Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to access and manage forms and portal. 2. To provide a seamless digital customer journey. 3. Integration with all back-office systems - open API's 4. Location mapping within service requests. 5. Statistics and analytical tool. 6. Low code development for online forms. 7. Increasing automated approach to processing customer request. E.g. MIMO, CIC, Change of Address, Repairs, Missed Bins and ordering bins. 8. Cross platform accessibility. 9. Cloud based system. 10. Permissions based access. Customer data migration and cleansing.
Melton Borough Council invited open tenders for the delivery of a planned programme of works for preventative maintenance and responsive repairs for coporate property assets of the authority.
We are seeking an independent expert partner with a proven track record of success with similar projects, to support an improvement and productivity plan for the planning service at Melton Borough Council. The Council wants to improve its reputation and its ability to turn applications around in a timely manner, increasing capacity through increasing productivity. The successful partner will work collaboratively with the planning service to support a shared understanding of the purpose and vision, overcoming the issues that are causing backlogs of planning applications and damaging the reputation of the service, and council, as a result. If these issues are not resolved the planning service could fail and that would result in government intervention. The improvement project will require process, people and technology development and changes, involving staff and members in order to improve customer service.
We are seeking an independent expert partner with a proven track record of success with similar projects, to support an improvement and productivity plan for the planning service at Melton Borough Council. The Council wants to improve its reputation and its ability to turn applications around in a timely manner, increasing capacity through increasing productivity. The successful partner will work collaboratively with the planning service to support a shared understanding of the purpose and vision, overcoming the issues that are causing backlogs of planning applications and damaging the reputation of the service, and council, as a result. If these issues are not resolved the planning service could fail and that would result in government intervention. The improvement project will require process, people and technology development and changes, involving staff and members in order to improve customer service.
This tender sought suitably competent contractor(s) to undertake various works to Melton Borough Council's Housing Stock. For ease of reference the works have been broken down into the following LOTs:
Lot 1 - Day to Day Repairs
Repairs works to existing housing stock which may also include works identified by Council led HHSRS surveys or surveys instructed by the Council but undertaken by others.
Estimated annual contract value for Lot 1: £600,000 per annum
Lot 2 - Void Works
Works to make the home suitable for immediate re-occupation by a tenant at the instruction of the Council. Works undertaken will be required to meet the Melton Void Quality Standard. This Lot is not available for subcontracting; the Council wishes to work directly with a main contractor only.
Estimated annual contract value for Lot 2: £425,000 per annum
Lot 3 - Replacement Kitchens and Bathrooms
Works to provide the wholesale replacement of existing kitchens and/or bathrooms within occupied homes.
Estimated annual contract value for Lot 3: £750,000 per annum.
Lot 4 - Combination of Lots 1-3
The Council is keen to understand wider value for money options that may be available by placing all 3 Lots with a single supplier. Lot 4 is therefore a single contract option to cover the requirements of all 3 Lots.
The Council invited further competition responses for the supply of services in respect of a clerk of works, and contract administrator, for the contract administration of Melton Borough Council's Planned Preventative Maintenance, Responsive Repairs and Voids Works contract. It is intended that a single supplier will be contracted to deliver the works on a new JCT Minor Works Measured Term 2024 contract with the authority . The competition was conducted using the ESPO 2664_22 Property, Building and Infrastructure Advice and Management Services Framework under Lot 1B - Rest of England and Wales
This opportunity is for a single supplier to identify a clerk of works and a contract administrator for the supply of contract administration services for the duration of the JCT contact.
Melton Borough Council (MBC) sought a suitably experienced contractor to deliver a programme of planned maintenance, responsive repairs and void rectification works on its sites within the Corporate Estate. This initiative forms part of MBC's strategic asset management approach, ensuring the long-term sustainability, safety, and operational efficiency of its non-housing assets within the Council's geographical area.
The contract will be for a duration of 2 years and four months, with an option for a further 12-month extension that is at the sole discretion of the council.
The key objectives:
Planned & preventative maintenance - to ensure timely and cost-effective maintenance of corporate assets, to minimise the number of reactive repairs carried out through proactive planning and to ensure our corporate assets are to an approved standard.
Responsive repairs - to ensure timely and appropriate response to the rectification of damaged assets.
Voids works - to ensure timely and cost-effective work are carried out to minimise downtime of assets maximising financial return to the council.
Proposed works include the replacement of existing pitched roofs on nine separate houses and five outbuildings or extensions and other associated works. The work is taking place within various properties of the Melton Mowbray area
The Council wishes to invite further competition responses for the supply of services in respect of insurances for the Councils main insurance programme together with the insurances arranged by the Council on behalf of its Leaseholders.
TSA Riley has been supporting the Council to deliver the Stockyard Redevelopment Project, which is funded by the Levelling up Fund, through the design phases up to RIBA Stage 4. Specifically, the services of Quantity Surveying, Contract Administration and Employers Agent providing a wide range of support that can be called upon as and when needed to support the delivery of the programme.
Melton Borough Council sought to utilise a direct award through the ESPO Consultancy Services Framework to procure TSA Riley to continue the services of TSA Riley for RIBA Stage 5, the construction phase and RIBA Stage 6, the defects liability period of the project.