UK Public Sector Contracts & Tenders

Humber and North Yorkshire Integrated Care Board (hereinafter referred to as HNY ICB) hereby invites applications from suitably qualified and experienced providers to provide a dementia support service in North East Lincolnshire for a 3 year period. The overall aim of the service is to facilitate a formal and coordinated network of support providers to ensure people in North East Lincolnshire have timely and appropriate access to good quality information, advice, and guidance around dementia and the wider impact of dementia on the person and their carers/family including friends and connections. It also aims to facilitate access to a wide range of activities based on the person's life and interests to enable the person to remain socially connected for as long as possible, with the ambition of delaying deterioration attributable to dementia. Innovation and efficiencies in service provision for improved access and delivery of outcomes will be sought from prospective providers of the service, as will enhanced partnership working to provide an integrated service that works across health, social care, education, voluntary & community sector, and other agencies within North East Lincolnshire, providing a seamless approach. The provider will be expected to deliver a networked service based in North East Lincolnshire and throughout local communities, covering and working with all Primary Care Networks and North East Lincolnshire Health & Care Partnerships to ensure those with dementia related needs and their carers within the boundaries of North East Lincolnshire are identified, recognised and supported. Further details of the services required can be found in Annex A of the MOI. TUPE is likely to apply to the transfer of staff undertaking the current service provision. Interested parties should download the tender pack at ICB - North East Lincolnshire E-Procurement Portal and submit an application using the supplied documentation. Completed submissions must be received by 12 noon on 04.08.2023.

NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to commission a Community Musculoskeletal (MSK) Service and Pain Management Service for Northern Lincolnshire through a Competitive Process under The Health Care Services (Provider Selection Regime) Regulations 2023. The preferred Provider will be required to demonstrate how they will deliver a clinically safe, high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The service will be required to: • Provide a timely access to treatment and condition management; • Enhance and maintain a service user's quality of life; • Support an overall reduction in hospital outpatient appointments; • Supports service user self-care/self-management of conditions, where clinically appropriate. The indicative contract term is: Start Date - 1 January 2025; End Date: 31 December 2029 (the contract term may be extended by 12 months)

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focused and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: • Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; • Ensure that Services are supported on a 24/7 basis as appropriate to requirement; • Ensure that all systems, and associated infrastructure, are securely operated and maintained; • Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; • Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and • Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome) Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome) - contract reference C234500 The closing date for tender responses is 13:00 on 23 August 2024

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: • Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; • Ensure that Services are supported on a 24/7 basis as appropriate to requirement; • Ensure that all systems, and associated infrastructure, are securely operated and maintained; • Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; • Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and • Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome) Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome) - contract reference C234517 The closing date for tender responses is 13:00 on 23 August 2024

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: • Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; • Ensure that Services are supported on a 24/7 basis as appropriate to requirement; • Ensure that all systems, and associated infrastructure, are securely operated and maintained; • Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; • Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and • Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: • Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; • Ensure that Services are supported on a 24/7 basis as appropriate to requirement; • Ensure that all systems, and associated infrastructure, are securely operated and maintained; • Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; • Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and • Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) and on behalf of East Riding of Yorkshire Council, Kingston upon Hull City Council and Humber Teaching NHS Foundation Trust, is seeking to commission a Community Equipment Service - East Riding of Yorkshire and Hull, through an Open procurement process. NHS Humber and North Yorkshire Integrated Care Board is acting as the Co-ordinating Commissioner for the Community Equipment Service - East Riding of Yorkshire and Hull, with identified contracting authorities East Riding of Yorkshire Council, Kingston upon Hull City Council and Humber Teaching NHS Trust being Associate Commissioners to the proposed contract. The service aims to enhance and maintain the quality of life and independence of children, young people and adults with care and support needs, including those with temporary/permanent and/or life-limiting conditions. The preferred Bidder will be required to demonstrate how they can provide high quality care equipment