The National Museum of the Royal Navy Operations (NMRN Operations) are looking to appoint the provision of Market Research and Audience Development Services to provide insights on; brand impact and awareness, existing and potential market penetration for on and offline audiences, and a strategic segmentation and prioritisation analysis.
Please seek Annex A documentation for a full overview of this market research brief.
Clarifications for this tender must be submitted by 1700 (5pm) on 20th December 2022 to tenders@nmrn.org.uk.
Extended until 20th January 2023.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382769
Appointment of Investment Manager(s) for the HMS Caroline Preservation Company
This tender is for the management of investments held by The HMS Caroline Preservation Company, a charitable company limited by guarantee with company number 08303946 and registered charity number 1149930 (the "Company"). The Company is controlled by the National Museum of the Royal Navy ("NMRN").
The purpose of the Company is to manage and maintain for display HMS Caroline, a light cruiser built in 1914 by Cammell Laird in Birkenhead and now moored in Belfast Harbour. HMS Caroline is of historical significance as the only surviving major warship which fought in the Battle of Jutland in 1916.
The Company wishes to tender the role of Investment Manager for their investment assets with a view to having the new manager in place by the earliest in late February 2023.
The Investment Committee's preferred approach is to have a single investment manager for the entire mandate, albeit the Investment Committee retain the right to appoint more than one manager should they agree that this structure be optimal for the Company.
Full details of the Investment Mandate can be found in Annex A-B-C tender documentation on Pages 3-5.
The National Museum of the Royal Navy (NMRN) as NMRN Operations are acting as procurement support for this tender.
Clarification Questions for Responses must be sent in by Friday 10th February 2023 at Midday.
Annex D-E-F is for potential investment managers to complete in full and return to tenders@nmrn.org.uk by the submission deadline.
The deadline for submissions is 22nd February 2023 at Midday (1200).
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382863
Appointment of Ticketing and Payment Solution Consultant
The National Museum of the Royal Navy Operations (NMRN Operations) is looking to appoint for the provision of consultancy services to support a process of review and tender for ticketing and payment systems platforms.
Firstly by supporting an audit and scoping process to assess our needs, secondly by collaborating on a market review and procurement exercise, and finally by supporting the integration and implementation of the chosen system
For the purposes of quoting for this tender we have broken the desired activity into a series of packages of work, which are outlined below:
Package 1
Audit and scoping process to assess organisational needs and developing a set of detailed requirements.
Package 2
To support NMRN through market review and procurement of a chosen system, working within its public procurement framework.
Package 3
Providing Project Management Support through the installation and implementation of the system.
The scope of each package is outlined further in Annex A, Section 3.
All clarification questions should be sent to tenders@nmrn.org.uk for responses.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-401584
Corporate and Special Event Catering at NMRN Portsmouth & Gosport Sites
Then National Museum of the Royal Navy (NMRN) have recently transitioned to a dry hire venue hire model for corporate and special events spaces with the aspiration of cementing ourselves within the Portsmouth and Hampshire venue market.
We aim to ensure a reputation of delivering high quality, enjoyable events, encouraging repeat bookings and in doing so attract a wide spectrum of clients. This will bring financial sustainability for NMRN as an organisation as all profits from venue hire support the organisations charitable objectives.
This tender is for the catering services and additional services as outlined in the specification to be delivered as part of the NMRN venue hire offer at Portsmouth and Gosport.
The ITT documentation is split into two sections
Annex A-B-C
- Key Dates for the Tender
- Site Visits
- Clarifications & Response Process
- Evaluation Criteria
Annex D-E-F
- This section is for response by suppliers, it must be completed in full where applicable and returned as part of tender process.
Clarification Questions are to be sent to tenders@nmrn.org.uk for response.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-183570
Rigging Materials Trials for the Conservation of HMS Victory
The National Museum of the Royal Navy (NMRN) is leading on the conservation of HMS Victory to ensure the long-term preservation of this world-class historic vessel and exemplar of a Royal Navy capital warship from the Age of Sail.
The aim of the HMS Victory Conservation Project is to deliver a fully-conserved ship, able to survive in an open environment for the next 50 years without major work beyond a programme of planned maintenance. Conservation works began in early 2022. The project scope includes the replacement of all external planking and some internal elements and the progressive re-rigging of the ship.
The NMRN is now looking for a five (5) year call-off contract with a laboratory to undertake testing of candidate materials for use in the rigging of the ship. Full Specification can be found in the ITT document in Annex A.
