UK Public Sector Contracts & Tenders

Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.

We will be running a tender process with the intention of establishing a Framework Agreement for the provision of content for our existing Digital Visitors Guide (DVG). The DVG provides audio and visual content on a mobile device in multiple languages, including British Sign Language. DVGs also offer specialist Audio Described tours (in English-only) for blind and partially sighted visitors.

We will be running a tender process with the intention of establishing a Framework Agreement for the provision of content for our existing Digital Visitors Guide (DVG). The DVG provides audio and visual content on a mobile device in multiple languages, including British Sign Language. DVGs also offer specialist Audio Described tours (in English-only) for blind and partially sighted visitors.

Historic Royal Palaces (HRP) is a registered charity, responsible for the care, conservation, and presentation of HM Tower of London (TOL), Hampton Court Palace (HCP), Kensington Palace State Apartments, (KP) the Banqueting House at Whitehall (BH), Kew Palace (KEW) and Hillsborough Castle and Gardens, (HCG) the official residence of HM The King in Northern Ireland and residence of the Secretary of State for Northern Ireland. HRP is an independent charity, receiving no government funding and derives its income principally from admissions, retail, licensing, commercial events, sponsorship and support from donors and members.   HRP is a charity for everyone. We are committed to preserving and sharing the stories of our six magnificent palaces and making them accessible to all. Through partnerships, innovation, and storytelling, we strive to break down barriers, inspire curiosity and stir the spirit in people of all ages and backgrounds. We will be running a tender process with the intention of awarding a framework agreement for the design, build, install and deinstall of decorative Christmas trees and installations at HM Tower of London and Kensington Palace and are seeking expressions of interest from suitably experienced / qualified suppliers. This Tender Process will be divided into two lots, we intend to appoint one supplier to each lot. Suppliers may apply for one or both lots. The lots will be set up as follows. Lot 1: HM Tower of London The TOL Christmas experience is solely outdoors. It is based on a particular theme which is rooted within the unique stories of the Tower. While the theme changes every year, the locations of the outdoor installations remain the same. Some installations will be beautifully decorated Christmas trees with bespoke decorations to fit that year's theme; other installations will include more props and set dressing. The Christmas audience is social families, who are looking for fun and memorable experiences. The budget for TOL is 70k per annum. Lot 2: Kensington Palace The audience at KP is of an adult and international audience. The theme at KP - Victoria's Childhood Christmas - was introduced for Christmas 2024. It will remain constant in 2025 and 2026, but with narrative variations each year. The focus at KP is on indoor installations. The budget for KP is 20k per annum. Exclusion criteria: Bidders must have relevant experience of developing and delivering decorative and/or interpretive displays for historic buildings, for example museums, galleries, historic shops etc. If you do not meet this criterion, your proposal will not be considered at Tender Stage Additional information: This agreement will initially be for a period of one year for Christmas 2025, with an option for a further two extensions upon agreement by both parties. The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. HRP reserves the right not to award an agreement.

The proposed Destination Royal Hillsborough Programme with investment from Historic Royal Palaces (HRP), Lisburn and Castlereagh City Council (LCCC) and Belfast Regional City Deal (BRCD) aims to enhance and strengthen the position of Royal Hillsborough as a heritage village. This will attract visitors and enhance the village for the benefit of the locals, ensure its future protection and present Royal Hillsborough as a coherent and compelling tourism destination with a unique sense of place. The Programme proposal comprises £26m of capital investment across a variety of projects summarized below, the: 1. Development of Royal Hillsborough Forest, 2. Restoration and Development of Royal Hillsborough Courthouse, 3. Restoration and Development of the Fort as a Vibrant Heritage and Outdoor Events Space, 4. Development of a Social Enterprise Café in Royal Hillsborough Forest, 5. Development of Royal Hillsborough Public Realm, 6. Parking and Vehicular Access Infrastructure, 7. Digital Interpretation. The purpose of this procurement process is to successfully appoint a Project Manager led Integrated Consultancy Team (ICT) for projects two and three above, the Restoration and Development of Hillsborough Courthouse and the Restoration and Development of the Fort as a Vibrant Heritage and Outdoor Events Space respectively. PLEASE REFER TO MOI PART B SECTION 7.3 FOR FULL DESRICPTION OF SERVICES REQUIRED.

HRP will be running a tender process with the intention of awarding a contract for the provision of Audio-Guide Hardware and Operational services for guided tours for our visitors. To support and deliver multimedia guide devices and associated hardware, across three of their sites. Included in the contract will be an agreement for IT Support and Maintenance provision for all sites. There is also a requirement for an operational managed service for staff resource at Tower of London only.

