A Call-Off Contract for the provision of Customer Engagement Platform from Lot 2 : Cloud Software of the Crown Commercial Services (CCS) G-Cloud 13 (RM1557.13) Framework Agreement.
A Call-Off Contract for the provision of Records Information Management Services through Lot 1: Records Information Management Services of the Crown Commercial Services (CCS) Records Information Management, Digital Solutions and Associated Services (RM6175) Framework Agreement.
A Call-Off Contract for the provision of Leasehold Heating Servicing, Repairs and Installation Services from Lot 1 Domestic Heating Systems - Servicing, Maintenance, Repairs and Installation of the Efficiency East Midlands (EEM) Heating and Hot Water Systems Framework Agreement (EEM0026).
A Call-Off Contract for the Provision of Stock Condition Surveys through Lot 4:Surveying and Strategic Advice of the Crown Commercial Services (CCS) Estate Management Services (RM6168) Framework Agreement.
A Call-Off Contract for the provision of Maintenance, Servicing and Repairs for Commercial Catering Equipment Direct Award through Lot 3: Maintenance for Commercial Catering Equipment of the ESPO 98_22 Catering Equipment Framework Agreement.
A Call-Off Contract for the Provision of Telecare: Monitoring Services and Solutions through Lot 3 Telecare: Monitoring Services and Solutions of the Procurement For Housing (PFH) Technologies for Independent Living: Telecare, Telehealth Solutions Framework Agreement.
A Call-Off Contract for the Provision of Brightmine HR and Compliance Centre Licenses from Lot 2 : Cloud Software of the Crown Commercial Services (CCS) G-Cloud 13 (RM1557.13) Framework Agreement.
A Call-Off Contract for the provision of ICT Systems (Homeswapper including Swaptracker, Asset Intelligent Energy Standard Subscription, HousingBrixx, Desktop and Mobile Modules) from Lot 8 : Technology Catalogue of the Crown Commercial Services (CCS) Technology Products & Associates Services 2 (RM6098) Framework Agreement.
A Call-Off Contract for the Provision of Inspection Reports and Repairs of Play Equipment (Including Surfacing) and Outdoor Sports through Lot 15: Inspection Reports - Play Equipment (Including Surfacing) and Outdoor Sports of the Eastern Shires Purchasing Organisation (ESPO) Outdoor Playground, Fitness & Sports Facilities and Equipment 115_21 Framework Agreement.
Longhurst Group invited tenders from suitably experienced organisations who can demonstrate knowledge, skill and innovation in delivering Grounds Maintenance Services to our general needs, leasehold, care and support and office stock.
The services are in relation to Longhurst Group's current and future properties. Services will be delivered under a TPC 2005 (as amended) for a maximum of 5 years: which will run for an initial period of 3 years with the option to extend by up to a further 2 years. Customer care excellence and high customer satisfaction is at the heart of our Grounds Maintenance service. The successful implementation of ICT is one of the key drivers for the successful delivery of the Grounds Maintenance Service with the continued development of systems through the life of the contract.
Our requirement is split into geographical Lots as detailed below;
Lot 1 – East Region
Lot 2 – West Region
Lot 3 – South Region
TUPE is applicable to this tender and there is likely to be employees transferring from
existing service provider(s).
Longhurst Group invited tenders from suitably experienced organisations who demonstrated knowledge, skill and innovation in delivering responsive repairs and voids services to our general needs, leasehold, care and support and office stock. The works are in relation to Longhurst Group's current and future properties. Works will be delivered under a TPC 2005 (as amended) for a maximum of 10 years: which will run for an initial period of 5 years with the option to extend by up to a further 5 years. Customer care excellence and high customer satisfaction is at the heart of our repair service. The successful implementation of ICT is one of the key drivers for the successful delivery of the Responsive Repairs and Void service with the continued development of systems through the life of the contract.
Our requirement is split into geographical Lots as detailed below;
Lot 1 – East Region
Lot 2 – South Region
Lot 3 – West Region
Longhurst Group are looking to let a long term partnership contract covering responsive repairs and voids over its 3 geographical regions and 20,000+ properties.The scope is broken into 3 areas for all Lots:
1. Core scope – Responsive Repairs and Voids - £13M per annum
a. The core scope of the contract is strictly for the delivery of repairs and voids (core scope) - customers are at the heart of everything the Group does and as such the Group are looking for partners who can deliver operational and customer service excellence.The contract will be let on this basis and these works will form the only exclusive works from day 1 of the contract.
2. Additional scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - £5M per annum - this scope will be tested with bidders during dialogue in order to understand the benefit of potentially including from contract year 2 onwards.
3. Further opportunities - to understand possible opportunities for widening and/or deepening the scope of the contract from contract year 3 - £5M per annum.
a. Longhurst Group have implemented ambitious strategies to address the key challenges of our time in this sector - housing crisis, decarbonisation, social inequality and the environment. As a result, we are actively looking for our key strategic partners to help the implementation of these strategies and would potentially consider widening the breadth and depth of relationships with our partners during the course of the contract based on the right conditions.
Please note that points 2 and 3 above are not guaranteed or exclusive and will not form the scope of the contract to be awarded for day 1. Longhurst Group are keen to understand the potential opportunity of widening and deepening the scope but it is incumbent on bidders to robustly demonstrate the rationale linked to the four strategy areas.
TUPE is applicable to this tender and there is likely to be employees transferring from existing service provider(s).
Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contract with the successful Service Provider for a period of 5 years, with an initial term of three years and 2 further one year extensions. The estimated value of the contract is c £130k pa ex VAT.