All clarification questions should be sent to tenders@nmrn.org.uk for response.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-401662
NMRN Operations is looking to procure a series of media relations services that enables it to manage its strategic communication and media relations activity with ease and efficiency. These services
span across various geographical sites and brands and touch on both consumer and corporate communications.
One element of this support is jointly procured with the MRT as PHD Operations in support of PHD.
Our core goal in issuing this brief is obtain support that reaches above and beyond the capacity of our existing internal teams, engaging with media we may struggle to reach, or developing PR and media activities that stretch and inspire.
Due to the complexity of the requirements, we have decided to develop a supplier framework of call-off contracts for a three-year period of service, with agencies bidding for 'Lots' of the work as detailed in the brief.
Vendors may bid to support different 'Lots' of activity across the offer in line with their own skills and specialisms and where they believe they are most able to add value.
Each service will have indicative budgets (as reflected in the advertised price) set against it which will be reviewed over the course of the contract in line with strategic developments and areas of focus across the business. Full details of the Lots are listed in the documentation in this advert.
Clarifications Deadline is Midday (1200) Friday 14th April 2023
All submissions must be emailed to tenders@nmrn.org.uk by Midday (1200) Friday 21st April 2023.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-183557
Appointment of Management Consultancy Services for HMS Caroline
This tender is for specialist management consultancy services for the NMRN and HMS Caroline to support the HMS Caroline Preservation Company Board. NMRN Operations (NMRN) is the operating arm of the National Museum and delivers the operation of HMS Caroline, as a visitor attraction, on behalf of the Company.
The tender documentation will include the brief to provide specialist management consultancy services as described in Lot 2 and Lot 9 of the Management Consultancy Framework Three (MCF3) from Crown Commercial Services.
To register interest or ask clarification questions please email tenders@nmrn.org.uk
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-183578
The National Museum of the Royal Navy (NMRN) are looking to purchase a social media management platform to help monitor and promote the NMRN wide array of social channels. This includes Portsmouth Historic Dockyard which is jointly monitored by the NMRN and the Mary Rose Trust as co-owners of PHD Operations.
Full details of the scope of requirement can be found in Annex A of the Full Tender documentation.
Clarifications must be sent to tenders@nmrn.org.uk for responses.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-183582
Purchase of Storage Racking for Historic Ships Workshop Bays 2 & 4
The next decade is a key period in the 260 year - long story of HMS Victory's service and survival. Over the next 10 years the National Museum of the Royal Navy (NMRN) are leading on the conservation of HMS Victory to ensure the long-term preservation of a world-class historic vessel and an exemplar of a Royal Navy capital warship from the Age of Sail.
The aim of the HMS Victory Conservation Project is to deliver a fully-conserved ship, able to survive in an open environment, and in a condition to survive for the next 50 years without major work beyond a programme of planned maintenance.
The conservation work includes the replacement of all external and some internal planking and the reinstatement of the ships masts and rigging. The works will see a significant increase in the requirements for storage and the National Museum is redeveloping its Historic Ships Workshop facility in order to better handle timber and store materials including large dimension artefacts of significant historical value. As part of the redevelopment requires new racking to increase capacity.
The full specification for this tender can be found in Annex A of the ITT Documentation Annex A-B-C.
Site Visits-
The NMRN will require Tenderer's to visit the site of work during the tender process in order to further understand the requirements of the NMRN Tender.
Site Visits may be booked via danielle.cooke@nmrn.org.uk and should give at least two working days to make arrangements due to the location of installations in a secure area it will require escorting arrangements.
These will take place on a first come first served basis on the following dates;
• Monday 22nd May 2023
• Tuesday 6th June 2023
Update- 7th June 2023
The tender deadline has been extended until Monday 26th June 2023.
There are floor plans for Bay 4 available in .dwg or .bak versions, please email tenders@nmrn.org.uk to request this information.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382768
This brief is issued by the National Museum of the Royal Navy (NMRN Operations) in partnership with Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a digital marketing agency to work with and on behalf of NMRN, MRT and PHD, supporting the work of the digital team and wider marketing department for each entity's web and social media platforms and campaigns.
The full scope of requirements for this tender can be found in Annex A documents.
Update from NMRN Regarding Post-Submission Interviews
In our tender documentation we have mentioned we may host post-submission interviews during this tender process, if we were to do this we would like to clarify in this email that we will interview the Top 5 submissions these will be selected based upon an initial evaluation and moderation from the tender responses submitted to the NMRN.