HRP will be running a tender process with the intention of awarding a contract for the provision of Audio-Guide Hardware and Operational services for guided tours for our visitors. To support and deliver multimedia guide devices and associated hardware, across three of their sites. Included in the contract will be an agreement for IT Support and Maintenance provision for all sites. There is also a requirement for an operational managed service for staff resource at Tower of London only.

INVITATION TO TENDER DETAILS - THE BIG BAHOOEY FESTIVAL We are running a tender process with the intention of awarding a contract for the provision of a Festival Producer and are inviting suitably experienced / qualified organisations to tender. Event Date: Late May Bank holiday – 2026, 2027, 2028 and possible extension for 2029. HRP’s requirements: Please refer to the Specification of Requirements for full details. ‘The Big Bahooey’ will be staged at Hampton Court Palace during the late May Bank Holiday weekend. The event is a fun, family, arts-based festival, responding to the palace’s history as a pleasure palace and place for entertaining. The first Big Bahooey took place in May 2025 and we are looking to build on this success. We had a total of 21,000 visitors across three days and expect to increase this figure substantially going forward. As a result HRP are looking for a festival producer that prides themselves on being able to create and deliver large scale shows and diverse programmes that will attract social families; including fun circle shows, larger than life roving acts, colourful parades, interactive stage shows and unique spectacles for well-respected and successful family festivals and events all over the world. The festival will take place across the East Front gardens and will largely involve simple set ups with minimal infrastructure such as rope arenas, free-standing backdrops and basic staging all with flexible positioning. We would also like there to be a showstopper act that changes each year and is a complete surprise to the audience. There will be one main stage for headline performances. Exclusion criteria: Please refer to the Procurement Specific Questionnaire for our conditions of participation and qualifying questions. Responses to Invitation to Tender: All responses to the tender must be received by HRP by Friday 11th July 2025 at midday and must be submitted electronically via our E-tendering system – Delta. Suppliers will need to register on Delta in order to participate in the tender process. Suppliers can register here https://www.delta-esourcing.com/register/ Tender documents: The tender process will be available through HRP’s e-tendering system, Delta e-Sourcing. Tender documents will be made available to all on Delta. Documents will be issued on 10th June 2025. HRP reserves the right not to award a contract For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Greater-London:-Event-services./H7WRPWZR9T To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/H7WRPWZR9T

Please refer to attached documentation for a Brief, Specification and further details. INVITATION TO TENDER DETAILS THE WINTER PALACE – CHRISTMAS AT HAMPTON COURT PALACE 2026-2028 We are running a tender process with the intention of awarding a contract for the provision of a Creative Partner for Development and Production and are inviting suitably experienced / qualified organisations to tender. This procurement will follow public procurement regulations (Procurement Act 2023) and will be a two-stage procurement. Stage 1 – Expressions of Interest and Procurement Specific Questionnaire Stage 2 – Invitation to Tender (shortlisted suppliers only) Event Dates: Christmas period – 2026, 2027, 2028. HRP’s requirements: Historic Royal Palaces is tendering for a Creative Partner for Development and Production of our Christmas Experience at Hampton Court Palace (HCP). We are looking to develop a new high-quality multi-generational event that will establish Hampton Court Palace as an essential component of visitors’ Christmas tradition.  Specifically, we are looking for a creative partner who can design and deliver all elements of this experience. Including but not limited to: decorative scheme, large scale 3D installations, interactive activities, live performance, digital/AV. Please refer to the draft Specification of Requirements which is subject to update and revision for full details Please ensure you have completed the full Procurement Specific Questionnaire as part of your stage 1 submission. Budget: The value of the contract is estimated at £1,401,000 over 3 years. Exclusion criteria: Please refer to the Procurement Specific Questionnaire for our conditions of participation and qualifying questions. Responses to Invitation to Tender: All responses to the tender must be received by HRP by 15th August 2025 at 5.00pm and must be submitted electronically via our E-tendering system – Delta. Suppliers can register here https://www.delta-esourcing.com/register/ Delta Registration: Suppliers will need to register on Delta in order to participate in the tender process. The Access Code for this tender box is P886U7972W Should any Tenderer experience issues with registering or using the Delta service, please contact the Delta Helpdesk on 0800 923 9236. Central Digital Platform Registration: You must also register on the government’s Central Digital Platform www.gov.uk/find_tender (you only need to do this once). Instructions can be found within the attached documentation Tender documents: The tender process will be available through HRP’s e-tendering system, Delta e-Sourcing. Tender documents will be made available to all on Delta. Documents are planned to be issued on w/c 18th August 2025 For the avoidance of doubt HRP reserves the right to negotiate the contractual terms with any preferred supplier(s) or not to award a contract For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-East-Molesey:-Event-services./P886U7972W To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/P886U7972W

