UK Public Sector Contracts & Tenders

The Northern Ireland Tourist Board trading as Tourism Northern Ireland (TNI) wishes to appoint a Contractor to provide Microsoft Dynamics 365 implementation for its CRM, Finance and HR systems, to include business process transformation and ongoing support and continuous improvements. The contractor should be a verified Microsoft partner.

The Northern Ireland Tourist Board (NITB) trading as Tourism Northern Ireland (Tourism NI) is a statutory, non-departmental public body. It is funded by the Department for the Economy (DfE). The Northern Ireland Visitor Information Centre (VIC) network established by Tourism NI in 1994 provides a coordinated, consistent and improved source of high quality visitor information. Tourism NI plays a key role in this by providing a range of services to the network including the provision of promotional literature and marketing support. Tourism NI also produces a range of literature / collateral which is used to promote Northern Ireland as an attractive, globally competitive and successful destination. In this regard, Tourism NI needs to procure storage space for this literature / collateral as well as services for distributing and replenishing literature throughout Northern Ireland, the Republic of Ireland and the rest of the world. Tourism Northern Ireland is seeking to procure a Contractor who can provide storage of literature/collateral/ad hoc items. The Contractor will be expected to securely store Tourism NI property / ad hoc items as well as a range of Tourism NI corporate literature/collateral and promotional materials and provide a pick and pack service for items in storage to be collected for distribution by our contracted courier.

Tourism Northern Ireland (TNI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination to domestic tourists, from within Northern Ireland, and to visitors from the Republic of Ireland. Underpinning Tourism NI’s key priorities is a Transformation Programme, including an organisation restructure and the ongoing development of a secure, cloud-based IT infrastructure. Tourism NI wish to procure a contract for the support, maintenance, licencing and development of our current corporate and industry website, tourismni.com. The website requires to operate on Optimizely (previously Episerver) Content Management System (CMS) and requires full integration with Microsoft Dynamics Customer Relationship Management (CRM) System and software applications to deliver the functionality as detailed in this specification. TNI would like to procure a platform-as-a-service with out of the box functionality that only requires implementation and training to empower Tourism NI staff to utilise this functionality. The initial contract period is for 3 years with 1 further optional extension period of up to 2 years. Please refer to the document entitled “ID 4495113 – Specification” for full details of the requirement.

DfE - Tourism NI - Concept Testing - Tourism NI wishes to appoint a Contractor to design and deliver a methodology for testing early stage and more developed product and experience concepts, appropriate to the Northern Ireland tourism proposition, as a decision support tool.

Tourism Northern Ireland (Tourism NI) is responsible for marketing Northern Ireland as a tourist destination in the Northern Ireland (NI) and Republic of Ireland (ROI) markets. A key part of this marketing activity requires the implementation of a series of advertising campaigns in the Republic of Ireland and Northern Ireland. Tourism NI requires a suitably experienced research provider to evaluate its promotional campaigns over the next 3 years in the NI and ROI markets. Full details of requirements are set out in the Specification document (ID 5093096 - Mid-Tier Schedule 02 (Specification) v1.2).