items, aids, and adaptations which meet recognised safety standards in a timely manner to meet the needs of service users, which will be supported by effective logistic operations and stock management processes. The service will be required to: • Supply, maintain and repair care equipment items to recognised safety standards for use in appropriate and various settings including the service users own home, place of work / education or training, and community settings / outdoors; • Provide effective logistics operations within set timescales for community equipment items requests with a prescribed need; • Employ robust stock management processes to ensure community equipment items are available to meet the needs of the population; • Deliver an effective repair and maintenance provision, including re-conditioning and modification of equipment items, where necessary. The Contracting Authority and the Associate Commissioners (East Riding of Yorkshire Council, Kingston upon Hull City Council and Humber Teaching NHS Foundation Trust) recognise the diversity of providers in the market and the range of skills, resources, experience and expertise that they offer. It is anticipated that successful bids will be those based on offering comprehensive and timely access to equipment items which is supported by effective communication methods to service users / their carers, and prescribers; offers innovative solutions in service delivery which utilises developments in logistics technology; ensures 'service user centred' solutions for the provision of this service; is delivered in compliance with health and safety guidance and regulations; and meets appropriate quality governance standards for care.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) and on behalf of East Riding of Yorkshire Council, Kingston upon Hull City Council and Humber Teaching NHS Foundation Trust, is seeking to commission a Community Equipment Service - East Riding of Yorkshire and Hull, through an Open procurement process. NHS Humber and North Yorkshire Integrated Care Board is acting as the Co-ordinating Commissioner for the Community Equipment Service - East Riding of Yorkshire and Hull, with identified contracting authorities East Riding of Yorkshire Council, Kingston upon Hull City Council and Humber Teaching NHS Trust being Associate Commissioners to the proposed contract. The service aims to enhance and maintain the quality of life and independence of children, young people and adults with care and support needs, including those with temporary/permanent and/or life-limiting conditions. The preferred Bidder will be required to demonstrate how they can provide high quality care equipment items, aids, and adaptations which meet recognised safety standards in a timely manner to meet the needs of service users, which will be supported by effective logistic operations and stock management processes. The service will be required to: • Supply, maintain and repair care equipment items to recognised safety standards for use in appropriate and various settings including the service users own home, place of work / education or training, and community settings / outdoors; • Provide effective logistics operations within set timescales for community equipment items requests with a prescribed need; • Employ robust stock management processes to ensure community equipment items are available to meet the needs of the population; • Deliver an effective repair and maintenance provision, including re-conditioning and modification of equipment items, where necessary. The Contracting Authority and the Associate Commissioners (East Riding of Yorkshire Council, Kingston upon Hull City Council and Humber Teaching NHS Foundation Trust) recognise the diversity of providers in the market and the range of skills, resources, experience and expertise that they offer. It is anticipated that successful bids will be those based on offering comprehensive and timely access to equipment items which is supported by effective communication methods to service users / their carers, and prescribers; offers innovative solutions in service delivery which utilises developments in logistics technology; ensures 'service user centred' solutions for the provision of this service; is delivered in compliance with health and safety guidance and regulations; and meets appropriate quality governance standards for care. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome Contract reference C299299 The closing date for tender responses is 16:00 on 18 September 2024. NHS Humber and North Yorkshire Integrated Care Board (ICB) is acting as the Contracting Authority (and Co-ordinating Commissioner) for the Community Equipment Service - East Riding of Yorkshire and Hull. The following contracting authorities will be party to the Community Equipment Service - East Riding of Yorkshire and Hull contract: • East Riding of Yorkshire Council • Kingston upon Hull City Council • Humber Teaching NHS Foundation Trust, and as such will be named as Associate Commissioners to the contract.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Community Living Services through an open procurement process. Bidders are invited to bid to become an Approved Provider on one or more services:- 1. Support Living, 2. Housing Related Support, 3. Personal Support. The preferred Bidders will be required to demonstrate: Supported Living High standards are experienced by all individuals receiving supported living services. Enabling individuals to: • Live as independently as possible in settled accommodation • Receive strengths-based support in a way that is less restrictive of their rights and freedoms • Work towards achieving aspirations and goals • Live in their own home (tenancy, rental or ownership) • Have choice and control over their care • Receive a flexible service which responds to their individual preferences and needs • Be supported in a way which has proper regard for achieving best value. Housing Related Support aims to enable