After the post-submission interview the scores will be re-moderated from the interview before a final award decision is made.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382767
HMS Warrior Dry Docking & Mooring Project- Appointment of Professional Team
HMS Warrior the pride of Queen Victoria's Black Battle fleet. Built in 1860, HMS Warrior is widely recognised as the world's first iron-hulled, steam-powered, armoured warship.
HMS Warrior was the largest and most powerful warship of her day; now under the guardianship of the National Museum of the Royal Navy, she is docked at Portsmouth's Historic Dockyard where she welcomes thousands of visitors all year-round. The ship is also used for unique setting events such as weddings and other celebrations. The National Museum of the Royal Navy is committed to conserving HMS Warrior, ensuring her preservation for decades to come.
The HMS Warrior Dry-Docking Project is seeking the following professional team and is procuring them in the respective Procurement Lots:
- Lot 1 - Health and Safety/CDM Regs Advisor (H&SA).
- Lot 2 - Dry Docking - Naval Architect (NArch)
- Lot 3 - Moorings Engineer (MEngr)
- Lot 4 - Integrated Consultant Team
When submitting your response please indicate which Lot you're bidding for.
The full scope of work for this project can be found in the document; Annex A- HMSW Dry Docking Professional Services Tender- FINAL
This project will be using an NEC4 Professional Services contract. The contract length is currently indicative of the length of the project and is subject to contract variations or extensions and may differ in certain lots.
Site Visits are due to take place on the week commencing 26th June 2023 on-site in Portsmouth.
Please email tenders@nmrn.org.uk to organise this.
Clarification questions are also to be sent to tenders@nmrn.org.uk
Additional information: The Prior Information Notice can be found here;
https://www.contractsfinder.service.gov.uk/Notice/f55d85ab-33de-425c-82de-c2a5ef64b353
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-385131
Supply of Fastenings for the Conservation of HMS Victory
The aim of the HMS Victory Conservation Project is to deliver a fully-conserved ship, in a condition to survive for the next 50 years without major work beyond a programme of planned maintenance. This project began in summer 2022 and is to take 10 years to complete.
The conservation work includes the replacement of all external and some internal planking and structural elements and their associated fastenings, all of which need to survive for 50 years in an open environment. The timber to be used in the ship is a mixture of teak and oak. The NMRN is therefore seeking a supplier to provide fastenings for the first 3 years of this prestigious project with the option to extend for the further 2 years.
Within the ITT documentation can be found;
- Site Visit Information
- Full Specification and Scope of Requirements
- Tender Submission Information
Clarification Questions should be directed to tenders@nmrn.org.uk
Site Visits are to be organised through simon.williams@nmrn.org.uk
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382765
Fleet Air Arm Museum (Environmental sustainability and environmental resilience of Cobham Hall) - Design & Build (Lots 1 & 2)
The Fleet Air Arm Museum (FAAM) is part of the National Museum of the Royal Navy (NMRN) and houses the historic Naval aircraft element of the NMRN Collection. The reserve collection storage building (Cobham Hall) is situated at Yeovilton, Somerset, on a site positioned opposite the main Museum site and having its own access.
The project will appoint up to two prime contractors on a 'Design and Build' contract to work with the NMRN Conservation Team and local FAAM Operation and Facilities Team, to design and install a package of works:
a) Installation of Photovoltaic (PV) Solar Panels to 30% of Cobham Hall south-west roof elevation (the maximum given roof loading data), with associated battery storage, estimated to be in the region of 400 - 500 panels providing 176kWp
b) Provision of surface preparation and a new roof coating across whole roof elevation and end panels of Cobham Hall. To include Delcote architectural coating system (or similar) incorporating Seamsil to the edges and lap ends.
c) Provision of new rainwater management system (rainwater goods).
d) Installation of energy-efficient light-fittings throughout Cobham Hall.
e) Installation of additional ground-level PV array to north-west of Cobham Hall, estimated at 200 panels providing 132 kWp
The tenderer is required to design, manage and install every aspect of the works as shown. The Museum has agreed to split the works into two lots, but is not willing to split the scope of work into further fractions. However, contractors can appoint sub-contractors to complete some elements of the work.
The works have been clearly split as below: -
Lot 1- Design & Build - Roof / Panel Coating, Rainwater Goods, Solar PV (Roof Array) and Lighting Install (as one bid)
Lot 2- Design & Build - Ground Based Solar Array Install.
