Primary Care healthcare waste collection and disposal service to General Practice and Community Pharmacy for NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB)
Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) sought a provider with the capability and capacity to deliver a Primary Care healthcare waste collection and disposal service to General Practice and Community Pharmacy.
The services in the tender include:
1. Collection & transport of healthcare waste and pharmaceutical waste
2. Storage of healthcare waste and pharmaceutical waste
3. Treatment of healthcare waste and pharmaceutical waste
4. Incineration of healthcare waste and pharmaceutical waste
5. Provision of reusable and single use containers for healthcare waste and pharmaceutical waste
6. Decontamination of reusable containers for healthcare waste and pharmaceutical waste
7. Promoting waste segregation and compliance
8. Healthcare and pharmaceutical waste tracking data including Duty of Care compliance
The commissioner has a maximum financial envelope available of £1,020,281 per annum, inclusive of VAT.
The total maximum contract value for the 5-year Contract is £5,101,404, inclusive VAT.
At the end of the initial contract term the Commissioner will have extension options of up to 4 years in total, made of 2 x 24 month periods, which will be awarded at the Commissioner's discretion, giving a maximum possible contract value of £9,182,529 inclusive of VAT over 9 years if the full contract term is fulfilled.
The Commissioner is of the view that TUPE does not apply to this service
The new contract will commence on the 1st of October 2026 with mobilisation planned from April 2026
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-579252
NHS Bristol, North Somerset, South Gloucestershire ICB MSK13/22/getUBetter
getUBetter's digital service is a self-management platform available across primary, secondary and community care in BNSSG, supporting patients with all common MSK injuries and conditions.
Patients can be and are directed to the app at many points during their MSK management pathway e.g. when seen in primary care, attending MSKi service, whilst on waiting list to attend MSK physiotherapy (links provided in waiting well letters) and during/post physiotherapy intervention.
getUBetter is co-designed with patients, clinicians, commissioners and research partners. They maintain a cycle of design, test, assess, modify and improve to make sure that content and flow is intuitive and helps people to self-manage their recovery and general health.
getUBetter is a class 1 medical device and DTAC certified.
It complies with NHS Clinical safety and information governance standards.
The getUBetter content is based to the latest evidence and behaviour change techniques, and self-management pathways are signed off and approved by clinical teams.
The platform is locally configured to an ICB MSK pathway and is regularly updated.
The App is designed to be given as part of routine care and has multiple layers of risk management. It provides safe self-management but will advise patients to seek help if needed.
getUBetter provides personalised support that is responsive to how a patient is feeling and targeted to their recovery journey and lived experience.
It enables patients to choose the right pathway for themselves and provide them with choice on how to self-manage their condition in relation to their local circumstances and environment.
getUBetter has been approved for funding for 2 years.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-579282
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board have awarded a time limited contract for the provision of 8 P2 Pathway Discharge to Assess Beds to Brunelcare Ltd under urgent circumstances. These beds will be delivered at Orchard Grove operated by Brunelcare Ltd.
The system is facing an immediate and unplanned capacity shortfall from April 2026 and creates a direct and imminent risk to patient safety and system flow, which could not reasonably have been fully mitigated through earlier procurement action given the reliance on transformation programmes that were, at the time, expected to reduce demand within the existing contracted capacity.
Pathway 2 (P2) beds form part of the Discharge to Assess (D2A) model and are intended for individuals who are medically optimised for discharge from acute hospital settings but require a short period of ongoing recovery, rehabilitation, and/or assessment prior to returning home or moving to a more appropriate long-term care setting.
P2 beds are typically provided within community-based rehabilitation units, step-down facilities, or care home environments and focus on enabling individuals to regain independence, reduce care needs where possible, and support safe discharge through multidisciplinary input, including therapy and clinical oversight where required.