HRP are seeking a flexible, modular, sustainable demountable solution for our dress showcases at the Banqueting House. These showcases will be used for an exhibition opening in March 2027 and will then be de-rigged and re-used and re-configured for future exhibitions. HRP requires a suite of modular demountable dress cases that can fit together to flex up or down on size depending on configuration. Minimum footprint 900mm x 900mm and minimum height 2200mm. We would ideally like some 1500 x 1500 modules with seamless pane of glass, however, we would consider using 4 x 900 x 900 modules as an alternative to this. LED lighting is required for both top & bottom of cases. The use of display cases allows HRP to enable the public to access objects that might otherwise be too fragile or precious to exhibit. The cases are required to provide both physical and environmental protection for the objects and to display them beautifully for visitors. A detailed specification will be provided in the tender. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1015484362

Tender for Main Contractor for the refurbishment of the Reveller building and Moat Arches at the Tower of London to become an education block. Works comprise of repurposing of rooms, MEP overhaul, structural alterations, as well as some external works. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-%28HRP---Reveller-TOL-Main-Works%29:-Building-construction-work./2E9QM53C9N To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/2E9QM53C9N

CONTRACT OPPORTUNITY – MEDIA BUYING Historic Royal Palaces (HRP) is a registered charity, responsible for the care, conservation, and presentation of HM Tower of London (TOL), Hampton Court Palace (HCP), Kensington Palace, (KP) the Banqueting House at Whitehall (BH), Kew Palace (KEW) and Hillsborough Castle and Gardens, (HCG) the official residence of HM The King in Northern Ireland and residence of the Secretary of State for Northern Ireland. HRP is an independent charity for everyone, receiving no regular government funding and derives its income principally from admissions, retail, licensing, commercial events, sponsorship and support from donors and members.   The palaces in our care are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. We will be running a Competitive Flexible Procedure tender process with the intention of awarding contracts for the provision of Media Planning and Buying Services. This tender will be run in accordance with the Procurement Act 2023. This procurement will be run as a two-stage tender process: Stage 1 – Expression of Interest and Procurement Specific Questionnaire (PSQ) Stage 2 – Invitation to Tender (ITT) (Shortlisted suppliers only) Requirements: We are seeking expressions of interest from suitably experienced / qualified organisations. The contract will be divided into two lots: Lot 1: Offline Media Lot 2: Digital Media One supplier will be appointed to each lot. Organisations may apply for one or both lots, and HRP reserves the right to appoint one supplier for both lots. Contract Value: Total expenditure is estimated at £2.4m per annum and based on a 3 + 2-year arrangement would represent £12m. Exclusion criteria: Please refer to the PSQ document for information on exclusion criteria. Tender Process: Stage 1 - Expressions of interest and Procurement Specific Questionnaire (PSQ): The tender process will be run through HRP’s e tendering system, Delta e-Sourcing. All expressions of interest and PSQ’s must be received by HRP by 8th April 2025 at midday and must be submitted electronically via Delta e-Sourcing. Stage 2 – Invitation to Tender (ITT): Tender documents will be made available on Delta to those suppliers who are shortlisted at PSQ stage. Please note that HRP reserves the right to refine award criteria during the tender process. Registrations: Suppliers will need to register on Delta E-Sourcing in order to participate in the tender process. Suppliers can register here https://www.delta-esourcing.com/register/ Suppliers must be registered with on the Central Digital Platform Supplier can register here www.gov.uk/find-tender Shortlisting: Suppliers will be shortlisted based on responses to the PSQ. There will be a maximum of 5 suppliers per lot invited to stage two of the tender. Anticipated contract start date: March 2026 Contract period: 3 years with the option of extending for an additional 2 years Contract location: UK with sites in London and Northern Ireland Additional information included: As part of our pre-tender research we conducted a session presenting outline details of the opportunity to potential tenderers that had previously expressed an interest in working with HRP. Details of this session can be found in the attached documents, including a recording of the presentation and the slide deck HRP reserves the right not to award a contract. HRP are at liberty to amend / refine the process and the evaluation criteria (subject to advising everyone via another transparency notice) For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-East-Molesey:-Advertising-and-marketing-services./252867J49A To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/252867J49A