he Services to be provided by the Supplier under the above Lot are listed in Framework Section 2 and outlined below and in full detail in the specification document provided to supplier:
Deliver two separate Proof of Value (POV) automation flows using the Microsoft Power Platform, to a standard which will allow demonstration of how it could work once rolled out to full production.
Conduct workshops with identified GIAA staff to conduct process discovery activities
Deliver a presentation to showcase the proposed POV solutions and requirements to move to full roll out
Deliver a presentation to communicate suggested next steps for future RPA investment
Deliver training sessions with nominated GIAA staff to share knowledge on the operations of the RPA solutions
The POV will be limited to 20 days effort and the scope will be jointly agreed by the supplier and GIAA at the start of the contract to ensure delivery
To design, develop and deliver a GIAA Returnship Programme. The aim is to provide coaching and support to help returners transition back into the workplace at mid-senior management roles, with a mix of part time and full time working.
The Authority requires the supplier to provide a solution that meets the following criteria
Assurance provided of the security of the software, e.g. ISO:27001 accreditation
Allows Committee members to view, comment and collaborate on documents
Access to be in real time with the ability to read papers offline
Ability to set granular permissions, e.g. restricting access to particular papers within a meeting pack.
Smart annotation features, including the ability to share comments and notes securely within the software
Single platform for all documents and messages to reduce email traffic
Ongoing user support available via the company and included in the package
Tools and analytics to be able to analyse the performance of Committees in terms of the effectiveness of time spent
Mind's Workplace wellbeing index is the first benchmark dedicated to workplace mental health in the UK, and all organisations taking part in the Index are contributing towards cutting edge research on workplace wellbeing.
GIAA wants to build a photo library that reflects our vision, values and behaviours and tell the story of GIAA, our people and the difference we all make through our work.
Our photo library would consist of:
• Formal head and shoulder shots of our senior leadership team, ExCo and our non-executive directors
• 'Action shots' of our people as they carry out their activity
• Group shots of team meetings, capturing discussion, collaboration and partnership working, hybrid meetings and our office environments.
Internal Audit and Counter Fraud Investigation are serious subjects, and we need to retain the credibility of our services for our customers so our photographs should reflect this whilst also showing the incredible breadth of personalities, diversity, skills and expertise of our people. It is important that our photos should feel friendly and personable.
We do not want photographs against a plain white background.
Care should be taken not to involve our customers or their work in the photography, the images should only be GIAA people. Members of the communication team will support the photographer with this to ensure we only photograph the right people in the right places.
These images will be used:
• For corporate documents
• The GIAA intranet and our GIAA Gov.UK web pages
• For our recruitment campaigns
• Presentation material
• Promotional material
This list is not exhaustive and other opportunities to share our photographs may arise.
We are looking solely for photography for this project and no other creative input (ie campaign materials) are required.
Locations:
The photography would be carried out at several locations across the UK reflecting the UK-wide nature of our work.
As a minimum, this is likely to be our main London office, 10 Victoria Street, as well as locations in Birmingham, Liverpool (Bootle), Leeds, Newcastle/Darlington and Sheffield. A full list of locations would be discussed and agreed in advance.
A member of the communication team will accompany the photographer to all locations to assist with building access and ensure the correct photographs are taken.
The communication team will also work with our people in advance of any photoshoots to ensure awareness and that permission forms are completed.
Travel and subsistence for visiting different locations would be agreed in advance with the supplier and would form part of the overall payment for the photography library.
Timescales:
The photography needs to be completed by 31 March 2023. At this time we should be in receipt of digital contact sheets, completed permission forms (model release forms) and both the high res and low res versions of our images. These would be supplied electronically through a cloud-based file transfer system. The actual handover of images would be in collaboration with IT colleagues to ensure we adhere to government IT security protocols.
GIAA would hold copyright for all images as well approval to reproduce these images.
GIAA are required by the 'Corporate Governance Code for Central Government Departments: Code of Good Practice' to undertake a Board Effectiveness Review annually, and with independent input at least once every three years.
GIAA are due to be reviewed as part of the Public Bodies Review Programme (PBRP) in 2024/25. One of the Governance Requirements they will assess is whether 'an externally facilitated review of the effectiveness of the board has been conducted within the last three years' and 'if there is evidence the recommendations have been implemented'.
GIAA are due an externally facilitated review and, so that there is evidence of the recommendations being implemented for the PBRP, this needs to take place in the 2023/24 financial year.
It is important for GIAA reputationally to be compliant with the Corporate Governance Code. As the organisation's purpose is to help ensure the government and wider public sector provide services effectively, it is important that we demonstrate best practice. In addition, a Board Effectiveness Review will allow the Board to assess which areas require development, and identify its strengths. This will contribute to our growth as an organisation, enabling the Agency to better provide its services and therefore deliver benefit to the taxpayer.
Professional services support is required to conduct an independent, objective, evidence-based review of the GIAA Board. Such support should have demonstrable experience in undertaking Board Effectiveness Reviews in central Government bodies and an understanding of how Departmental and/or Executive Agency Boards should operate.
A soft market test was undertaken earlier in 2023 which allowed for the benchmarking of costs to undertake the Review. A number of organisations expressed an interest in providing the service, with some (but not all) providing indicative costs. The conclusion reached was that such a cost was disproportionately high considering the size of the Agency and the low level of complexity of the governance and Board arrangements. From previous experience at a former organisation, a professional service was procured for an organisation ten times the size of GIAA that had a number of identified issues within its governance framework.
The next step was to approach organisations who had been recommended based on their previous interactions with similar organisations.
achieve the following aims and objectives:
Raise awareness of what constitutes poor behaviours (microaggressions) and what good behaviours, compassion and kindness looks like
Encourage self reflection i.e. 'what does it feel like to be on the receiving end of me'
Increase the confidence of people to 'speak up' if they experience Bullying + Harassment (B+H) or they witness B+H.
Increase the confidence and competence of line managers to create a psychologically safe space
Increase the confidence and competence when dealing with B+H concerns
Raise awareness of speak up routes
Increase the number of people 'speaking up' i.e. reporting their experiences and concerns of Bullying and Harassment (B+H)