The service is VAT‑exempt, and all contract values stated are excluding VAT
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-574890
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board have awarded a time limited contract in accordance with Regulation 14 of the Health Care Services (Provider Selection Regime) Regulations 2023, for the provision of 12 P3 Pathway Discharge to Assess Beds to Cedar Care Homes Ltd under urgent circumstances. These beds will be delivered at Oakhill Mansions operated by Cedar Care Homes Ltd.
The system is facing an immediate and unplanned capacity shortfall from April 2026 and creates a direct and imminent risk to patient safety and system flow, which could not reasonably have been fully mitigated through earlier procurement action given the reliance on transformation programmes that were, at the time, expected to reduce demand within the existing contracted capacity.
Pathway 3 (P3) beds form part of the Discharge to Assess (D2A) model and are intended for individuals who are medically optimised for discharge from acute hospital settings but have complex, high-level care needs that cannot be safely met in their own home environment at the point of discharge.
P3 beds are typically provided within registered residential or nursing care home settings and deliver 24-hour care and support, including access to nursing provision where required.
The service is VAT‑exempt, and all contract values stated are excluding VAT
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-574904
Provision of a Southwest Secure Data Environment (SDE) for NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB)
BNSSG has worked with partners to successfully design, develop, test, and deliver the technical platform for a Secure Data Environment (SDE). This platform provides a controlled and compliant environment for the secure management, sharing, and analysis of sensitive data for the purposes of research.
With the technical build now complete and tested, the programme was in business-as-usual phase. Which will deliver a high-quality live service to researchers throughout 26/27. To supplement existing in-house expertise, a technical partner to support the delivery of a cloud-based service and help continue to improve and develop our platform.
SW-SDE covers 6 integrated care systems (including hundreds of data controllers), who are engaged through a well-established leadership board. The SW-SDE is hosted by NHS Bristol, North Somerset, and South Gloucestershire (BNSSG) Integrated Care Board (ICB).
Allocated funding of up to £200,000 for an initial 12-month contract, with a further £200,000 available for an optional 12-month extension option which can be enacted at BNSSG ICB's discretion.
The procurement process was conducted via the Crown Commercial Service G-Cloud 14 Framework agreement. The prescribed buying process was followed to ensure compliant use of the framework set out below:
Search and Long list: Key word search through the digital marketplace
Filter and short list: Filter applied to short list suppliers to relevant offers
Evaluate: Subject matter experts evaluate service offerings and pricing to determine the successful supplier
Consensus: the SCW CSU and BNSSG ICB facilitated a consensus session with evaluators to discuss what scores should be given to supplier offers.
This is a Public Contracts Regulations 2015 (PCR) confirmation of contract award notice. This contract has been awarded under the Public Contracts Regulations 2015. For the avoidance of doubt, the provisions of the Provider Selection Regime Regulations 2023 and the Procurement Act 2023 do not apply to this award.
This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-573942
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the provision of Block Pathway 2 (P2) Discharge to Assess community beds for patients in BNSSG. The beds will be delivered from John Wills House, operated by St Monica Trust, to support patients requiring short‑term, bed‑based rehabilitation following hospital discharge.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
The service is VAT‑exempt, and all contract values stated are excluding VAT
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567225
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered at Woodlands Manor, South Gloucestershire, Genie Care Homes operated by Craigdale Care Limited.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567226
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered at Gracefiields, South Gloucestershire operated by Cedar Care.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567230
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered at Saffron Gardens, operated by Brunelcare.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567234
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered at Robinson House in Bristol operated by Brunelcare.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567239
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the provision of Block Pathway 2 (P2) Discharge to Assess community beds for patients in BNSSG. The beds will be delivered from Orchard Grove, operated by Brunelcare, to support patients requiring short‑term, bed‑based rehabilitation following hospital discharge.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
The service is VAT‑exempt, and all contract values stated are excluding VAT
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567244
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered across two care homes in Bristol: Quarry House and Field House.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567250
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered at Rose Garden and Olive Tree House in South Gloucestershire, operated by Allegra Care Group.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567261
NHS Bristol, North Somerset and South Gloucestershire ICB ("the Commissioner") sought to commission the block provision of Pathway 3 (P3) Discharge to Assess Community Beds for patients in BNSSG. These beds will be delivered at Crossley House, South Gloucestershire operated by Ablecare Homes.
