UK Public Sector Contracts & Tenders

The Urgent Care Centre services are provided in a model of local integrated urgent care, and extended GP access that enables the rapid assessment, diagnosis and treatment of patients with urgent care needs in a number of locations across East Leicestershire and Rutland, seven days a week to meet the needs of patients residing in LLR, and reduce/avoid the number of patients attending an Emergency Department (ED) . The contract also includes a minor injury and illness service at Oakham.

The service includes a range of integrated referral management, diagnostic and elective care and treatment services within community settings across a broad range of specialties. It includes a strong emphasis on local collaborations and integrated care pathways, with a focus on patient satisfaction, clinical governance and meeting local health care needs. There is a strong commitment to improve healthcare for all the people of LLR, with services being delivered as close to home as possible.

Service commissioned by LLR ICB to provide primary care medical services cover for GP practices during periods of Primary Care Protected Learning Time (PLT), including provision of clinical advice from a duty doctor or other suitable clinician via telephone; a face-to-face consultation or home visit if clinically required; referral to other urgent services where indicated.

The Contract is for the GP visiting element of the Pre-Transfer Clinical Discussion and Assessment (PTCDA) Home Visiting service. This is a multi-agency approach to improving care in the community and reducing avoidable conveyances and admissions to secondary care, which involves primary care, EMAS and secondary care geriatricians. This contract covers one element of the service, namely the Charnwood GP Network. This provides GPs to undertake home visits for patients referred by the UHL Consultant Geriatrician or Geriatric Emergency Doctor following contact from EMAS.

To provide a high quality 24/7 urgent care acute home visiting service for patients residing in LLR, which operates as part of an integrated system offering urgent care at home for housebound patients, urgent response for falls, a night nursing service and an urgent primary care visiting service for out of core hours. The service is provided to patients who have urgent health needs and are at increased risk of admission into hospital. The service aims to reduce the number of avoidable emergency admissions and attendances at Emergency Departments (ED) and to maximise the use of other care pathways over a 24-hour cycle. The service receives referrals from the local Clinical Assessment Service, General practitioners' (GP) partners, healthcare professionals, and care home staff.

Provision of integrated urgent care centre services in primary and community care settings to meet the needs of patients residing in LLR, and reduce the number of patients attending an Emergency Department (ED). Tier 1 services are available at Hinckley, Coalville and Loughborough whilst Tier 3 services are provided at the 24/7 Loughborough Urgent Treatment Centre.