Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre
HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments.
Please see the attached document for further information and instruction
Please submit responses by the closing date to the following address: procurementict@thamesvalley.police.uk
Electronic Asset Storage and Control Management Cabinets Solution
Thames Valley Police (TVP) and Hampshire and Isle of Wight Constabulary (HIOWC) together The Authority, are seeking expressions of interest to gain further knowledge and understanding of the hardware and supporting software solutions available in the marketplace for electronic asset storage and control management cabinets.
We require a modular and scalable asset management system that will offer intelligent control, administration, and documentation of our assets. The installation of the hardware will be across the Southeast region.
The Chief Constable of Thames Valley PoliceSouth EastWAC-561581