Individuals to maintain their tenancy, live independently and improve their outcomes through support and advice to meet their needs, and to achieve and maintain their potential in relation to physical, intellectual, educational, emotional and social capacity, and ability to find and maintain employment. The service will support individuals to: • manage their money & debt management incl budget planning, • maximise benefit entitlements, • access training, education and/or gain meaningful employment, • maintain/develop social circles, relationships & friendships, • forge positive relationships with the local community, • develop independent living skills & confidence to manage their own needs, • access specialist advice, make referrals to other professionals, • adopt healthy and active lifestyles therefore preserving independence and quality of life, • achieve their desired outcomes. Personal Support The Personal Support service aims to enable the individual to use and develop their personal strengths to the purpose of developing, maintaining, and thriving in positive social activities that are meaningful to the individual, including volunteer and work opportunities, and will be delivered via a personal budget. The service aims to: • Support people to live in their own homes, exercising choice and control in their own lives. • Support to set up, maintain, and adapt planned community activities and commitments • Maximising benefit entitlements, budget planning & debt management • Help individuals to access training, education and/or gain meaningful employment or activity. • Support to maintain and develop social circles, relationships and friendships • Develop independent living skills & confidence to manage their own needs. • Support to access specialist advice, make referrals to other professionals, • Ensure that assessed needs are translated into effective and appropriate services, to support individuals in achieving their desired outcomes. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome Contract reference C307872 The closing date for tender responses is 13:00 on 21 October 2024. NHS Humber and North Yorkshire Integrated Care Board (ICB) is acting as the Contracting Authority (and Co-ordinating Commissioner) for the Community Living Services - North East Lincolnshire.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Community Living Services through an open procurement process. Bidders are invited to bid to become an Approved Provider on one tor more services:- 1. Support Living, 2. Housing Related Support, 3. Personal Support. The preferred Bidders will be required to demonstrate: Supported Living High standards are experienced by all individuals receiving supported living services. Enabling individuals to: • Live as independently as possible in settled accommodation, increasing independence around managing own needs. • Receive strengths-based support in a way that is less restrictive of their rights and freedoms. • Work towards achieving aspirations and goals. • Live in their own home by maintaining a tenancy agreement, rental or ownership. • Have choice and control over their care, including how it is delivered and by whom. • Receive a flexible service which responds to their individual preferences and needs. • Be supported in a way which has proper regard for achieving best value. Housing Related Support Housing Related Support service aims to enable Individuals to maintain their tenancy, live independently and improve their outcomes through support and advice to meet their needs, and to achieve and maintain their potential in relation to physical, intellectual, educational, emotional and social capacity, and ability to find and maintain employment. The service will support individuals to: • live in their own homes, exercising choice and control in their own lives. set up and maintain bills, • manage their money and understand personal debt management including budget planning, • maximise benefit entitlements, • access training, education and/or gain meaningful employment or activity, • maintain and develop social circles, relationships and friendships, • forge positive relationships with the local community, • develop independent living skills and confidence so individuals are able to manage their own needs, • access specialist advice, make referrals to other professionals or access groups pertinent to an individual's needs, • adopt healthy and active lifestyles therefore preserving independence and quality of life, • achieve their desired outcomes. Personal Support The Personal Support service aims to enable the individual to use and develop their personal strengths to the purpose of developing, maintaining, and thriving in positive social activities that are meaningful to the individual, including volunteer and work opportunities, and will be delivered via a personal budget. The service aims to: • Support people to live in their own homes, exercising choice and control in their own lives. • Support to set up, maintain, and adapt planned community activities and commitments • Money and debt management including budget planning • Maximising benefit entitlements • Help individuals to access training, education and/or gain meaningful employment or activity. • Support to maintain and develop social circles, relationships and friendships • Encouragement to forge positive relationships with the local community • Developing independent living skills and confidence so individuals are able to manage their own needs. • Support to access specialist advice, make referrals to other professionals or access groups pertinent to an individual's needs • Promote and support healthy and active lifestyles therefore preserving independence and quality of life. • Ensure that assessed needs are translated into effective and appropriate services, to support individuals in achieving their desired outcomes.