Clear the enquiry backlog
Clear our written enquiry backlog of around 1,300 enquiries on leasehold and building safety matters
Review new website content for legal accuracy
R~35 guides of 1,500 words each.
12 months to support ad hoc continued needs for 1 & 2
A longer-term retainer to provide:
ad hoc legal review of new website content
Backlog clearance support should the volume of enquiries require external support again
Legal support for other digital projects where expert legal review is required, specific SoWs will be agreed as needed under this contract where required.
The Leasehold Advisory Service (Lease) is seeking a supplier to lead the design and delivery of clear, accurate and user-centred information for people with shared ownership homes. The aim is to help owners to not only understand their rights, responsibilities, and options including when things go wrong or change, but to empower them to be in control of their property circumstances. The supplier will work with Lease subject matter experts and our legal advisers and partner to produce a comprehensive suite of content for our public advice website optimised for Google and AI, detailed internal guidance for advisers, and model answers to enable the provision of consistent, high-quality advice.