BNSSG ICB has implemented a Discharge to Assess model following hospital admission, in collaboration with ICS partners. The vision of the model is to maximise independence, de‑escalate care as early as possible, and prevent de‑compensation. Over time this is expected to increase the number of people managing independently or with appropriate support at home and reduce reliance on bed‑based care in both the short and long term.
BNSSG ICB has followed PSR Direct Award Process C for the contract to which this notice relates.
The service is VAT‑exempt, and all contract values stated are excluding VAT
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner
NHS Bristol, North Somerset and South Gloucestershire Integrated Care BoardWAC-567274
A women's counselling service for diverse groups of women with chronic, enduring and severe mental health needs, which greatly affect the quality of their lives and their ability to take an active role in society. Service users in receipt of counselling from the service are from disadvantaged backgrounds and are on low incomes and benefits.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-562339
The Harbour provides specialist counselling and psychotherapy for adults affected by life‑threatening illness, either as patients, carers or loved ones, as well as for people bereaved within the last two years. Clients receive an assessment to explore their situation, history, support networks, risks and hopes for therapy, along with standard clinical measures. Those suitable for the service may be offered individual, couples or group therapy. Reviews take place mid‑way through treatment, and client feedback informs ongoing supervision. The service is delivered in central Bristol, online and by phone, and is described as a unique local provider offering in‑depth support before and after bereavement, backed by long‑standing partnerships across health and voluntary sectors and over three decades of specialist experience.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-562340
BNSSG ICB -St Mungos: Assertive Contact and Engagement (ACE)
Assertive Contact and Engagement Service working with the following groups:
• 16 years old and over.
• With a Bristol GP or eligible for Bristol GP.
• Not engaged with mental health services.
• Significant issues with mental wellbeing, plus complex barriers to engaging in help to address these.
• Most clients will exhibit frequent contact (for example 5 times in last 12 months) with emergency services and/or crisis services.e.g. A&E, Place of Safety/136 suite, crisis team/line, street triage, social care referral, homeless advice.
Complexity in some of these areas:
a) Severe risk of harm to themselves, from others, or towards others
b) Severe isolation - e.g. rarely leaves dwelling
c) If with a current supportive service - not engaging and subsequently at risk of being discharged.
d) Homeless / vulnerably housed.
e) Problematic drug and alcohol use.
f) Related to culture or ethnicity.
Provides 1:1 engagement. Service also includes group based support for those who don't meet the referral criteria and additionally, provides training on MH conditions to other groups and organisations across Bristol.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-562343
The Self Injury Support Service provides early, preventative support to adults (18+) who have self-harmed or are at risk of repeating self-harm but do not meet the threshold for secondary mental health services. Working closely with A&E departments and Acute Psychiatric Liaison Services across BNSSG, the service offers timely, one off holistic support appointments following A&E attendance.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-562346
The Sanctuary is an out‑of‑hours mental health service based at Gloucester House, Southmead Hospital, providing a safe and supportive space for people aged 16 and over experiencing serious emotional distress; it operates Thursday to Monday from 5pm to midnight and offers face‑to‑face support from 6pm, giving individuals the opportunity for 1:1 sessions, quiet space, activities, and light refreshments, with staff also able to signpost to other services and attend professional meetings when invited; service users can receive three pre‑booked preventative support sessions, and the service supports people across Bristol, North Somerset and South Gloucestershire.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-562349
The Safe Haven offers a safe, calm and welcoming space for people aged 16+ experiencing emotional distress or mental health crisis. It provides immediate support to help individuals de escalate, develop short term safety plans, and access further help if needed. The service is accessible through self referral or via professionals, and offers in person, phone or virtual support in a relaxed, non clinical environment.
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARDWAC-562352