For the provision of automatic door services, carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender.
Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve.
Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include:
• Unlimited emergency call outs
• Agreed guaranteed response time
• 365 days a year
• 24-hour cover
The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.
As part of their commitment to maintain their housing stock, Gentoo Group currently has a roofing Framework in place in which a Principal Provider is responsible for re-roofing Gentoo properties in various locations throughout Sunderland, Houghton, Hetton and Washington - Tyne & Wear.
Many of the Gentoo properties which are receiving new roofs adjoin owner occupied properties which do not fall under the ownership of Gentoo.
Therefore, so that Gentoo may comply with the Party Wall Act of 1996, it is a requirement that any affected adjoining properties are made aware of the works in accordance with set timescales and given the opportunity to consent to the works or alternatively, to dissent and appoint an independent Party Wall Surveyor to inspect the works in accordance with this Act.
Under the Act, the responsibility for appointment of the Surveyor rests with the Party who wishes to have the work carried out (I.E. - Gentoo Group Ltd).
Subsequently, the purpose of this Tender is to procure a Surveying Consultancy to provide these services to Gentoo.
It will be the intention of Gentoo to appoint three Providers to this Framework for a period of four years.
The first ranked Tenderer will initially be awarded all works available. In the event they fail or are unable to meet the service level agreements stated within this document, Gentoo will seek to appoint the second ranked Tenderer to deliver the works. This process will then move to the third placed Tenderer in the event second place is also unable to deliver or meet the requirements of the service level agreements.
Automatic Door - Servicing, Remedial Works, and Responsive Repairs
carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender.
Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve.
Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include:
• Unlimited emergency call outs
• Agreed guaranteed response time
• 365 days a year
• 24-hour cover
The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.
As part of their commitment to maintain their housing stock, Gentoo Group currently has a roofing Framework in place in which a Principal Provider is responsible for re-roofing Gentoo properties in various locations throughout Sunderland, Houghton, Hetton and Washington - Tyne & Wear.
Many of the Gentoo properties which are receiving new roofs adjoin owner occupied properties which do not fall under the ownership of Gentoo. Therefore, so that Gentoo may comply with the Party Wall Act of 1996, it is a requirement that any affected adjoining properties are made aware of the works in accordance with set timescales and given the opportunity to consent to the works or alternatively, to dissent and appoint an independent Party Wall Surveyor to inspect the works in accordance with
this Act.
Under the Act, the responsibility for appointment of the Surveyor rests with the Party who wishes to have the work carried out (I.E. - Gentoo Group Ltd). Subsequently, the purpose of this Tender is to procure a Surveying Consultancy to provide these services to Gentoo.
It will be the intention of Gentoo to appoint three Providers to this Framework for a period of four years. The first ranked Tenderer will initially be awarded all works available. In the event they fail
or are unable to meet the service level agreements stated within this document, Gentoo will seek to appoint the second ranked Tenderer to deliver the works. This process will then move to the third placed Tenderer in the event second place is also unable to deliver or meet the requirements of the service level agreements.