Tenderers can choose to bid for either or both of the lots but must make this clear within their submission. Tenderers cannot bid for individual elements of Lot 1.
Full specification can be found in Annex A.
Site Visits are by appointment only due to the location of Cobham Hall at the Fleet Air Arm Museum, these must be booked with marc.farrance@nmrn.org.uk
All clarification questions submitted for response must be done via tenders@nmrn.org.uk.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382760
Installation of Fire & Security Systems for Vision Retail Park at NMRN-Hartlepool (Reissue)
The National Museum of the Royal Navy has purchased retail premises at 1-4 Vision Retail and Leisure Park, Hartlepool which are located adjacent to the organisation's Hartlepool Museum. Although the end use of the units is yet to be determined there is a need for electronic security and safety systems to be installed that will help protect the premises from criminality and the threat of fire.
Suitably qualified suppliers are required to install intruder detection and fire alarm systems to enable this to happen. NMRN is seeking a single supplier for both systems.
It is imperative that the systems are installed as soon as possible to enable NMRN to relinquish a 24-hour manned presence to the buildings. The required completion date is 30th November 2023 assuming the contract award notice is issued on 29th September 2023. Submissions must include a programme of work based on the indicated contract award date, clearly demonstrating completion in line with this completion date.
NMRN's insurers have stipulated minimum requirements both systems must meet and NMRN has also consulted an independent security advisor to further inform the specification.
Site Visits to Vision Retail Park must be arranged in advance, this can be done by emailing robert.james@nmrn.org.uk
Clarification Questions should be sent to tenders@nmrn.org.uk
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382500
Provision of an Audio Guide System for HMS Victory
The National Museum of the Royal Navy cares for HMS Victory, based in a dry dock within the Portsmouth Historic Dockyard. In 2016 HMS Victory underwent a full reinterpretation project to improve the experience for our 300,000 visitors who board the ship each year.
Part of this project saw the introduction of the ship's first audio guide system telling the story of the Battle of Trafalgar, from preparation in Portsmouth, the battle itself and the events after Admiral Nelson's death. As well as documenting her service post-Trafalgar into the 20th century as the ship is still a commissioned ship of the Royal Navy and flagship of the First Sea Lord.
Emphasis is placed on the design suiting the unusual ship environment, in particular on health and safety. The systems needed to prevent undue operational distraction when moving through the ship.
The existing systems are based on infrared beacons stationed throughout the ship (42 on HMS Victory As visitors' transit between decks they hear the stories unfold, with freedom to pick and choose the level of detail and number of beacons they wish to hear. Small and lightweight, hung around the neck with a lanyard, the devices could be used either via the speaker or with headsets plugged into the devices. They are charged within their docks and handed out / given back in the visitor's tent on the port side of HMS Victory.
The NMRN would like to commission a contract for the rental of a new audio guide system for HMS Victory. The contract will include the installation and ongoing maintenance of a new audio guide system for a period of three years with an option of rolling one-year extensions.
Full specification can be found in Annex A of the Tender Documentaiton.
Clarification Questions are to be sent to tenders@nmrn.org.uk
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382326
Appointment of Accountancy and External Audit Services
The National Museum of the Royal (NMRN) are looking to appoint for for Accountancy and External Audit Services.
The Services are divided into two lots. Potential suppliers are invited to tender for one or either of the two lots. It must, however, be noted that in order to maintain audit independence, the two lots will be awarded to two separate companies. The lots are as follows:
Lot 1- Acting as External Auditors for the Subsidiary Companies and Trusts (£250k)
Lot 2- Statutory Accounts Preparation (£250k)
The NMRN is looking for the provision of the Services for a minimum of four and a maximum of six years (with a two-year extension subject to satisfactory performance) commencing with the delivery of the statutory accounts and subsidiaries audit for the financial year 2023-24. It is anticipated that the contracts for the Services will be in place by January 2024.
The full scope of requirements can be found in Annex A of the ITT documentation.
All clarification questions must be sent to tenders@nmrn.org.uk for response.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382321
This tender will be jointly awarded by the National Museums of the Army, Royal Air Force and Royal Navy, the latter is leading this tender process.
The overall objective is to select a Supplier that gives high confidence of delivering the expected benefits to be derived from the Services on time, on budget and to the required quality. The National Museums requires suppliers that are partners to their businesses by adding strategic value and giving assurance in delivering the agreed outcomes in support of the National Museums' strategies.
