The British Museum is looking to replace its Digital Asset Management System (DAMS). The DAMS is a critical internal system that stores and distributes images across numerous systems and departments. As well as facilitating research and education, it also enables commercial image sales, and provides material for marketing content. Whilst the DAMS is internal facing it also supplies images to public facing systems, notably the Museum’s online collection database, Collections Online. The scope of this procurement includes the following activities: a) Configuration of a new cloud based DAMS operating on a SaaS basis (and associated consulting services), b) Migration of existing assets & metadata from the existing on premises DAMS to the new cloud based DAMS, c) Integration of the new DAMS with other Museum systems, d) Ongoing support for the new DAMS. The estimated total contract value is based on a maximum contract duration of 10 years and assumptions relating to the volume of data that will be stored in the DAMS over that period so should be treated as being indicative only.
The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum’s supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum’s requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.