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Telecare Alarm Scheme and Emergency Carer Support service. The service aims to deliver a comprehensive telecare service which offers advice, information and an opportunity for demonstration of a range of telecare technology available on the market. The provider will promote their telecare service across North East Lincolnshire, to raise awareness of the benefits of telecare in supporting clients, their carers and the wider health and social care system, to facilitate appropriate referral into the service. The Provider will deliver the Carers' Emergency Alert Card providing eligible carers with an emergency 24 hour phone line. This phone line can be accessed by carers, or someone on their behalf, if the carer is experiencing an emergency or personal crisis situation which will prevent them from providing care for a short period of time. The service will be required to deliver: • a lifeline alarm and pendant along with peripherals where necessary to eligible clients to support them to remain independent at home for as long as possible. • a call monitoring service which provides advice, guidance, referral to other services and a robust triage service calling on the most appropriate response to their telecare activations24 hours a day, 365 days of the year. • Welfare/ wellbeing checks along with courtesy calls. • Ongoing monitoring and review of clients and where necessary servicing and repair of their telecare technology. • reassurance and peace of mind to eligible carers' that in the event of a crisis situation an Emergency Plan can be initiated by the provider, to ensure that the cared for person is supported in the carer's absence. The Contracting Authority wishes to establish a single Lead Provider contract for the provision of the service. The service model will include a single provider who will act as the contract holder with the Contracting Authority. It is anticipated that the Lead Provider may deliver the entirety of the service specification or may choose to sub-contract elements that it cannot deliver. The Lead Provider will be responsible for the performance of any such sub-contractor. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome Contract reference C307472 The closing date for tender responses is 13:00 on 31 October 2024. NHS Humber and North Yorkshire Integrated Care Board (ICB) is acting as the Contracting Authority (and Co-ordinating Commissioner) for the Telecare Alarm Scheme and Emergency Carers Support service - North East Lincolnshire. North East Lincolnshire Council will be party to the Telecare Alarm Scheme and Emergency Carers Support service - North East Lincolnshire contract and as such will be named as Associate Commissioners to the contract.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Telecare Alarm Scheme and Emergency Carer Support service. The service aims to deliver a comprehensive telecare service which offers advice, information and an opportunity for demonstration of a range of telecare technology available on the market. The provider will promote their telecare service across North East Lincolnshire, to raise awareness of the benefits of telecare in supporting clients, their carers and the wider health and social care system, to facilitate appropriate referral into the service. The Provider will deliver the Carers' Emergency Alert Card providing eligible carers with an emergency 24 hour phone line. This phone line can be accessed by carers, or someone on their behalf, if the carer is experiencing an emergency or personal crisis situation which will prevent them from providing care for a short period of time. The service will be required to deliver: • a lifeline alarm and pendant along with peripherals where necessary to eligible clients to support them to remain independent at home for as long as possible. • a call monitoring service which provides advice, guidance, referral to other services and a robust triage service calling on the most appropriate response to their telecare activations24 hours a day, 365 days of the year. • Welfare/ wellbeing checks along with courtesy calls. • Ongoing monitoring and review of clients and where necessary servicing and repair of their telecare technology. • reassurance and peace of mind to eligible carers' that in the event of a crisis situation an Emergency Plan can be initiated by the provider, to ensure that the cared for person is supported in the carer's absence.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission a Voluntary, Community and Social Enterprise (VCSE) Infrastructure Support (North East Lincolnshire) through an Open procurement process. The preferred Bidder will be required to demonstrate they are able to provide a coordinated, coherent and sector-focussed VCSE infrastructure support which has a demonstrable positive impact on maintaining a thriving voluntary community sector (VCS) in North East Lincolnshire. The Provider will collaborate closely with partners across North East Lincolnshire to ensure local organisations benefit from new developments and opportunities in the Borough. By working together, they will help maximise the positive impact of Devolution and the substantial government investment, with a focus on supporting job growth and enhancing the quality of life for the residents of North East Lincolnshire. The service will be required to: • Support to the VCSE organisations and groups to access sources of funding, including social investment. • Enable a voice and influence within the sector through facilitating and developing engagement and communication channels. This includes the promotion and awareness raising of the sector with relevant stakeholders. • Facilitate improved collaboration across the VCS and support for the enhanced role of the VCS within respective place partnerships (economic, social, health, environment and cultural). • Support the establishment of new, and the capacity of existing, VCSE organisations, to flourish in North East Lincolnshire, including those which reflect diversity within our communities. The Contracting Authority wishes to establish a single Lead Provider contract for the provision of the service. The service model will include a single provider who will act as the contract holder with the Contracting Authority. It is anticipated that the Lead Provider may deliver the entirety of the service specification or may choose to sub-contract elements that it cannot deliver. The Lead Provider will be responsible for the performance of any such sub-contractor.