Midland Heart is looking for a high-quality solution, from reputable providers that deliver a service that is demonstrably focused around the needs of Midland Heart. Contractors are requested to study the specification documents “Schedules 1a & 1b” in detail and ensure that the specified requirements can be met, and an understanding of our requirements should be reflected in your Pricing.
Critically, our Procurement and Contract Management Solution should:
• Support the business with the full procurement and supply life cycle from pre-procurement to contract management and end of life
• Enable all users to simply and easily access and navigate the solution via single sign on
• Electronically tender in line with legislation and undertake Supplier communication electronically throughout all stages of procurement and contract management (including due diligence stages)
• Integrate with the Government's Central Digital Platform to publish required notices for compliance with the Procurement Act 2023
• Include a Contracts Register
• Have dashboard reporting capabilities for activities such as supplier performance, compliance reporting (e.g. are insurance documents up to date)
• Send reminders to Contract Managers and Suppliers regarding expired documents
• Enable Suppliers to self-serve
Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, “Tenants at Heart” 2026–2030.
This procurement represents a strategic opportunity to modernise and replace core systems that underpin our Asset Investment Strategy. Our key objectives are to drive operational efficiency by eliminating off-system processes and manual workarounds, while significantly enhancing the tenant journey and overall tenant experience.
This initiative forms a critical part of our internal project, “Knowing our Properties”, which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.
The asset management software must adhere to industry best practices and be fully supported by a third-party provider. The system should be a proven, largely “off-the-shelf” solution already in use by other comparable Housing Associations. It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.
The objective of this tender exercise is to source a partner to work with us to resolve our contention on test and development environments, which is holding up project pace. We envisage a partner will deliver three things:
An Enterprise Release Management (ERM) solution for Midland Heart (MH), providing the framework and processes that will enable Midland Heart to build, maintain and control environmental management, recommending and sourcing the tooling and leading the culture change and process change to deliver environments at pace.
Recommending and sourcing a replacement of our legacy on-premises “point-to-point” API architecture that constrains the availability of integrated environments used for SIT and UAT with a new cloud-based hub and spoke model to support the vision of CI/CD (Continuous Integration and Continuous Development) practices. This will enable the automation, orchestration and controlled release of multiple integrated environments according to business need, using techniques such as API stubbing and mocking.
The successful partner will work with our Northgate Housing supplier (NEC) to additionally migrate from On Premises to a virtualized hosted (OCI) solution in order to fully meet our environment flexibility requirements., as well as with suppliers (commercial and internal) of products that Northgate integrates to.
Midland Heart intends to award a contract for a partner to conduct an analysis of our current APIs, and following successful delivery of this initial engagement, to source ERM tools, implement a POC and deliver a production environment with APIs (and non-API integrations where feasible) onboarded.
Suppliers who wish to recommend alternative solutions to delivering our environment flexibility requirement are encouraged to suggest them in the dialogue process.
Midland Heart is committed to delivering high-quality, well-maintained outdoor spaces that enhance the appearance, safety, and overall experience of our homes and communities. The aim of this contract is to secure a number of experienced and capable grounds maintenance partners who will work collaboratively with us to deliver services across our geographical footprint.
The objective of this tender exercise is to source a partner to work with us to resolve our contention on test and development environments, which is holding up project pace. We envisage a partner will deliver three things:
An Enterprise Release Management (ERM) solution for Midland Heart (MH), providing the framework and processes that will enable Midland Heart to build, maintain and control environmental management, recommending and sourcing the tooling and leading the culture change and process change to deliver environments at pace.
Recommending and sourcing a replacement of our legacy on-premises “point-to-point” API architecture that constrains the availability of integrated environments used for SIT and UAT with a new cloud-based hub and spoke model to support the vision of CI/CD (Continuous Integration and Continuous Development) practices. This will enable the automation, orchestration and controlled release of multiple integrated environments according to business need, using techniques such as API stubbing and mocking.
The successful partner will work with our Northgate Housing supplier (NEC) to additionally migrate from On Premises to a virtualized hosted (OCI) solution in order to fully meet our environment flexibility requirements., as well as with suppliers (commercial and internal) of products that Northgate integrates to.
Midland Heart intends to award a contract for a partner to conduct an analysis of our current APIs, and following successful delivery of this initial engagement, to source ERM tools, implement a POC and deliver a production environment with APIs (and non-API integrations where feasible) onboarded.
Suppliers who wish to recommend alternative solutions to delivering our environment flexibility requirement are encouraged to suggest them in the dialogue process.
Midland Heart requires a specialist event management company to offer expert advice, guidance and practical support in relation to our programme of business-wide corporate events. Depending on the purpose and scale of each event, the services required through this contract will vary. Those requirements will include some or all of the following, depending on the event:
Venue sourcing - Sourcing venues around specific requirements and general venue contract management.
Creative content - Support for event campaign ideas, event theming and digital production.
Speaker arrangements Researching and booking of external guest speakers, liaison with agents and fee negotiation.
Event branding - Creating strong visual identity and event concepts.
Digital - Covering AV requirements, digital support options and virtual events
Catering suppliers - Dependant on venue, audience and event – with particular attention to dietary and allergy requirements
Merchandise - Design, source and supply if required.
Logistics - Hotel and travel sourcing and arrangements where required.
Environmental -Showing sustainable planning and thinking on the delivery of each event, especially around materials, logistics and travel.
Contingency planning - Venue, guests and logistics fall-back plans.
Staffing - If third party support staff are required.
Budget - Input and management.
Reporting - Post event analysis eg. Attendance, feedback, sustainability review.
This contract award notice is to notify the market that Midland Heart Limited has appointed Ecclesiastical Insurance Office PLC for their Simple Tenants' Contents Insurance Scheme (2026-2030). This appointment has been made under the Northern Housing Consortium's Simple Tenants' Contents Insurance Scheme Framework. OCID (Open Contracting ID) Ref: ocds-h6vhtk-055721.
Roofing Planned Installation and Responsive Repairs work across Midland Hearts Geography which is split into North, Central and South, please see Map in Tender pack.
Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants by maintaining high standards of cleanliness in our communal areas. This contract is a key part of our wider mission to deliver great homes and excellent landlord services, putting tenants at the heart of everything we do.
We are seeking partners who will work closely with us to deliver consistent, high-quality communal cleaning services across our housing stock, ensuring that all shared spaces are maintained to standards that reflect the pride and expectations of our tenants.
Partners must not only deliver core cleaning services but must do so in a way that reflects our values, respects our tenants as customers, and promotes dignity, safety, and well-being. Tenants' feedback and lived experiences will directly inform service delivery, performance monitoring, and continuous improvement in line with the Regulator of Social Housing's Consumer Standards, particularly around Tenant Involvement and Empowerment and Transparency, Influence and Accountability.
Midland Heart is committed to delivering high-quality, well-maintained outdoor spaces that enhance the appearance, safety, and overall experience of our homes and communities.
The aim of this contract is to secure a number of experienced and capable grounds maintenance partners who will work collaboratively with us to deliver services across our geographical footprint.