Disaster as a Service (DRaaS) solution to keep our organisation safe and return our systems to full operation as soon as practically possible.
Encompassing the provision of comprehensive cloud-based solutions to ensure business resilience, continuity and data protection in the event of system failures, cyberattacks, or natural disasters. This includes the replication and hosting of physical and virtual servers by the supplier to enable swift recovery and minimal downtime 24/7, 365 days a year.
In order to remain a trusted and recognisable Landlord, we need to ensure that our external branding is consistent and tidy and supports the delivery of other services and delivers key messages to our tenants. The signage that is produced and displayed at our sites plays a key role in helping us to broadcast our brand across our geography. The contract will be for all signage requirements Midland Heart may have including our office locations and any other signage or branding required.
Lot 1 - will cover the provision of legionella
maintenance for Monitoring, Sampling and Cleaning of
Water Systems. The servicing and maintenance of
Thermostatic Mixer Valves including all required
remedial works. The servicing and remedial works of
unvented cylinders, sewage, and booster pumps. All
works are to be completed in accordance with the
requirements of HSE ACoP L8, HSG 274 Part 2.
Lot 2 is to provide Midland Heart with Risk
Assessments. The risk assessment shall be conducted in
accordance with the requirements of HSE ACoP L8, HSG 274 Part 2, HSG 282 and British Standard BS 8580-1.
This contract has been awarded via PfH Compliance Solutions Framework. Award Ref Award notice: FTS/OJEU Ref: 20231020-000003 (2023/S 000-031043)
The service is a Mobile Security Service to patrol Midland Heart general needs schemes across its stock base. This will cover approx. 21,503 properties. The winning bidder may also be required to cover CCTV monitoring at our East Midland Hub and may occasionally be required to lock up and open up our other offices. The list of properties and map of the geographic scope of the Contract is provided in the tender documentationThe successful Contractor will work alongside Midland Heart’s housing management teams to co-ordinate caretaking and security activities. The successful contractor will work alongside Midland Heart’s CCTV control room in responding to incidents of concern.It is expected that the Mobile Security Service will provide a valuable contribution to community safety and through reporting, enforcing, and educating, to ensure our properties and neighborhoods are places people want to live now and in the future.
Midland Heart is pleased to invite Contractors to tender for the Provision of CCTV, Installation, Associated Works and Support. Midland Heart are looking for a high quality solution, from reputable providers that deliver a service that is demonstrably focused around the needs of Midland Heart and provide value for money for customers. Contractors are requested to study the specification documents in detail and ensure that the specified requirements can be met, an understanding of our requirements should be reflected in your Pricing. The services are required across a range of different stock and tenure’s including General Needs properties and Retirement Living properties. Midland Heart expects the successful Contractor(s) to deliver this Contract across Midland Hearts geographical scope.
Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants
by maintaining high standards of cleanliness in our communal areas. This contract is a key part of our
wider mission to deliver great homes and excellent landlord services, putting tenants at the heart of
everything we do.
We are seeking partners who will work closely with us to deliver consistent, high-quality communal
cleaning services across our housing stock, ensuring that all shared spaces are maintained to
standards that reflect the pride and expectations of our tenants.
Partners must not only deliver core cleaning services but must do so in a way that reflects our values,
respects our tenants as customers, and promotes dignity, safety, and well-being. Tenants’ feedback
and lived experiences will directly inform service delivery, performance monitoring, and continuous
improvement in line with the Regulator of Social Housing’s Consumer Standards, particularly around
Tenant Involvement and Empowerment and Transparency, Influence and Accountability.
Midland Heart are seeking bids from fully experienced providers who are trained and capable in the replacement of domestic and commercial flooring and associated works. The winning contractors’ operatives are required to be skilled and trained accordingly to produce a quality finish product and follow manufacturers’ recommendations. Any installation works undertaken by the contractor during the life of the contract are required to fulfil all current building regulations.The below specification relates to the requirements, supply of materials and execution of all works for the installation of new flooring. The winning contractor is expected to follow this specification whilst carrying out the works and shall not deviate from the specification, schedule or manufacturers product without the prior written approval of the CDS. Any goods supplied by the Contractor are to satisfy the relevant minimum technical requirements and be fit for purpose for the areas of application and of a fi
Midland Heart is seeking to procure a range of Legal Services and is looking for a high-quality solution from reputable providers who can deliver services that are clearly aligned with Midland Heart's needs. Tenderers are encouraged to carefully review the specification document and ensure that all the stated requirements can be met. Your understanding of these requirements should be accurately reflected in the Pricing Schedule you submit.
Midland Heart requires a specialist event management company to offer expert advice, guidance and practical support in relation to our programme of business-wide corporate events. Depending on the purpose and scale of each event, the services required through this contract will vary. Those requirements will include some or all of the following, depending on the event:
Venue sourcing - Sourcing venues around specific requirements and general venue contract management.
Creative content - Support for event campaign ideas, event theming and digital production.
Speaker arrangements Researching and booking of external guest speakers, liaison with agents and fee negotiation.
Event branding - Creating strong visual identity and event concepts.
Digital - Covering AV requirements, digital support options and virtual events
Catering suppliers - Dependant on venue, audience and event – with particular attention to dietary and allergy requirements
Merchandise - Design, source and supply if required.
Logistics - Hotel and travel sourcing and arrangements where required.
Environmental -Showing sustainable planning and thinking on the delivery of each event, especially around materials, logistics and travel.
Contingency planning - Venue, guests and logistics fall-back plans.
Staffing - If third party support staff are required.
Budget - Input and management.
Reporting - Post event analysis eg. Attendance, feedback, sustainability review.
Midland Heart is committed to delivering high-quality, well-maintained outdoor spaces that enhance the appearance, safety, and overall experience of our homes and communities.
The aim of this contract is to secure a number of experienced and capable grounds maintenance partners who will work collaboratively with us to deliver services across our geographical footprint.