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission a Voluntary, Community and Social Enterprise (VCSE) Infrastructure Support (North East Lincolnshire) through an Open procurement process. The preferred Bidder will be required to demonstrate they are able to provide a coordinated, coherent and sector-focussed VCSE infrastructure support which has a demonstrable positive impact on maintaining a thriving voluntary community sector (VCS) in North East Lincolnshire. The Provider will collaborate closely with partners across North East Lincolnshire to ensure local organisations benefit from new developments and opportunities in the Borough. By working together, they will help maximise the positive impact of Devolution and the substantial government investment, with a focus on supporting job growth and enhancing the quality of life for the residents of North East Lincolnshire. The service will be required to: • Support to the VCSE organisations and groups to access sources of funding, including social investment. • Enable a voice and influence within the sector through facilitating and developing engagement and communication channels. This includes the promotion and awareness raising of the sector with relevant stakeholders. • Facilitate improved collaboration across the VCS and support for the enhanced role of the VCS within respective place partnerships (economic, social, health, environment and cultural). • Support the establishment of new, and the capacity of existing, VCSE organisations, to flourish in North East Lincolnshire, including those which reflect diversity within our communities. The Contracting Authority wishes to establish a single Lead Provider contract for the provision of the service. The service model will include a single provider who will act as the contract holder with the Contracting Authority. It is anticipated that the Lead Provider may deliver the entirety of the service specification or may choose to sub-contract elements that it cannot deliver. The Lead Provider will be responsible for the performance of any such sub-contractor. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome Contract reference C318904 The closing date for tender responses is 13:00 on 19 December 2024. NHS Humber and North Yorkshire Integrated Care Board (ICB) is acting as the Contracting Authority (and Co-ordinating Commissioner) for the VCSE Infrastructure Support - North East Lincolnshire. North East Lincolnshire Council will be party to the VCSE Infrastructure Support - North East Lincolnshire contract and as such will be named as Associate Commissioners to the contract.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. The four Lots to be procured are: 1. Geographical areas a. Geographical area West (plus one Extra Care Housing scheme within this area) b. Geographical area East c. Geographical area South (plus one Extra Care Housing scheme within this area) 2. Enhanced Support at Home Provision 3. Carers Breaks Provision 4. System Resilience Provision The preferred Bidders will be required to demonstrate they are able to provide a high-quality, culturally sensitive Support at Home (Domiciliary Care) services that meets CQC regulatory requirements, and the principles as defined by the Care Act 2014. Bidders will demonstrate achievement of individualised outcomes as defined by the care/support plan and will demonstrate an ability to maximise potential in relation to physical, intellectual, emotional and social capacity, to support people to remain in their homes for longer. Where Bidders indicate a wish to be considered for the carers breaks provision, Bidders will demonstrate a supportive approach to enable informal carers to sustain their caring roles, enabling the reduction of carer burden. The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) • Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. • Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. • Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. • Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) • Provision of intensive support to individuals with complex care needs. • Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) • Delivery of flexible respite care to support informal carers. • Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) • Support during peak times and emergencies. • Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings. All Bids must be submitted through the Atamis e-procurement portal - https://atamis-1928.my.site.com/login Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome Contract reference C337775 The closing date for tender responses is 13:00 on 19 March 2025. NHS Humber and North Yorkshire Integrated Care Board (ICB) is acting as the Contracting Authority (and Co-ordinating Commissioner) for the Support at Home (Domiciliary Care) North East Lincolnshire.

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. This procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL). The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) • Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. • Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. • Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. • Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) • Provision of intensive support to individuals with complex care needs. • Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) • Delivery of flexible respite care to support informal carers. • Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) • Support during peak times and emergencies. • Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.