The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident, professional indemnity, fidelity guarantee/crime and employment practices liability. This list is to be decided at the sole discretion of North Star Housing Group Limited.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=988313444
North Star Housing Group LimitedNorth EastWAC-511502
North Star Housing Group (NSHG) is a North East based Housing Association, their purpose is to provide affordable housing, invest in their communities and develop new homes across the Tees Valley, North Yorkshire, County Durham and Tyne and Wear. NSHG are responsible for approximately 4000 properties.
NSHG intends to procure and enter into contract for the servicing, maintenance and repair of commercial gas heating equipment.
We are undertaking preliminary market engagement for a new finance system. The aim is to implement a robust, solution that supports core financial processes, including general ledger, accounts payable and receivable, budgeting, forecasting, purchase orders and reporting. The system should improve automation, data accuracy, and company wide insight, while integrating effectively with our wider digital infrastructure.
NORTH STAR HOUSING GROUPNorth East22 May 2026WAC-580159
North Star Housing Group is undertaking preliminary market engagement from suitable providers, for a Managed Service Partner (MSP) to provide and support core ICT infrastructure and networks.
North Star's current managed service contract terminates in mid-March 2026 and was its architecture was designed around a legacy co-location data centre and MPLS network design. Over recent years, North Star has adopted a "Cloud First" strategy for the delivery of its ICT services and many of its legacy systems are now delivered as Software as a Service (SaaS) solutions. A small number of applications remain to be hosted by the appointed MSP, and these will potentially further reduce during the contract term as further hosted applications are replaced by SaaS solutions.
The MSP will be required to support North Star's users at its headquarters in Stockton-on-Tees, eight smaller sites in the region and users who work either from home (a hybrid working model has been adopted since the Covid pandemic) or using mobile technologies in the field. Note that it is expected that the MSP will deliver a significant amount of service remotely and limited attendance at North Star premises around Stockton-on-Tees may be required. Visits to staff homes or partner locations will not be required.
Subject to revision prior to the publication of a Tender Notice, the scope of the MSP contract is expected to include:
• Hosting
• Wide Area Networks
• Local Wired and Wireless Area Networks
• Second- and Third-Line Service Desks
• Security including Firewall Management
• Patching
• Backup
• Business Continuity
• End-User Device Provision (currently Citrix); note that supply, support and logistics for end-user devices is not in-scope
• Account Management
• Monthly Service Reports and Meetings
• Onboarding of Services
• Rate Card for ad-hoc work
The contract values and dates are indicative at this time and will be confirmed when the Tender Notice is issued.