Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.
GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
The Greater London Authority (GLA) has procured a fabricator to produce a new bronze artwork called, "The Wake" created by artist Khaleb Brooks, a new memorial to honour enslaved Africans who were trafficked as part of the transatlantic slave trade, and their descendants, due to be unveiled in 2026/27. The fabricator will work in consultation with the artist and the commissioner, the Greater London Authority.
The fabricator has been awarded the first stage (Phase 1 - Planning Support) initially and then if (as is expected) the planning application is successful, the second stage - i.e (Phase 2 - Fabrication and Phase 3 - Installation) - will then be instructed through the same contract.