OS required a robust user research and usability testing platform that delivered valuable insights and facilitated market research into user behaviour, preferences, and interactions. Additionally, there was a need for access to a diverse participant pool, enabling 24/7 user insight testing with rapid results. This platform provides reliable data from a cohort of individuals, including those OS would not typically have had access to, ensuring comprehensive and inclusive insights.
Printing, Finishing and Dispatch Services for Ordnance Survey Paper Maps
Ordnance Survey Ltd (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals.
OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. OS also has several wholly owned subsidiaries who may access this contract.
The Ordnance Survey Consumer business unit is responsible for all retail products made available via an omni channel approach - direct to end customer and via retail/wholesale trade channels. Product categories include large format sheet mapping, customisable large format mapping (Custom Made), guidebooks and outdoor accessories.
OS are seeking a Supplier with the capabilities and capacity to allow for effective Printing, Finishing and Dispatch Services for Ordnance Survey Paper Maps.
The supply of the Printing, Finishing and Dispatch Services for Ordnance Survey Paper Maps will be split into three Lots. These are:
- Lot 1 - Large Format Printing, Finishing and Dispatch Services for OS Core Series Paper Maps
- Lot 2 - Printing, Finishing and Dispatch Services for New Ordnance Survey Paper Maps and Associated Products
- Lot 3 - Lot 3 Digital Printing, Finishing and Dispatch Services for OS Custom Made Paper Maps and Framed Products
Ordnance Survey Ltd is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website.OS requires a market research agency that can conduct quantitative brand tracking research into a clear report with actionable recommendations for how to improve. This research should not seek to duplicate our existing customer sentiment programme which already captures perceptions of OS amongst our current customers.The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years.
Ordnance Survey Limited (OS) are looking to find an agency to manage all our UK paid search and app campaign activity across Google (including Performance Max, GACs), Bing and Apple Search as well as managing our Amazon Advertising to drive sales via Amazon. The term of the contract is two years with the option to extend for a further two years, extending one year at a time, subject to performance. OS may also be looking to undertake some international activity, and therefore there may be an opportunity to support some international activity.The paid search media budget for FY23/24 is approx. £750k and this is paid directly to Google/Bing/Apple/Amazon. However, OS may require the awarded agency to make the search payments on Ordnance Survey Leisure Limited's behalf, if required in the future. If OS requires this service, it will be included in the retainer costs. The award of this contract does not guarantee this level of activity and spend, as this may fluctuate year on year.
OS seeks to procure services to complement its current data acquisition capability across Great Britain. The purpose of this tender is to demonstrate the flexibility of acquiring data through UAVs that are not effectively captured through ground or current remote sensing platforms.
Road Routing Information and Change Intelligence Data
OS collects and maintains geographic information which underpins the production of some of the most detailed and frequently updated mapping in the world. In order to collect change to update and maintain our databases and products, intelligence on new or amended features is essential. OS is looking at further improving intelligence sources for road routing features. Intelligence referring to these features is essential for the update and maintenance of OS products.
Marketing Agency to support go to market in B2B sectors
OS is seeking a B2B agency partner to assist with a broad range of go-to-market (GTM) activity in order to drive demand and fuel sales pipelines in target segments, activate and enable channel partners, and package/position new service propositions for GTM.
Ordnance Survey is looking for an events agency to support us throughout the entire end-to-end events process, including planning the event, during the event, and post-event. Due to OS’s requirements, the events support required for each event can vary. We are looking for an events agency that can ensure all of OS’s events are successful no matter how big or small the event is.
Ordnance Survey Limited (OS) is looking to appoint a specialist supplier for the provision of patent attorney services to continue the provision of patent attorney services to OS. OS are keen to appoint a supplier who can ensure an in-depth knowledge and understanding of OS’s business, its IP assets, patent strategy and the technological and scientific fields in which patentable opportunities arise. The supplier should ensure we build / maintain a strong, trusting and collaborative working relationship with each other and provide us with the confidence that you are able to effectively and efficiently research, claim and represent our rights in inventions; and enable the provision of insights and value-added advice and assistance.
Ordnance Survey Warehousing, Logistics and Fulfilment Services
Ordnance Survey’s (OS) Consumer business currently sells product via its trade channel (retail and wholesale) and its direct-to-consumer business. OS has a requirement for a warehouse and logistics partner to collect, receive, store, pick, pack and despatch consumer products for both its trade and direct to consumer e-commerce businesses. There are further requirements for the partner to manage product returns from both trade and consumer e-commerce customers as well as storing point of Sale / promotional material. The respondent must be able to demonstrate current capability in servicing both trade and e-commerce activities with the ability to handle single product orders through to large, palletised orders. The service is required to be live for the beginning of October 2023 with any transfer of stock and systems integration having taken place prior to this.