Like many organisations, the past few years have been difficult for many staff, with a significant number experiencing loss, trauma, and challenging personal circumstances.
The OPCC wish to commission a service to continue to improve the wellbeing of staff members and ultimately benefit the organisation longer term.
The contract issued will be for three years and will not exceed £75,000 (total value)
The service will need to be delivered in the Humberside Police area and accessible for all staff.
The Police and Crime Commissioner for HumbersideYorkshireWAC-582727
Works to improve training infrastructure at Immingham West Fire Station. Phase 2 comprises construction of training villa complex to rear of the station and movement of the steel tower to an alternative location on the rear yard. This is a call-off contract under the auspices of the Estates Works Framework Ref: 1737-2018.
The Police and Crime Commissioner for HumbersideYorkshireWAC-449371
Design and build for a programme of improvements to HFRS's training infrastructure at their service headquarters site. The works comprise installation of a concrete slab upon which a presentation gazebo will be sited, with a contamination behaviour training container to the rear. This is a call-off contract under the auspices of the Estates Works Framework Ref: 1737-2018.
The Police and Crime Commissioner for HumbersideYorkshireWAC-436873
Through licensing, support and maintenance, provide the continuance of Online Course booking and card payment services for NDORS driver Improvement Scheme for the Safer Roads Humber Partnership. The system incorporates FastForm Process manager and 20 additional licenses that were subject of the previous contract.
It now also incorporates an Electronic Offers module (see below).
The SRH staff use the system to book clients on to the courses and it facilitates payment from the client for the course. Clients can also book themselves on to the courses and make payment using the online portal.
The system is used in 19 forces and appears to be the only company providing the maintenance solution.
The Police and Crime Commissioner for HumbersideYorkshireWAC-468120
Update the MuleSoft and Salesforce solution to change the primary key for citizen contact creation from email to Niche Occurrence.
1 The MuleSoft query to identify victim has a loophole that allows a Suspect classified as "16: VICTIM DECLINES/WITHDRAWS SUPPORT" to be classified as a Victim if they are added to the occurrence first and the Victim has not added a portal account. This results in the potential
for Suspects to create accounts and see report case data for other citizens.
2 OICs using Niche may, during the lifecycle of the case, update the primary victim in a case. This results in the new victim being allowed to register for the portal and see details of the case on the portal. This means that two person accounts are associated with the case account. If the original victim had previous occurrences related to this account, these would
be visible to the new primary victim.
3 Within the Force there is intermittent use of generic emails for nominal creation in Niche; this means that when the subsequent report case is created in Salesforce an account contact with a generic email address is created. Subsequent nominal creation using this generic email
address means that the contact details will rotate across multiple users and become associated with multiple occurrences. There is also a small risk that the generic emails can be used to create a user account providing access to citizen data
4 Currently, in the iHub Data model, Victim's Email is a mandatory field for iHub, so for any victim that doesn't have an email, the request will not be accepted by iHub and the API will
reject the request. Humberside requirements are to have email as an optional field and having the mobile number as mandatory. The following changes have been impact assessed
to achieve the following:
• Infomentum to pass a static dummy value in the email field to get through the iHub Data
Model.
• iHub has existing logic in the Process API transformation to handle the dummy email
iHub needs to ensure account and contact records on the case are updated when passing data to
Salesforce.
The Police and Crime Commissioner for HumbersideYorkshireWAC-504223
To obtain professional services/contractor from Informentum for a period of 6 months. Informentum will provide professional support for our Salesforce stack of solutions with the intention that this reduces our reliance on Informentum going forward once the team have developed their knowledge.
The Police and Crime Commissioner for HumbersideYorkshireWAC-479045
This is the provision of skip hire for general waste, green waste and WEEE waste across specific Humberside Police estates. The extension of existing contract under 2100-2020 is to facilitate a full procurement programme for waste.
The Police and Crime Commissioner for HumbersideYorkshireWAC-481528
This is the provision of collecting general waste and mixed recycling across specific Humberside Police estates. The extension of existing contract under 2100-2020 is to facilitate a full procurement programme for waste.
The Police and Crime Commissioner for HumbersideYorkshireWAC-487804
This request is for the adoption of Motorola Body Worn Video cameras and associated accessories (RFID readers, charging docks) plus warranty and monthly data storage, along with the Motorola Video Manager software - allowing staff to view and redact footage.
The Police and Crime Commissioner for HumbersideYorkshireWAC-491293
The WPC ELVIS-VR is a vehicle recovery system, which is allows the Force to efficiently manage
the vehicle recovery process.ELVIS-VR is a highly configurable system, designed to track vehicles through all stages of their lifecycle from initial recovery to disposal/return. It provides information-sharing between police, garages and managing agents; whilst ensuring each vehicle is handled correctly dependent on the recovery reason.
The Police and Crime Commissioner for HumbersideYorkshireWAC-491892
This online subscription provides essential support to the team in respect of ensuring awareness of and compliance with employment legislation and any associated new or amended legislation. It provides information, advice, webinars and training materials and document templates to support our compliance with current and future employment legislation.
The Police and Crime Commissioner for HumbersideYorkshireWAC-496638
BT manage the service to EAs and information reaches the FCRs via telephony lines that are connected to Cisco routers.
The current setup id outdated and requires the replacement of the existing phone line circuit with an IP Connect Private MPLS Service to the EISEC Platform in Humberside.
The Police and Crime Commissioner for HumbersideYorkshireWAC-498708
Inn Keeper supports the licensing function and holds information on alcohol-related crime and disorder. It enables the Force to to manage premises, licence holders, door supervisors, owners,
responsible people and all licence applications. Information is easily disseminated throughout the force. All information regarding incidents and visits in relation to the licenced premises are stored and tracked on the system allowing the force to take a proactive approach to tackling alcohol related disorder.
The Police and Crime Commissioner for HumbersideYorkshireWAC-491886
• Development of RAG service - implementing secure cloud-based AI/RAG service to provide
context sensitive advice.
• Development of API - implementing an API to provide a simple interface to the service.
• Obtaining documentation - identify and obtain procedural documentation to be ingested.
(Humberside Police internal effort)
• Ingesting documentation - ingest the documentation, investigate optimal parameters to get
best / most accurate performance.
• Integration with mobile application - provide user interface integrated into a mobile
application.
• Optimisation of mobile user interface for RAG service - test the user interface and optimise as
required.
• Testing - run test scenarios with police officers to assess the accuracy and usefulness of the
innovation.
• Tuning - time permitting, adjust parameters to improve the accuracy and performance of the
innovation.
• End of project report - gather structured feedback from participants and produce a report
detailing the findings.
• Total cost: £35k.
The Police and Crime Commissioner for HumbersideYorkshireWAC-491912
Database Service Provider Global Ltd (DSP) will provide expert knowledge and skills to further develop the Oracle EBS system to benefit Payroll, HR and Finance processes. These developments will increase effectiveness and efficiency of the departments and align with Force priorities and expectations. DSP will provide discovery sessions to understand how we functionally use the existing EBS system and this will compliment the sessions they did in late 2025.
The Police and Crime Commissioner for HumbersideYorkshireWAC-581998