For the provision of automatic door services, carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender.
Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve.
Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include:
• Unlimited emergency call outs
• Agreed guaranteed response time
• 365 days a year
• 24-hour cover
The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.
The purpose of this Tender is to procure a sole Provider to provide varying maintenance, cleaning, meshing, and protection systems to those installations for the next five years. This Contract is made up of five key elements.
Part 1 – Maintenance Services to Solar PV Systems;
Part 2 – Cyclical Cleaning and Meshing Services to Solar PV Systems;
Part 3 – Electrical Safety Inspections & Associated Repairs to Solar PV;
Part 4 – Mechanical Inspections; and
Part 5 – Solar Thermal Panel Replacement (to PV Panels).
Please note that the appointed sole Provider must be able to undertake all five elements listed above.
As part of their commitment to maintain their housing stock, Gentoo Group currently has a roofing Framework in place in which a Principal Provider is responsible for re-roofing Gentoo properties in various locations throughout Sunderland, Houghton, Hetton and Washington - Tyne & Wear.
Many of the Gentoo properties which are receiving new roofs adjoin owner occupied properties which do not fall under the ownership of Gentoo.
Therefore, so that Gentoo may comply with the Party Wall Act of 1996, it is a requirement that any affected adjoining properties are made aware of the works in accordance with set timescales and given the opportunity to consent to the works or alternatively, to dissent and appoint an independent Party Wall Surveyor to inspect the works in accordance with this Act.
Under the Act, the responsibility for appointment of the Surveyor rests with the Party who wishes to have the work carried out (I.E. - Gentoo Group Ltd).
Subsequently, the purpose of this Tender is to procure a Surveying Consultancy to provide these services to Gentoo.
It will be the intention of Gentoo to appoint three Providers to this Framework for a period of four years.
The first ranked Tenderer will initially be awarded all works available. In the event they fail or are unable to meet the service level agreements stated within this document, Gentoo will seek to appoint the second ranked Tenderer to deliver the works. This process will then move to the third placed Tenderer in the event second place is also unable to deliver or meet the requirements of the service level agreements.
Sprinkler System Servicing & Fire Alarm Testing
Gentoo Group Limited (GGL), have conducted a further competition under the Procurement Assist (PA) Fire Prevention Works (ref PA CI 04) Dynamic Purchasing System (DPS) for the creation and implementation of new Sprinkler System Servicing (including repairs and maintenance) and Fire Alarm and Aspirating System Testing (on an ad hoc basis) contract.
Gentoo Group wish to appoint up to three Partners to undertake drainage services on an ad-hoc basis within the North East region.
The Contract will support our Direct Labour Organisation predominantly Sunderland/Wearside area. Gentoo Group also maintains a limited number of properties within the North East.
Automatic Door - Servicing, Remedial Works, and Responsive Repairs
carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender.
Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve.
Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include:
• Unlimited emergency call outs
• Agreed guaranteed response time
• 365 days a year
• 24-hour cover
The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.
Business Case: Short-Term Vehicle Supply via Dawson Group
Purpose:
To address ongoing operational disruptions caused by unreliable leased vehicles from Venson, this business case proposes the short-term use of Dawson Group to supply replacement vehicles until long-term fleet solutions are implemented via VWFS.
Background:
• Several vehicles currently leased from Venson are frequently off the road due to mechanical issues and repairs.
• The downtime is increasing in frequency and duration, negatively impacting service delivery and operational efficiency.
• The Fleet Manager has benchmarked pricing from alternative suppliers to assess value for money and service reliability.
Proposal:
• Return the problematic vehicles currently leased from Venson.
• Source replacement vehicles from Dawson Group on a short-term basis.
• Dawson Group has provided competitive quotes that are more favourable than current lease rates.
• This arrangement will bridge the gap until the long-term fleet is mobilised through VWFS, as part of the wider fleet contract.
Benefits:
• Improved Operational Continuity: Reliable vehicles will reduce downtime and ensure service delivery is maintained.
• Cost Efficiency: Dawson Group’s pricing is more competitive than current lease costs.
• Flexibility: Short-term hire allows for rapid deployment and easy transition once VWFS vehicles become available.
