Reactive and proactive support and management services for the hosted solution
• Managed Hosting
• Managed Service
• Managed Applications
• Dedicated Service Delivery Manager
The Contracting Authority shall require resources as per the Digital, Data and Technology Profession Capability Framework. They shall be required to support the Agency Strategy through to delivery and will work as part of an Agile team. if/when required.
The Insolvency Service is considering whether re-procurement activities are required for the Agency's Legal Services Directorate and Investigation and Enforcement Directorate for a panel of legal providers to provide legal services.
The Insolvency Service, wishes to procure the provision of Trace and Process Serve services. The Authority requires "tracing agents" to assist with contacting directors and bankrupts, and in certain cases "process serve" identified subjects both nationally across the UK, and Internationally.
A key theme with the Authority's 5-year strategy is to shape a new approach to prevent insolvency and rehabilitate through education and guidance.
In support of this ambition the Director Education Project is looking at ways to help directors of micro companies that may be at risk of, or are experiencing signs of, financial distress (pre-insolvency).
This Prior Information Note (PIN) details a Supplier Engagement Event being held virtually by MS Teams on the 20th September 2023.
The Insolvency Service seeks to provide initial information relating to our support, maintenance and change requirements use of the Unit4 Enterprise Resource Planning (ERP) software solution. We are looking to obtain market views on our requirement to:
- develop our instance of ERP
- perform the delivery of any future configuration
- upgrades to the system that maybe required through the life of a contract
- any information on estimated costs
- potential timescales for onboarding
- ability to integrate this support into the Authority's Service Integration and Management (SIAM) model
This information provided will assist us in understanding what is available in the market in terms of options, assess indicative costs and approach, and inform our planning and procurement strategy including potential risks.
Suppliers can advise of their interest via the Insolvency Service e-Tendering Portal
https://in-tendhost.co.uk/insolvencyservice/aspx/Home
This digital project aims to ensure the Insolvency Service (INSS) complies with HMRC's guidance on the correct application of tax and National Insurance (NI) in the Redundancy Payments Service (RPS) through a digital solution. It will also identify broader system improvements to enhance compliance, efficiency, and customer experience. Key objectives include addressing data gaps by making changes to the RPS online application and IP Upload Service, customising the case management system (CMS) to handle new data. The current finance system (Business World) does not fully meet the needs of RPS, and the Calculation Engine will need a review, so all combinations of payments are calculated correctly. A solution is also needed to allow the calculation of NI at point of payment, rather than point of calculation. Other changes to the finance system are needed to improve the accuracy of reporting, submission of Real Time Information to HMRC and accommodate any other improvements needed to facilitate seamless integration.