UK Public Sector Contracts & Tenders

Framework Agreement opportunity for up to 3 preferred service providers to support London St. Pancras Highspeed in the promotion and delivery of a market leading customer-centric experience through our services and activities, driving more consumption and purchases at St. Pancras International station, through stronger collaborations to deliver long-term organic revenue growth. As a popular Grade I listed station, St. Pancras International is an important setting for much of our consumer communications and our aim is to continue to build the reputation of the station as a destination in its own right. The station is more than just a travel hub, as it attracts visitors from far and wide for retail, dining, experiences and cultural activations. Positive media awareness of St. Pancras International helps to drive footfall through the station as well as boosting interest in the station as an opportunity for brands to activate or set up as tenants. Details of our requirement and instructions for tenderers to participate & submit their response, are provided via the portal in the following attachment: '1_2025-67_Consumer PR & Events Management RFP v5 Final'.

Under its Concession Agreement with the DfT, London St. Pancras Highspeed (LSPH) is required to source a range of insurance policies. These policies must provide levels of cover which are specified in Schedule 5 (pages 150 – 157) of the Concession Agreement, which is available on LSPH’s website at https://stpancras-highspeed.com/our-company/regulatory/regulatory-docs/ (click on ‘Download’ button in the Concession Agreement section). LSPH is seeking to appoint an Insurance Broker to deliver its obligations at optimal cost, whilst minimising risk to LSPH. LSPH will be replacing its current Insurance Broker Services contract in July 2026. The contract will be for 5 years with an option to extend up to 3 more years, to deliver the services, to be defined in more detail in the ITT stage of this procurement – for those suppliers that are successful in the initial PSQ stage. The successful tenderer will ensure that all the required policies are placed for the initial annual insurance renewal date, which is 14th November 2026, and subsequent years thereafter. This date is non-negotiable and we will need a notification to go to the DfT one month prior, on progress and expected placements. If any tenderer feels that this could not be achieved, they must raise this as soon as possible in the process (using the messaging facility on the procurement portal). This PSQ is being issued by LSPH in connection with a Competitive Flexible procedure in accordance with the Procurement Act 2023. Please review the introduction, process details, and instruction for participation in Attachment 1, provided as an attachment to this PSQ (Procurement Specific Questionnaire) - see link provided to our e-sender's portal, in the 'Submission' section.