The successful Supplier is required to deliver a comprehensive risk-based internal audit service to each of the National Museums that meets the Public Sector Internal Audit Standards, delivering an objective, independent appraisal of activities, including the governance structure and all levels of management.
The Supplier will be expected to:
Work with the Service Leads and Audit Committees to develop rolling three-year risk-based internal audit strategies and plans which outline the programme of work for each National Museum. This must be flexible to reflect business risks and respond to key external and internal influences.
The internal audit plans will include an evaluation of the arrangements in place to:
• Establish and monitor the achievement of organisational objectives;
• Identify, test and evaluate key systems and controls ensuring they are relevant, appropriate and effective;
• Identify, assess and manage risks;
• Assess compliance with policies, laws and regulations;
• Ascertain the integrity and reliability of financial and other information provided to the management and stakeholders; and
• Ascertain that systems of control are laid down and operate to promote the economic, efficient and effective use of resources and to safeguard assets.
Full specifications can be found in Annex A of the ITT Documentation.
Clarification Questions for Responses must be sent to the NMRN Tenders Inbox at tenders@nmrn.org.uk
UPDATED- Deadline extended to 11th December 2023 after request was granted by the NMRN.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382316
This tender opportunity is issued jointly by the National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a social media listening platform for the National Museum of the Royal Navy (all sites), The Mary Rose Museum and Portsmouth Historic Dockyard.
NMRN requires the use of a single email-sending platform. The primary functions of this platform will be to:
• Maintain a structured on-going customer journey communications from prospective visitors, donors, members and newsletter sign-ups.
• Deliver dynamic newsletters, solus and promotional emails, with the aim of increasing footfall, ticket sales, revenue and secondary spending (e.g., retail).
• Maintain customer relationships as an easy way for visitors to contact NMRN who may have queries or positive/negative feedback.
• Manage ad-hoc, monthly, annual, trigger-based email communications based on data provided through our CRM (Customer Relationship Management) integration with Dynamics 365.
• Be able to implement different branding, dependant on the attraction/museum we are informing visitors about.
• Minimum number of email addresses/subscribers stored within the system is 500,000.
There is also the need for continuous development, keeping in line with new emerging trends and technologies, the way we promote our attractions means we may add new communication methods in future.
The full scope of requirements for this tender can be found within Annex A of the tender documentation.
Clarifications must be sent to tenders@nmrn.org.uk for a response within the clarification period.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382291
Appointment of Services for Figurehead Conservation
Following a successful application to the National Lottery Heritage Fund, the NMRN is looking to appoint Icon-accredited conservation services to undertake the conservation of three figureheads in the museum's collection. The figureheads are those of HMS Queen Charlotte, HMS Seaflower, and HMS Martin.
The NMRN requires the above-listed figureheads to be scanned, conserved, and painted to a stable and displayable standard. Conservation works should follow Icon's ethical guidance and principles. The conservation of all three figureheads should be completed by May 2025.
Site Visits to see the figureheads MUST be booked in advance with details located within the ITT Documentation on Page 19. This is due to the figureheads located within secure establishments and requiring security pass arrangements to be made. Site Visits may be booked by emailing jenna.taylor@nmrn.org.uk and emma.callaghan@nmrn.org.uk
Clarification questions are to be sent to tenders@nmrn.org.uk
Update- Condition Reports for all 3 figureheads, please express interest by emailing tenders@nmrn.org.uk to access these.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382265
The aim of the HMS Victory Conservation Project is to deliver a fully-conserved ship, able to survive in an open environment for the next 50 years without major work beyond a programme of planned maintenance.
The conservation work includes the replacement of all external and some internal planking in a staged programme; it is intended that the ship remains open to the public throughout the planned work, with visitor routes adapted as necessary. The project began in early 2022.
Since 2020, HMS Victory has been supported by 134 bespoke hydraulic props that have provided critical structural stability, thus ensuring her long-term survival.
The propping system also plays an integral role in the current conservation works, providing the requisite structural support to enable conservation works whilst representing a key pillar of the structural monitoring regime.
The NMRN is seeking to award a 3-year maintenance and support contract - with the option to extend for 2 years - to keep this critical system in operation.
Site Visits must be booked in advance, which details of which can be found in the ITT Documentation.
A plan for HMS Victory's Support System can be requested by emailing your expression of interest to tenders@nmrn.org.uk.
THE NATIONAL MUSEUM OF THE ROYAL NAVYSouth EastWAC-382296