critical system, it supports all facets of university student recruitment and outreach. From application onwards, enquiries are still managed in the CRM system, however the application process and student record management is achieved with a different system, that is integrated into the CRM. It is the critical data repository and communication tool that enables the management of all pre-application activity; including handling enquiries, prospectus requests, event record management (both in person and digital), Clearing interest, and enabling proactive and continued engagement with potential students through scheduled and personalised marketing email communications, all designed to ensure Reading is seen as a desirable University destination and drive applications across all levels of study, from UK and overseas students. As a master record of all pre-application activity, the Microsoft Dynamics CRM system is also a critical tool in measuring the impact of our recruitment efforts, most notably through the integration with our system containing application data to show return on investment through the resulting recruitment pipeline. Over a 15-month cycle, team members from GR&A manage engagement with 45,000-50,000 leads (prospective students) within the CRM system, across Undergraduate, Postgraduate (Teaching and Research), International Foundation and Pre-sessional programmes. In addition, the CRM system is also critical for supporting longer term engagement with students looking for entry in future years, recording initiatives committed to as part of our Access and Participation plan and communicating with parents and other stakeholders in the University application journey, such as teachers and international agents. Additional information: Please go to www.in-tendorganiser.co.uk/universityofreading for further information. Delivery Notes Please submit your documents through www.in-tendorganiser.co.uk/universityofreading Is a Recurrent Procurement Type? : No

The University is seeking a supplier to provide and implement a Current Research Information System (CRIS). This is the first time the University has used a CRIS; it is not replacing an existing solution

The University is seeking a supplier to provide and implement a Current Research Information System (CRIS). This is the first time the University has used a CRIS; it is not replacing an existing solution Additional information: Please visit our tendering website at www.in-tendhost.co.uk/theuniversityofreading and express an interest in the tender. The documents will then be available to you in your 'My tenders' area of the system Delivery Notes All tenders must be submitted through the tendering portal. www.in-tendhost.co.uk/theuniversityofreading Is a Recurrent Procurement Type? : No

The University of Reading is retendering its Legal Services Framework Agreements. There will be 3 Lots covering; Lot 1 – General commercial Lot 2 – Property and Estate legal services Lot 3 – IP searching, registration and portfolio management services Please note: as of August 1, 2024, the University of Reading is not a Contracting Authority, for the purposes of the Public Contracts Regulations 2015 or the Public Procurement Directive 2014/24/EU (the “Directive”), as less than 50% of our funding comes from public sources.