• Risk Mitigation: Reduces dependency on underperforming assets and avoids further operational disruption.
Risks & Mitigations:
Risk Mitigation
Short-term availability of suitable vehicles Early engagement with Dawson Group to confirm stock and lead times
Transition logistics from Venson to Dawson Group Coordinated handover plan with Fleet Manager oversight
Cost implications if long-term fleet is delayed Regular review of VWFS delivery timelines and contingency planning
Recommendation:
Approve the short-term use of Dawson Group to supply replacement vehicles, enabling the return of unreliable Venson-leased assets and maintaining operational effectiveness until the VWFS fleet is mobilised.
Gentoo Group is seeking to engage a contractor with specialist expertise in cosmetic repairs across a broad range of surfaces and materials. The scope of services includes, but is not limited to, repairs to:
Kitchen worktops
Window and door frames
Ceramic tiles
Other internal and external cosmetic finishes within residential properties
This notice relates to a short-term contract intended to support immediate operational needs. Following the conclusion of this initial arrangement, Gentoo Group plans to undertake a formal procurement exercise to secure one or more long-term suppliers to deliver cosmetic repair services across our property portfolio.
This future procurement will aim to ensure consistent quality, value for money, and improved service delivery for our customers and stakeholders.
Source and procure grounds maintenance equipment
Gentoo Group has identified a requirement to replace some of our grounds maintenance equipment which has reached the end of it's lifespan. We currently have no formal agreement in place, due to the spend levels and risks involved - a formal procurement was required.
The tender was initiated to replace outdated equipment that no longer met operational or safety standards. A significant budget was allocated to ensure the acquisition of reliable, efficient, and fit-for-purpose machinery. The TPPL Grounds Maintenance Framework was selected as the procurement route due to its access to multiple pre-approved suppliers and its ability to streamline the process.
The purpose of this Tender is to procure a sole Provider to provide varying maintenance, cleaning, meshing, and protection systems to those installations for the next five years. This Contract is made up of five key elements.
Part 1 – Maintenance Services to Solar PV Systems;
Part 2 – Cyclical Cleaning and Meshing Services to Solar PV Systems;
Part 3 – Electrical Safety Inspections & Associated Repairs to Solar PV;
Part 4 – Mechanical Inspections; and
Part 5 – Solar Thermal Panel Replacement (to PV Panels).
Please note that the appointed sole Provider must be able to undertake all five elements listed above.
As part of their commitment to maintain their housing stock, Gentoo Group currently has a roofing Framework in place in which a Principal Provider is responsible for re-roofing Gentoo properties in various locations throughout Sunderland, Houghton, Hetton and Washington - Tyne & Wear.
Many of the Gentoo properties which are receiving new roofs adjoin owner occupied properties which do not fall under the ownership of Gentoo. Therefore, so that Gentoo may comply with the Party Wall Act of 1996, it is a requirement that any affected adjoining properties are made aware of the works in accordance with set timescales and given the opportunity to consent to the works or alternatively, to dissent and appoint an independent Party Wall Surveyor to inspect the works in accordance with
this Act.
Under the Act, the responsibility for appointment of the Surveyor rests with the Party who wishes to have the work carried out (I.E. - Gentoo Group Ltd). Subsequently, the purpose of this Tender is to procure a Surveying Consultancy to provide these services to Gentoo.
It will be the intention of Gentoo to appoint three Providers to this Framework for a period of four years. The first ranked Tenderer will initially be awarded all works available. In the event they fail
or are unable to meet the service level agreements stated within this document, Gentoo will seek to appoint the second ranked Tenderer to deliver the works. This process will then move to the third placed Tenderer in the event second place is also unable to deliver or meet the requirements of the service level agreements.
Security Services - Londonderry Tower, Lambton Tower and Lumley Tower, Sunderland too increase safety to remaining residents and to the fabric of the buildings to support the wider soft strip and demolition project.
The garden referral scheme runs from April 2025 to October 2025 and is aimed at helping our vulnerable customers with maintaining their garden space.
Bishopwearmouth Co-operative is a local ‘Not-for-Profit’ Community Interest Company which supports adults with disabilities in its Garden Centre, Landscaping and Floristry service.